House Cleaning reviews in Birmingham, Alabama

Michael is fantastic, and I can't recommend him enough. I've used his carpet cleaning services twice so far, and I plan to continue doing so. With four dogs, four cats, and a bunny in our household, our carpets are frequently subjected to various pet stains. I recently brought home a new puppy and wanted to clean the carpets ahead of the puppy's arrival. Michael was able to accommodate me the very next day. He responded within minutes of my request, demonstrating excellent customer service. His punctuality is commendable as he always arrives either early or exactly on time, and he completes his work swiftly. When he finishes cleaning, my carpets are not excessively damp, and all the pet stains have completely disappeared. What's more, his prices are incredibly reasonable. He truly is the best in Birmingham. He's also refreshingly honest, never attempting to upsell unnecessary products. His equipment is top-notch, and he leaves my home even cleaner than it was before he arrived. I wholeheartedly endorse Michael's carpet cleaning services. Thanks for the outstanding work!

I needed a last-minute, emergency carpet cleaning after my dog had an accident. Dillon was the first to call me back, even though it was late in the afternoon. He was able to come by in between other jobs and took care of the stain quickly. The price was lower than I thought it would be, and Dillon actually arrived earlier than expected. He worked fast, didn’t accept a tip, and told me if any spots came back, just to call and he’d fix it right away. The service was excellent. I’m really grateful for the quick response, since it probably saved me from having to replace the whole carpet in that room.

wow! sebastian arrived right on time, gave a friendly introduction, and immediately started cleaning our stained white carpet, blue carpet, and sofa. everything turned out fantastic! as promised, he checked in with us the next day to make sure we were happy with the results. there were a couple of spots that had been deeply soiled and needed a bit more attention. sebastian quickly scheduled a follow-up visit, showed up promptly again, and cleaned those areas until they looked as clean as the rest of the carpet! the website was also very easy to use. we highly recommend their carpet cleaning service.

Sebastian was very friendly right from the start and sent a text before arriving. He checked the carpets and made sure we agreed on which areas needed cleaning. He also explained how the pre-treatment works before steam cleaning the carpets, and answered all our questions clearly. Sebastian worked quickly and cleaned all the carpets in the house, both upstairs and downstairs, plus did some spot cleaning in certain places, all in about three hours. The carpets looked and felt so much cleaner after he finished. The service from Horizons Carpet Cleaners was definitely worth it—I’m very happy with how much time it saved me and how much better the carpets look compared to just using regular cleaning tools.

The team was extremely professional and punctual. They did a phenomenal job sprucing up the carpets in our Birmingham office. We've had several encounters with different carpet cleaning services in the past, but Dillon and Michael from this specific company are undoubtedly the best we've worked with. We've finally found our go-to carpet cleaning service! Recently, I reached out to them for another carpet cleaning session and was pleasantly surprised that they remembered me! A company of their size remembering their clients truly is a winning combination! As expected, they were punctual, courteous, and very mindful of my property while delivering an exceptional carpet cleaning job. Once again, thank you!

I can’t recommend these carpet cleaning services enough. Out of all the cleaners I contacted, they were the only ones who truly cared about cleaning and refreshing my carpets. When Michael came to give me an estimate, he even did a quick spot clean by hand on a couple of areas, so I could see what the results would look like. The carpets ended up looking better than I expected, even though others said the stains were impossible to remove. Michael also shared a lot of helpful information and useful carpet care tips. It’s rare to find this level of attention and service anywhere else.

Isaiah was wonderful! He was very friendly and took the time to explain the carpet cleaning process. He even tackled a spot that a previous service missed, showcasing the high-quality equipment they used. The customer service was outstanding! I had tried another carpet cleaning service before, but they couldn't get rid of a tough stain from my dog's accident in the middle of the living room. Isaiah managed to clean it up perfectly! From now on, I won't consider any other carpet cleaning service. Isaiah and Dillon are my go-to team!

I called to get an estimate for carpet cleaning and was pleased with the price, so I set up an appointment. I got a spot quickly, just a couple days later. Dillon, the technician, showed up right on time and was very polite and professional. Since I work from home, he made sure not to disturb me while cleaning. My carpets look and smell amazing now! I highly recommend their carpet cleaning service and will use them again when needed.

Michael and Isaiah did an outstanding job! After our basement flooded, I called late at night and they showed up first thing in the morning to extract the water and clean the carpets before any mold could appear. They worked hard to save our carpet and made it look fresh and clean again. When the basement flooded a second time not long after, they responded quickly once more. That time, I decided to switch to waterproof flooring, and they installed it perfectly. I really appreciate their caring attitude and how well they communicate. I highly recommend them for any carpet cleaning, water extraction, or flooring needs!

I want to share how impressed I am with the outstanding carpet cleaning and customer service we received at our workplace. Michael was very professional, paid great attention to detail, and made sure the carpet cleaning project started smoothly on our 5th floor. Dillon continued the work with professionalism, enthusiasm, and dedication, making sure everything was finished to the highest standard. This is the second time we’ve had them come out for carpet and upholstery cleaning, and we will definitely call again in the future. Isaiah also did a great job helping to fit us into their busy schedule, making sure our needs were met and everything went smoothly. Horizons Carpet Cleaners truly helps keep our environment looking and feeling its best. I highly recommend them to anyone wanting excellent carpet cleaning results! Keep up the great work!

I had my carpets and furniture cleaned, and the results were fantastic. I’m extremely happy with how fresh and spotless everything looks now. Sebastian was very careful with our home and took extra time to remove all the stains from the carpets and couches. Everything looks like new! With a baby on the way, I wanted to make sure our carpets were extra clean, and now I feel comfortable letting my newborn play on the floor. I will definitely use Horizons Carpet Cleaners again in the future.

i have asthma and was having a tough time with my breathing lately. my husband and i started thinking about getting our carpets cleaned since it’s been so hot in Birmingham and we wanted the air to feel fresher at home. after a recent health scare, we decided it was time to try something new. the team made it super simple to book, and once they found out about my health, they even moved up our appointment to help out faster. having the carpets cleaned made a huge difference—i can really tell the air is cleaner and it's easier to breathe now. 10/10 would recommend! very affordable (especially when you think about how much dirty carpets can affect your health) and super convenient. i just wish we had done it sooner. we liked the service so much, we’re having them come back to do more cleaning soon!

We highly recommend this carpet cleaning service for anyone needing professional floor care. My wife and I thought we might have to replace our floors after using a cleaning product that left a waxy film and made scratches and discoloration really noticeable. Dillon and his team were true experts in carpet and floor cleaning! They brought our floors back to looking like new, which was even better than we expected. The communication was also excellent—Dillon kept us updated by text and email every step of the way, even letting us know when they were on their way to our home. With over 30 years of experience, their skill really shows. This service not only saved our floors but also helped us save money. The before and after results were amazing, and you could see the difference right away.

We had our three area rugs cleaned by a local carpet cleaning service in Birmingham, and the results were amazing. We picked them because their cleaning process is very thorough and they had great reviews. Our rugs look completely refreshed—like they’re brand new—and it’s really changed the way our rooms look and feel. We didn’t realize just how much dirt was hiding in the rugs until now. In the past, we had other carpet cleaners come to our home, but this team went above and beyond any service we’ve used before. Our rugs now look, smell, and feel fantastic. They also made custom mats to go under the rugs, which made them even more comfortable and cushioned. We will absolutely use their carpet cleaning services again and highly recommend them to anyone in Birmingham looking for expert rug care.

We have used this carpet cleaning company in Birmingham several times, and every visit has been excellent. Michael always does a fantastic job. He has cleaned our sofa, especially the spot where our dog likes to sit, sleep, and scratch, and he managed to remove stains we thought would never come out. Michael pays close attention to detail with the carpet cleaning and goes the extra mile to protect furniture legs and casters with moisture barriers. Most recently, he arrived right on time, carefully covered the chair and table legs before starting, and got to work. The whole job was done with great care, just like always. I highly recommend their carpet and upholstery cleaning services to anyone.

When I had a major mess in my finished basement due to a sewage backup, I called late on a Saturday evening and was so relieved when someone actually answered. Isaiah and the team responded quickly and handled everything professionally. They removed all the affected carpet and drywall, thoroughly cleaned and sanitized the area, and made sure my home was safe for my family. They also set up drying blowers for several days to prevent any mold, checked the air quality, and even helped arrange repairs and new carpet at a great price. Throughout the whole process, they kept in touch with my insurance company, making everything so much easier for me. I am truly impressed with their dedication and hard work. I continue to use them for regular carpet cleaning, and they always do an excellent job. Definitely deserving of 5 stars!

We recently moved out of our Birmingham town-home and were a little nervous about the condition of our carpets after three years with our two young boys. Between spills in the dining area and some tough potty training moments in the bathrooms, the carpets definitely needed some extra care. We are so glad we went with Horizons Carpet Cleaners. Michael did an amazing job—he made the carpets look even better than when we first moved in! He was super friendly and went above and beyond, even offering to come back for a free touch-up if we tracked in any dirt while finishing our move. We’ll definitely use this service again whenever we need carpet cleaning.

I highly recommend Horizons Carpet Cleaners! We needed our carpets cleaned quickly because we were getting ready to show our home to potential buyers. After another company canceled on us last minute, we called and were able to get an appointment for the very next day. Isaiah arrived right on time and was very professional, making sure every part of the carpet was spotless. The person who helped set up our appointment over the phone was also very friendly and helpful. Overall, the service was excellent and our carpets look fresh and clean!

isaiah and dillon arrived a little earlier than expected to clean our carpets. we didn’t see the text message right away, so we think a quick phone call would be even more helpful for letting customers know when the crew is on the way. that said, the service was excellent. they explained the cleaning process, answered all our questions, and were very careful with moving and putting back our furniture. they even took the time to re-orient a large rug and listened to our suggestions about how we preferred things done, especially with the direction of the rug’s nap to get the best results. both were very respectful of our home, making sure everything stayed tidy as they worked and when they left. overall, we really appreciated how thoughtful and professional the team was during the carpet cleaning.

I needed to get my carpet stretched quickly for an upcoming inspection, so I searched online for carpet stretching services. The first company I tried didn't answer, but when I called the next number, someone picked up right away. I explained my situation and received a fair quote over the phone, plus they were able to schedule me just a couple of hours later. Sebastian, the technician, showed up on time and was very professional. He did a great job stretching the carpet and also offered a good price to clean and treat it, so I went ahead with that too. I was really impressed by how quickly they could come out, and the quality of both the stretching and cleaning was excellent. Sebastian made sure all my questions were answered and that I was happy with the results. Overall, the whole experience was smooth and stress-free, and my carpet looks fantastic now.

My carpet was extremely dirty before I called for a cleaning. After moving out a messy roommate, I wasn't sure anyone could handle the stains and grime left behind. Sebastian and Dillon showed up and immediately made me feel comfortable—they didn't judge me for how my carpet looked. They were both friendly, professional, and really knew what they were doing. No mess was too much for them, and now my carpet looks and smells fresh and clean! For the first time in a long while, I can walk into my living room without feeling embarrassed. I highly recommend this carpet cleaning service to anyone in Birmingham. They should show off the before and after photos of my carpet so everyone can see what an amazing job they do. I’ll definitely be using them again!