Home Services reviews in Birmingham, Alabama

we have used b&b carpet & steam pros for both carpet cleaning and water damage restoration in birmingham. douglas and mason are always friendly and respectful, and their work is outstanding. our carpets look and smell so fresh every time they finish. whenever we’ve had tough spots or stains, they come back out at no extra charge and make sure those areas are cleaned perfectly. they really know which cleaning methods and treatments work best for different stains, and they have managed to remove marks we thought would never come out. overall, we are very grateful for their service. every experience, no matter which team member helps you, is smooth and satisfying.

i needed help getting rid of pet stains and odors from my couch and dining room chairs, and i was really impressed with the carpet cleaning service here in Birmingham. mason showed up right on time, and the work was done quickly and thoroughly. the team was very professional, and they used strong cleaning products that actually got rid of the stains and smells. their flexible scheduling made it easy for me to set up an appointment, even with my late work hours. instead of using too much water like some big companies, they really took care with the cleaning process and left everything fresh. if you're looking for top-notch carpet or upholstery cleaning in birmingham, i definitely recommend giving them a try.

After taking care of a friend’s dog, my beige carpet ended up with a big, smelly mess that I just couldn’t get rid of on my own. That’s when I decided to call in a professional carpet cleaning service. I checked out several companies online and chose this one because of all the great reviews. Their website made it really simple to pick the exact cleaning plan I needed and book a convenient appointment. On the day of service, I got a text letting me know that Gregory, my carpet technician, was on the way and would arrive within my scheduled time window. When Gregory arrived, he listened to my concerns and gave special attention to the stained spots with a pre-treatment before doing a full carpet cleaning. After he was done, my carpets looked spotless and smelled fresh and clean—no more pet odors at all. I’m extremely happy with how everything turned out. If you’re looking for a reliable and thorough carpet cleaning, especially after those tough pet messes, I definitely recommend this team!

I was really impressed with how quickly B&B Carpet & Steam Pros scheduled my carpet cleaning in Birmingham. Communication was great from beginning to end. The prices were affordable, and their warranty offers seemed like a great deal. Mason was very friendly, professional, and worked efficiently on the cleaning day. I had multiple pet stains from a sick dog, but now my carpets look almost brand new! I will definitely use them again whenever my carpets need cleaning.

We have had our carpets cleaned several times now and we are always happy with how fresh and spotless everything looks afterwards! Mason and Douglas, the team who come out, are so friendly and really put in a lot of effort to make sure we are completely satisfied with their work. Their attention to detail is excellent—they always go above and beyond to get our carpets looking like new. After our first cleaning, we were already impressed and we still feel the same way each time they visit. We won’t use any other carpet cleaning company and recommend their services to everyone we know. We appreciate all their hard work!

gregory was very prompt, called before arriving, and communicated clearly about the carpet cleaning process. he explained each step and showed me the progress along the way. the job included two rooms and some stairs, and took around 2.5 hours. gregory managed to remove a lot of tough pet stains that had been there for a while. the carpets look so much better now, and i also picked up some helpful tips about keeping them clean. if you’re dealing with stains from kids or pets, i would definitely recommend using B&B Carpet & Steam Pros!

I don’t usually write reviews, but I wanted to share my great experience with B&B Carpet & Steam Pros. Mason came out to clean my carpets and upholstery in Birmingham, and he was fantastic! He was super friendly with my two dogs, which made me feel comfortable right away. After greeting the pups, he got straight to work on my couches. Mason was humming and singing while he cleaned, and it was clear he really enjoys what he does. My furniture looks like new—fresh, spotless, and smelling good. I’ll definitely use them again for carpet cleaning and will ask for Mason next time!

After checking out some reviews, I decided to go with this carpet cleaning company. I was really happy with the whole experience. Their technician, Mason, showed up right on time, which I really appreciate. He walked through the house with me and then got started right away. I was especially impressed with how clean he got the stairs—the difference was amazing! Now the carpets all over my home look fresh and almost brand new. The team was professional, worked efficiently, and the service was definitely worth the price. I highly recommend giving them a try if you want your carpets to look great again.

We recently needed urgent carpet cleaning after another company didn’t do a good job. i called and was surprised how quickly they were able to come out—just 10 minutes later, they arrived. mason was the technician and he did an amazing job making the carpets look spotless and fresh. the whole house smelled clean and felt ready for the new tenants. mason was very friendly and took care of everything we needed without any hassle. we hadn’t used this company before, but now we’ll definitely call them for future move outs!

I had a fantastic experience with this carpet cleaning service in Birmingham. After I filled out the form on their website, Gregory got in touch with me within a couple of hours. He listened carefully to all my concerns and even recommended a full carpet cleaning for the whole house. They were able to fit me in the very next day, and scheduling only took about 10 minutes. Chase arrived right on time and even sent me a message when he was just a bit delayed, which I really appreciated. He worked quickly and did a very thorough job—he cleaned all 2,000 square feet of carpet in just about 2 hours. The carpets look fresh and smell great, with no strong chemical odors left behind. All the pet stains and coffee spots are completely gone. I’m really happy with how clean and soft the carpets are now. I’ll definitely be using their service again!

B&B Carpet & Steam Pros really impressed us! We bought a new 8x10 wool area rug, but when it arrived at our home in Birmingham, it had a terrible smell. We tried everything we could to fix it, but nothing worked, so we decided to call for professional help. When we called, we spoke with Mason, who explained all the different carpet and rug cleaning services they offer. He took our situation seriously and even checked with their tech team since it was a unique problem. Mason was very honest and upfront. He let us know that, unfortunately, the rug couldn’t be restored because the odor was coming from the backing, which was made from unsafe materials. Instead of just taking our money and trying anyway, he advised us that cleaning wouldn’t solve the issue and it would be a waste of our time. Finding a company that’s this honest and cares about their customers is rare these days. We truly appreciate their integrity and helpful attitude. If you need carpet cleaning or rug care in Birmingham, they’re the ones to trust!

This is the second time we’ve had amazing results with B&B Carpet & Steam Pros. The first time, Mason helped us with a special area rug that belonged to my mother but had been badly stained by a pet. There were more than 20 urine spots on the rug. It took several deep steam cleanings to get everything out and remove the odor, but it was absolutely worth it! The difference was impressive. Recently, we brought in a smaller rug for a routine cleaning, but our main focus was on three large school room rugs, each about 6x9 and worth quite a bit. Instead of spending a lot of money to replace them, we got all three cleaned and deodorized for the cost of cleaning just one. Now they all look fresh and nearly new again. The results really exceeded our expectations. Everyone we’ve met is friendly and it’s simple to drop off and pick up the rugs. The process was convenient and stress-free. Overall, great experience—highly recommend for anyone in Birmingham needing professional carpet cleaning!

I had my kids’ room, living room, and a couple of cloth bar stools cleaned. Douglas took care of everything quickly—the kids’ room was already dry before he even moved on to the living room. I have children and pets at home, and I was really happy that the cleaning didn’t bother my cats or leave any chemical smell behind. The carpets looked so much cleaner after the service, and my bar stools have never looked brighter. It was great that I didn’t have to use fans to help the floors dry, and my house was ready for the kids to play not long after the cleaning was finished. You couldn’t tell anyone had been here, except the carpets were spotless and fresh.

We have worked with several carpet cleaning companies, but we always recommend Gregory from this carpet cleaning service. Gregory is very serious about keeping his cleaning equipment spotless, which really makes a difference in how clean your carpets get. Many other carpet cleaners don’t pay attention to this detail, but Gregory’s care shows in the results. We also trust him with carpet restretching and repairs, and our customers are always happy with the recommendations. If you want to save money and keep your carpets looking great, this is the carpet cleaning company to call for all your needs.

We recently got our carpets and rugs cleaned, and the whole process was easy and stress-free. Mason was very professional and helpful from start to finish. I mentioned I needed my rugs back soon for a family gathering, and Mason was honest about how busy they were but said he would do his best. I really appreciated the honesty and clear communication. In the end, they actually had the rugs ready in time, and even went the extra mile to make sure everything looked great. The carpets and rugs both look fresh and clean now. I’m very happy with the service and would definitely recommend them for anyone needing carpet cleaning in Alabama!

When I called to ask about carpet cleaning prices, Gregory was really friendly and helpful on the phone. He patiently answered all my questions about their services, even before I booked anything. On the day of the appointment, he arrived early and got straight to work. I had my carpets and upholstery cleaned, and since I have two golden retrievers, I knew it would be a tough job. Everything turned out spotless—the carpets and furniture look amazing now! I’m very happy with the results and would definitely recommend B&B Carpet & Steam Pros if you need your carpets, upholstery, or even tile and grout cleaned.

I had a great experience getting my carpets cleaned. The team responded quickly to my request and worked with my schedule to set up the best time for the cleaning. I got a clear estimate ahead of time, so I knew exactly what to expect. On the day of service, Gregory arrived right on time, was very polite, and handled everything professionally. He explained the cost based on how much carpet we had and the treatments needed, so there were no surprises. Even though my job was small, they treated it like it was important. The carpets came out looking fresh and clean, and the price was fair. I’m really happy with how everything turned out and will definitely use them again for future carpet cleaning. I highly recommend their services!

I highly recommend this company to anyone who needs carpet cleaning services! Scheduling an appointment online was super simple, and they responded quickly to come out and clean our carpets. Mason, our technician, was both friendly and professional. He even vacuumed our carpet before starting the treatment and shampooing, even though I hadn’t asked for that online. I thought the stain on our carpet was impossible to remove, but I was happily surprised when it disappeared completely. The prices were very reasonable, and I really appreciate that they don’t use any harsh chemicals.

Outstanding service for carpet and grout cleaning! I always count on this team for all my carpet cleaning needs. I’ve used them several times and often recommend their work to friends and family. Recently, I found out they also do grout cleaning, and my grout that looked old and stained now looks brand new! The staff, like Douglas, are always friendly, arrive on schedule, and do a fantastic job. Whether you need carpet cleaning for your home or business, help with tile and grout, or even emergency water cleanup, this is definitely the company to call. Reliable, professional, and top-notch results every time!

Gregory was fantastic—very professional and explained the Microseal treatment, which we decided to add to our service. With four kids and a dog, we need our carpets, rugs, and furniture cleaned a few times each year, and we've relied on your carpet cleaning service for a long time. The technicians who have come before have always done a good job, but from now on, we’ll be asking for Gregory every time. We recommend your company because of the excellent service Gregory provided. One of our rugs had tough stains that we were previously told couldn’t be removed, but now it looks brand new! We were so surprised—we were about to replace it, but thanks to the cleaning, we don’t have to. Gregory was extremely polite and professional, and we think he really deserves recognition. We’ve trusted your company for years to keep our home clean, and as long as we can request Gregory, we’ll continue to do so. The results speak for themselves—the rug looks amazing.

Gregory came to clean our carpets and did a really thorough and professional job. The older berber carpets in our Birmingham home now smell fresh and look much cleaner. The stairs were especially dirty before, but after the cleaning, they look much brighter and newer. Gregory was very friendly, respectful, and worked with a lot of energy. Even some tough stains were handled well, including a difficult pink spot under the bed that was left from a spilled drink. Although the team was running a little late from a previous appointment, Gregory kept a positive attitude and made sure the job was done right. The whole process for our three small rooms and stairs took about an hour and a half. The price was on the higher side, but the quality of the carpet cleaning and the freshness it brought to our home made it worthwhile. I would recommend them for anyone looking to revive their carpets and get rid of stubborn stains.