Home Services reviews in Birmingham, Alabama

I highly recommend Mark's Carpet Cleaning. James was a pleasure to work with and was able to come to our home the same day I called to save my white sofa from a chocolate ice cream bar stain. He was very friendly and made our couch look like new in no time. The stain was removed right in our house with a great set of cleaning solutions and equipment. I’m so glad I found this service, since I’m sure we’ll need help with carpets and upholstery again!

I highly recommend Mark's Carpet Cleaning! Dwayne just finished cleaning our downstairs carpet and split foyer steps. He brought a new pet hair remover tool and asked if he could try it on our couch, which had a lot of white fur from our border collie. I happily agreed, and the results are fantastic! We decided to get our carpets cleaned because our little one is now crawling, and we wanted to ensure a clean and safe space for him. Our son was thrilled to see Dwayne, and he was so friendly and engaging with him. Our carpets look amazing, and I feel great knowing we have a spotless and secure environment for our boy. Dwayne was incredibly professional and approachable. If you need your carpets cleaned, don't hesitate to call them!

this was our first time using a carpet cleaning service and we couldn't be happier! dwayne was able to work with our busy schedule and did an amazing job on our old, stained white sofa. it looks almost brand new now and really stands out in our living room. dwayne and his team were friendly, professional, and kept us updated throughout the whole process. you can tell they really know their stuff when it comes to cleaning carpets and upholstery. i also learned they offer hardwood floor cleaning and recoating, which is a great service to have in the south where floors can get worn out from all the heat and humidity. if we ever need our hardwood floors refreshed, i would definitely trust dwayne and his crew. if you're looking for someone to clean your carpets or furniture, i highly recommend giving them a try!

The carpet cleaning service I received from this company far exceeded my expectations, right from my initial phone call. The friendly representative, who handled my numerous questions with understanding, was extremely empathetic. I needed to get the carpet in my late father's townhouse cleaned for selling purposes. She arranged the appointment to suit my schedule and provided a precise time slot. They even called the day prior to remind me. On the cleaning day, James and Brody notified me that they would be there in 10 minutes. They showed great respect for the property, which had just been cleaned, by wearing booties over their shoes and removing their shoes. After identifying the problem areas, they clearly explained the products and equipment they would be using, as well as how long it would take. They even took measurements to ensure the charges were accurate and applied a discount. Both were extremely courteous and knowledgeable! They worked well as a team and finished quicker than anticipated. The result was fantastic - the carpet looks brilliant! Every individual I interacted with displayed professionalism, empathy, and expertise. I cannot recommend this carpet cleaning team enough. They clearly love what they do, and it shows in their work. They truly valued my business!

We had an amazing experience with a carpet cleaning service! I called and got all the details on pricing, the products they use, the cleaning process, and a quote. I managed to schedule an appointment within a week. The communication leading up to the appointment was excellent! We knew exactly when they would arrive, and they got there on time and worked quickly! They were so professional, and my carpets look fantastic! We built a pool this winter, and my dogs brought in some red dirt that was tough to remove, but the steam cleaning technician paid special attention to those spots and managed to get it all out. We are very happy and will definitely be using their services again in the future to clean our playroom sofa!

I heard about this carpet cleaning service through a neighborhood Facebook group in Birmingham. With three kids and a busy life, my sectional, area rug, bedroom carpets, and especially the dining chairs really needed a deep clean. James was great to work with from start to finish. All of our communication was done by text, and he always replied quickly and professionally. We easily set up a time and price that worked for both of us. James was friendly and clearly cares about doing a good job. He arrived on time, brought all the equipment he needed, and made sure to ask me which areas were most important to me. He took his time and was very thorough. I was very happy with the results and plan to have him come back for regular cleanings. It's always nice to support a hardworking local business!

I thought I had called Mark's Carpet Cleaning, but I accidentally reached a different carpet cleaning service instead. Thankfully, when I called to talk about my experience, I spoke with Brody, who listened patiently and helped me realize it wasn't their company that had cleaned my carpets. I have been using Mark's Carpet Cleaning for years and always had great results, so I was relieved to discover my disappointment was from another business. Brody quickly fit me into the schedule when he heard I needed my carpets fresh for family visiting soon. The service was friendly and understanding, and they took care of my carpet cleaning needs right away. I will always make sure to schedule with Brody or Dwayne in the future!

We didn’t hesitate to call Mark’s Carpet Cleaning when it was time to freshen up our carpets again. The team is always polite, professional, on time, and offers fair prices. I really liked how careful Brody was with our walls and furniture while using their carpet cleaning equipment. I was a bit worried about some stubborn carpet stains, but they treated each spot and used their upgraded scrubber machines to get everything clean. With renters using our place, the carpets see a lot of wear and don’t get cleaned as often as they should. Thanks for helping us keep the carpets looking great and lasting longer. You’re the best!

We recently moved into a new home and needed the carpets cleaned. Mark's Carpet Cleaning responded quickly to our call, and Dwayne was ready to schedule the cleaning right away. I had a few questions about the carpet cleaning machines and products, and he was happy to send photos and answer everything quickly. The house was empty, so I let him know where he could find the key for the job. It was great to rely on someone who actually does what they promise. After dealing with other companies not showing up, we were really happy to move in to freshly cleaned carpets. The job was done very well, and Dwayne was also very appreciative that we chose their service.

James called ahead to let me know he was on his way. When he arrived, he walked through and checked the carpet areas that needed cleaning. James brought in his equipment, pretreated the stained spots, cleaned two rooms, helped move some big furniture, took care of the stairs, and gave extra attention to the high-traffic doorway. He also applied a carpet protectant. James was very friendly, polite, and explained everything well. He worked quickly and did a detailed job in less than an hour. I would definitely recommend their carpet cleaning service and James.

I chose this carpet cleaning service because of their great ratings, and they definitely lived up to the reviews. From my first call to the end of the job, the whole process was smooth, friendly, and professional. I had my carpets, hardwood floors, and area rugs cleaned. The results were impressive, especially since my home in Birmingham is older. Brody and James worked quickly and made sure to put all my furniture back where it belonged. Communication was clear and helpful the whole time. I would recommend them. The price was a bit higher than others, but it was worth it for the quality.

I recently had a great experience with a local carpet cleaning service. A friend had recommended them after using their carpet cleaning, so I decided to give them a try. I called and explained the type of carpet I needed cleaned, and they quickly scheduled a pickup at my home. The price they gave me was clear and honest, with no hidden fees. They worked around my schedule to return my carpet, and when I got it back, it looked fresh, clean, and was neatly wrapped up. The amount I paid matched the original quote exactly. Brody, who helped me, was very professional, friendly, and easy to talk to throughout the whole process. I’m very happy with how everything turned out and have already told others about their excellent carpet cleaning service.

I had a fantastic experience with Mark's Carpet Cleaning. From the moment I scheduled my carpet cleaning online, they kept in touch every step of the way. Before arriving, I got a text to let me know the team was on their way. Even though I wasn’t at home during the service, I spoke with James a couple of times over the phone—he was friendly and very professional. They did an amazing job cleaning my two area rugs, making them look fresh and spotless. Once the cleaning was finished, I received another text to let me know the job was done. I’m really impressed with how smooth and easy the whole process was. Highly recommend for anyone needing carpet cleaning!

i rent my condo out for most of the year, and even though i expected some dirt from tenants, i was surprised at how much my carpets and area rugs needed a deep clean. i'm really glad i called for professional carpet cleaning. dwayne did an amazing job on all my carpets, and now they look fresh and almost brand new. i thought hiring a big national carpet cleaning company would save me money, but after checking their prices online, it actually would have cost me about 50% more. plus, the service i got here was way better than any big company i've tried before. dwayne was able to come out the very next day, which was super convenient. you can tell he cares about his work and puts a lot into making sure customers are happy. i definitely recommend this company for any carpet or rug cleaning needs.

brody is the best! he is IICRC certified, friendly, and really knows his stuff when it comes to carpet cleaning. you can tell he takes his job seriously and always wants to make sure the carpets look perfect. i had a tough spot on my carpet that just wouldn’t come out, but brody came back until it was spotless. i’ve used other big carpet cleaning companies before, but the work here is on another level. he pays attention to every detail and it really makes a difference. plus, the prices are very reasonable and he’s honest about what you’ll pay—no surprises. if you’re on a budget, brody will help you out. i’m glad i chose mark's carpet cleaning for my home. i’ll definitely recommend them to everyone and won’t call anyone else for carpet cleaning.

I usually don’t write reviews, but I wanted to share my experience after getting my carpets and furniture cleaned. brody was really professional and made sure to walk me through each step before starting. since i have pets, he gave me time to get them ready before he began cleaning. when he finished, my sofa and recliner looked amazing and everything else was just as i left it. brody is the main reason i’ll call again next time i need my carpets cleaned. please let him know how much i appreciate his hard work and kindness.

I reached out to mark's carpet cleaning when another place in birmingham cancelled on me last minute. we needed the carpets cleaned before moving out, since it was part of our agreement when selling the house. they adjusted their schedule and managed to fit us in the same day, which really helped. brody was the technician who came by, and he did a fantastic job with the carpet cleaning. he even found some fake pearl earrings my daughter had lost and left them for us to find on the counter. overall, i really appreciated the friendly and fast service. highly recommend if you need your carpets cleaned in birmingham.

I’m not even sure where to start! I had my carpets cleaned once by this company and instantly realized that other carpet cleaners just can’t compare. Brody is truly an expert when it comes to carpet cleaning—he really understands how to bring out the best in every carpet. His attention to detail and knowledge about different cleaning methods amazed me. He went above and beyond to make sure every spot and stain was gone, and I really appreciate that level of care. Brody has set a new standard for carpet cleaning in Birmingham! I hope he keeps working for a long time, because I don’t think I could ever find another company that does such an amazing job. I’m definitely a loyal customer now!

We recently had a great experience with a carpet cleaning company in Birmingham after accidentally spilling bleach on the carpet in our bedroom right at the entrance. The bleach left a bright white mark that stood out a lot, and we thought we’d have to replace the whole carpet. I started searching for carpet repair services and found a company that really impressed us with their professionalism. From the first call, they made everything easy. They even sent us a profile and photo of the technician, James, who would be helping us, so we knew exactly who to expect. The company confirmed our appointment the day before, arrived right on time, and James was friendly, professional, and explained all of our options clearly. He worked neatly and efficiently, and by the time he finished, the bleach stain was completely gone—the repair blended in perfectly and you can’t even tell there was ever any damage! The price was very reasonable, and we’re extremely happy with the results. If you need any carpet cleaning or repair in Birmingham, I highly recommend giving them a call—you’ll be glad you did!

We have a big german shepherd who sometimes makes a mess on our new carpets. Even though we try to keep him out of trouble, he sneaks around and ends up having accidents, especially at night. We had just put in fresh carpeting in two areas, and he managed to leave stains in three rooms. We tried everything to get the stains out—our own carpet shampoo machine, different enzyme sprays, two kinds of carpet cleaners, rubbing alcohol, and even white wizard. We spent a lot of time scrubbing, but those large, yellow stains just wouldn’t come out. Finally, we called a local carpet cleaning company in birmingham. dwayne showed up right on time at noon, just like they promised. He finished the job quickly, and when he left, the stains were completely gone! My husband and i are both so happy with how clean our carpets look now. i really recommend this carpet cleaning service to anyone in birmingham who needs help with tough stains. i’ll definitely use them again if we have another mess!

i’m really happy with the carpet cleaning service i received. our grandson had an accident on the rug, and i tried cleaning it myself with club soda, but it just made the stain worse and changed the feel of the carpet. brody came out, removed the stain, and brought the carpet’s texture back to normal. they arrived on time and even called to let me know they wanted to keep the rug a little longer to try another cleaning treatment for the best results. the rug was delivered looking great, and i was only charged the original quoted price, even with the extra care they put in. they also cleaned my neighbor’s rug, which had some tough stains from their aging dog, and that came out looking perfect too. the team is friendly, prices are fair, and i really appreciated the pickup and delivery service here in birmingham. would definitely recommend for anyone needing carpet or rug cleaning.