Home Services reviews in Birmingham, Alabama

This is the second time I've used BesTTeam Carpet Cleaning, after an amazing first experience. They continued to wow me with their impressive service this time too. Their work is simply brilliant, and their carpet cleaning abilities are the best! I'm confident I'll pick them again in the future! Stanley, their carpet expert, did a great job in Birmingham.

i highly recommend bestteam carpet cleaning! after purchasing a new home, the carpets were in pretty rough shape. i first contacted them for a quote, and their price was the best i found! we took our time deciding between replacing the carpets or having them cleaned, which took a few weeks. during that time, maximus was incredibly patient and followed up without being pushy at all. ultimately, we chose to clean the carpets instead of replacing them, and we couldn't be happier with our decision! the carpets look almost brand new! i would recommend their services to anyone—10/10! the team that came out was friendly and straightforward about certain stains that couldn’t be removed (like dried blue paint), which i really appreciated!

Enjoyed an excellent experience with a carpet cleaning service in Birmingham. They were punctual and displayed great professionalism. It was beneficial to have two technicians, Stanley and Dustin, doing the job. The quality of the carpet cleaning they provided was top-notch with impressive attention to detail. I wouldn't think twice about using their services again. Their prices were quite fair for Birmingham. Thank you for taking the time to read this.

Kyle was outstanding. Very professional and friendly. He answered all my questions and handled the carpet cleaning throughout my Birmingham home with care. My carpets now look amazing and I'm certain my air ducts/vents are just as clean. He also made sure to acknowledge my two dogs and took the time to pet them during the cleaning process. Thanks, top-notch carpet cleaning service!

Maximus from the carpet cleaning service we used recently did an exceptional job. My spouse and I have often cleaned our carpets ourselves, but we felt the need for a thorough, deep clean. And that's precisely what we received. We've invested a good amount of money into our carpets when we set up our home, and now they look as good as new. Maximus is not only easy to work with, but he also does an excellent job. I would highly recommend this carpet cleaning service to anyone who desires a clean carpet and a fresh-smelling home. The citrus finish leaves a wonderful scent.

our home had a water leak and we needed carpet cleaning and water damage repair. coming home to soaked carpets and floors was stressful, but dustin and his team made everything so easy. they arrived in birmingham just an hour after we called and started cleaning and drying the carpets right away. dustin stayed calm the whole time and kept us updated on what was happening. he really knew a lot about water damage and mold, and made sure nothing was missed during the cleaning. when they finished, our carpets looked amazing. our place needed some work anyway, and dustin went the extra mile to make it look great. we also asked him to take care of a few small carpet repairs, which he did quickly and for a good price. he sent us photos every day so we could see the progress. the team did a deep steam cleaning on all the carpets, wiped everything down, and carefully moved our stuff back in before we returned. the whole thing took just a few weeks, but dustin made it all feel simple and stress-free. what could have been a big problem was handled with real care and skill. these guys really do a professional job!

I had a situation where my light-colored beige carpet got stained with a lot of red lipstick from my 3-year-old granddaughter. I tried various methods to get the stains out, including carpet cleaners, dish detergent, and steam cleaning, but nothing worked. After reaching out to BesTTeam Carpet Cleaning, I spoke with Kyle, who assured me they had a special red stain remover. I was feeling pretty hopeful after having spoken to about nine other carpet cleaning services that said the dye might be permanent. Kyle quickly scheduled a team to clean my carpet the same day. I couldn't believe my eyes when I saw the results—the carpet looked better than new! The stain was completely gone. I highly recommend this company; Kyle is professional, super friendly, and his crew did an excellent job! I will definitely be using them for all my carpet cleaning needs in the future!

Outstanding Service!!! When Stanley came to my home, my 1-year-old granddaughter gave him a big hug that she usually saves just for me. Did I mention outstanding service? I truly mean it. He was very professional and friendly. He arrived on time and did a fantastic job. There were some spots in my carpet that we were both unsure would come out, but Stanley worked his magic, and those spots disappeared—my carpets look incredible now! He even cleaned the carpet in my granddaughter's room for free (I think that hug won him over!). I highly recommend this carpet cleaning service.

had a wonderful experience from beginning to end! dustin did an amazing job cleaning our carpets. both him and maximus explained the process clearly and took time to answer all my questions. i always try to support local businesses, and i'm so glad i chose this one in birmingham. dustin arrived right on time and kept everything tidy while working. communication was excellent—i got confirmation for my appointment and a heads up when they were on the way. will definitely call again for future carpet cleaning! even our neighbor stopped by to ask for their contact info. highly recommend!

This Saturday, I had the pleasure of having Maximus and Kyle from BesTTeam Carpet Cleaning work at my home in Birmingham. I can’t say enough about how great everything turned out and how well the two of them worked together. Maximus has an excellent work ethic and is one of the best communicators I’ve had in a long time. The entire house—including the carpet, tile, and couch—now looks spotless. I’ll definitely use this service again since it was nice to see the younger guys pay close attention to details and really care about making the customer happy. Wonderful job!

I had an experience with BesTTeam Carpet Cleaning recently, and I want to share my thoughts. Initially, I had some concerns about the quality of the service for the price I paid. This wasn't my first time using their services, but I felt the job could have been done better. However, I believe that renting my own carpet cleaning equipment might have been more effective. The technician spent less than five minutes on the extra cleaning I requested, which cost an additional $50 on top of the basic promotional charge. I understand that sometimes company policies dictate how long a job takes, and I don’t hold the technician responsible for that. Although some stains on the garage floor were still visible, there was an improvement. I want to highlight that a manager called me right away to address my concerns. They were polite and took the time to explain the situation and apologize. It’s clear that they prioritize excellent customer service and satisfaction, as many reviews reflect that. The manager assured me that my next cleaning would be done to my satisfaction. Considering the challenges of the job, I appreciate their commitment to resolving the issue.

a few years ago, we needed help cleaning a couch and chair at my father's house in birmingham. they were pretty dirty, but randall from the carpet cleaning company did an amazing job and made them look almost brand new again! he took his time and paid close attention to every detail to make sure everything was cleaned just right. because of how well he cleaned the furniture, we called randall back recently to clean all the carpets in my father's house as we were preparing to sell it. some areas were especially dirty, with old marks from recliner chairs and very noticeable walkways. after a few hours, randall had the carpets looking fantastic—so good that a new homeowner might want to keep them instead of replacing. we highly recommend this carpet cleaning company for both furniture and carpets. they always deliver high-quality work and are very thorough, making sure even the small details are taken care of.

Wonderful service! We've had our carpets cleaned before by other companies, but none have been as friendly or responsive as this team. Stanley was great to speak with, worked quickly, and left our carpets looking better than ever. He even took the time to answer all my questions honestly and explained things about carpet care I didn't know. We will definitely have them back for future carpet cleaning!

I had an amazing experience with Kyle and Randall! As a hairstylist and makeup enthusiast with three kids and a husband in construction, my light beige carpets were quite the disaster. It was embarrassing to have guests over with muddy footprints and various stains, including a drink spill in my son's room and a lipstick mark in the hallway from my kids' 'makeover' session. A friend suggested a carpet cleaning service, and they quickly came out to help. They listened to my concerns and did a fantastic job! The team was efficient, friendly, and professional, and the results were outstanding! If you're looking for top-notch carpet cleaning at great prices, this is definitely the place to choose! I'm thrilled with how fresh and clean my carpets look and smell now!

We were recommended this carpet cleaning company by another well-known business in Birmingham when they couldn't fit us in for our urgent carpet issue (thanks to a 2-year-old and a whole bottle of liquid soap). We were truly impressed with the service we received. Dustin, who helped us, was friendly, honest, and fair. Our carpet needed much more work than expected, but Dustin stayed as long as needed and didn't ask for any extra payment, even when we offered to pay more for his extra time.

Dustin showed up right on time and did an outstanding job! He was very thorough in every part of the carpet cleaning process, explaining how he would handle the task. He kept me updated on his progress and welcomed my questions, allowing me to check the results once he finished. He did a fantastic job cleaning our carpets, area rugs, and couches. The machine he used worked wonders, leaving the carpets looking incredibly clean! We’ve been loyal customers for years, and given their ongoing dedication to quality, we will definitely keep using their services!

Once again, we utilized their services and as always, they went the extra mile to accommodate us, even in urgent next day situations. Without a doubt, they are the top-tier carpet cleaning service we've engaged in our 32 years across multiple homes in Birmingham. Let me recap last year's review: Dustin was extraordinary! His punctuality and technical proficiency in carpet cleaning were unparalleled! Having resided in Birmingham and used numerous carpet cleaning services during our three decades of marriage and dealing with pets and children, Dustin managed to make our carpets look as good as new! The house smelt clean, without a hint of harsh chemicals. We couldn't recommend them enough! And guess what, Dustin is still part of the team and even remembered our home and pets! His professionalism is commendable, and he does an outstanding job even with our challenging carpet that contends with five pets! The carpet looks and smells fantastic, we wouldn't dream of using any other carpet cleaning service! There was another technician, Stanley, accompanying him who was equally affable, considerate, and skilled. He was a great help while we took our dogs out for a walk to keep them out of the way. Exceptional service all around!

After looking at reviews for a few days, I called in the afternoon and they were able to come out to my place in Birmingham the very next morning! I needed my carpets cleaned before my mother-in-law visited, and I couldn't be happier with the results. The high-traffic areas and entryways that were looking really worn now look fresh and almost brand new, and the pet stains in my son's room are totally gone! They also took care of the stairs and hallway, and I haven't seen my carpets this soft and fluffy in a long time. I was honestly so impressed and will definitely use them again. Kyle was very polite and professional, and his partner was just as friendly. If you need carpet cleaning, these are the people to call—my carpets have never looked this good, even after using other companies before.

My dad’s house needed some serious help, and this carpet cleaning service made it look spotless and ready to sell. I had them do a deep clean before moving, and because they did such a great job, I also had them come back for a deep carpet cleaning. Maximus and Randall worked hard to get years of dust out of my dad’s white carpets and removed stains I thought would never come out. The carpets looked fresh and like new again. I highly recommend this team—they are careful, professional, and really know how to make carpets look their best, which can be hard to find.

If you're checking out this review, just know that Kyle is the person you want to clean your carpets. I was impressed by all the positive reviews and decided to call for my living room carpet, which had several stains and was looking pretty dirty. Kyle arrived right on time and acted very professionally. He did an amazing job—my carpet is now spotless and looks brand new. I couldn't be happier! I found the service to be trustworthy and the prices were fair. The work was top-notch and I would definitely recommend BesTTeam Carpet Cleaning to anyone in Birmingham.

Yes, it's true—carpet cleaning really makes a difference! We had a fantastic experience with the team we hired to clean the carpets in our cottage after our remodel. From my first call with their office manager, Kyle, to the actual cleaning with Dustin and Maximus, everything was excellent. Kyle was friendly, helpful, and made sure all of our questions were answered right away. He really gave a great first impression. We used to have an interior design business, and we always knew who to call for carpet cleaning and taking care of floors. Now, we know this team is the best for any carpet and floor cleaning needs. Our old carpets looked almost brand new after they finished. We had some tough spots, like heavy furniture marks and set-in stains, but Dustin and Maximus handled them really well, even though they’d been there a long time. We can’t imagine enjoying our newly remodeled cottage without their service—it was just what we needed to finish everything off. We will absolutely use them again and highly recommend their carpet cleaning to anyone. They truly care about their work and their customers.