Home Services reviews in Birmingham, Alabama
-
At the end of this review I’m including the information that was emailed to me, for clarification. The emailed quote I received to have 2 small reclining chairs cleaned was calculated from the information to cost $195 as a minimum expense, and since the cost per chair was only $60, I was thinking…okay, maybe I can get deodorizer or something to get my total to the $195. But when the technician arrived, I was told that $195 was the starting point and any extras were extra…PLUS other additional required fees for waste disposal etc. I basically said, Nevermind, but he did a basic cleaning for the quoted “minimum” instead. Then at the end…when you pay by card, it asks if you want to tip…with the technician standing there, so you tip the minimum, because they know where you live… but the arms on the recliners still look dirty. Sooo…I took the afternoon off of work, and paid $215 for ‘cleaner’…but not clean chairs. The technician was kind, courteous, and professional. But I’ll just DIY spot clean next time, the result would have been similar. This is copy paste of the quote, so that you can see where my confusion was, and did not start the visit well.
“Thank you for choosing Mountainview Chem-Dry for your upholstery cleaning needs. Our pricing for chairs/recliners is $60 each which is for the basic cleaning only and does not include the deodorizer or the protectant which is a heavy duty scotch guard. But the technician will present packages to you containing these extras should you wish to purchase at the time of service. We have a minimum of $195 so it would be no less than the minimum. The technician will give you exact pricing at the time of service.” -
Great service and price. The technician took time to explain the services offered to me. He was extremely polite and professional. He was very cautious of items in the room and got to work.
-
Cayden was exceptional! He did a great job and I will ask for him again!
-
Thank you Cayden P. for the awesome job you did cleaning our carpet. Such a polite and hard working guy that tolerated our yapping little dog. We have always used Chem Dry for carpet cleaning and have never been disappointed in the job they do.
-
Great experience with Mountainview chemdry. The technician was knowledgeable about their cleaning technology and gave me pricing options. I am thrilled with the outcomes.
-
THIS is the company you want to call for your carpet and rug cleaning needs! The communication between us and the company after we scheduled an appointment was excellent.
Our technician, Cayden P. was on time, knowledgeable and professional. Our carpets look absolutely beautiful, fresh and clean.
We will definitely call Mountainview Chem-Dry Carpet Cleaning again and ask for Cayden P. 👍🏻👍🏻 -
Chem-Dry was able to come out next day to clean our carpet and rugs when we were short on time. We were extremely pleased with their work, timeliness and professionalism. They were able to get stains out that our regular cleaner had not been able to. Highly recommended!
-
My experience with this company was absolutely superb. They arrived on time and did a really great job. I would highly recommend them for any carpet cleaning job. The technician was professional and very friendly!
-
Cayden was quite a young man. Not only did he give our carpet and rug a textbook clean but he was very respectful and went out of his way to show reverence to me as a vet. His cousin is a US Marine and holds him in high esteem. It is refreshing to see someone with thatkind of dignity and work ethic at the same time. He is an ASSET to his company.
-
Alex was very pleasant and did a wonderful job! He made sure he was cleaning and protecting the area instructed and we were very pleased with Alex and the results!!!
-
Alex, did a great job on cleaning my carpet. He got out the stains that I had concerns about. I would recommend ChemDry for your carpet cleaning services.
-
Great service, I highly recommend.
Ask for Daniel as a technician, he did a wonderful job, thank you Daniel and the team at Mountainview Chem-Dry. -
Service work was completed in a timely manner with great results! Outdoor cushions all look good after being cleaned and protectant applied! Will definitely use them again!
-
Thom came in and did a great job cleaning our carpet. We have pets and kids so our carpet takes a beating. I definitely recommend Mountanview Chem-Dry to anyone who needs their carpets cleaned.
-
They did a great job considering the circumstances that led us to have our white bedroom carpet cleaned. We called on a Saturday and were speaking with an answering service. Had she given us
instructions on what to do because they could not arrive before 2 on Monday. It would probably have been a perfect job
The technician did a great job, especially under the circumstances -
Everything went exactly as planned, They arrived on time, assessed the condition of my carpet and priced the service reasonably. I’m very happy with the results and would definitely refer them again.
-
I called Mountainview Chem-Dry based on the reviews I read from other customers. Daniel came and picked up 3 rugs to be cleaned. The rugs had pet stains and a smell. The rug in the den had never been cleaned and the other two were cleaned several years ago. They all look brand new. The rugs were kept until they felt like they were ready to be delivered. Daniel delivered them back and he was very nice and professional and made sure everything was ok before he left. I would recommend your company to friends and anyone that needs there rugs cleaned.
-
Everyone was friendly and very nice.. They did a great job cleaning carpet for large auditorium and around 40 pews.
-
Jacoby was on time, professional, and took his time to get every spot out of the carpet. Could not be more satisfied. Great experience.
-
Daniel cleaned our carpet and stairs, and they look like new. He was thorough, explained what he would do and we are ready for Thanksgiving. Thank you for your expert service.
Beebe -
My mother was very very frugal but she did purchase a nice oriental rug that she left to me. I inherited a dog that immediately urinated on it and left such a stain that I thought the rug was trash. So I tried cleaning it with OxiClean. Hugh mistake…..now the rug was stained and the colors ran. I was going to throw it away but I called Mountainview and talked to David. He thought it could be better but was skeptical.
I got my rug back today. I cannot find the stain and the colors are perfect. Mountainview worked a miracle! Thank you!