HVAC reviews in Birmingham, Alabama

I HAD SOME WEIRD NOISE IN MY WALL FOR THE LAST FIVE MONTHS. I HAD A LOT OF SLEEPLESS NIGHTS. EVERYONE I CALLED COULD NOT FIND THE PROBLEM. BRANDON TOLD ME HE WASN'T GOING TO STOP UNTIL HE FIGURED IT OUT. HE WAS TRUE TO HIS WORD. BRANDON THANK YOU FOR GIVING ME PEACE OF MIND. I ALSO WANT TO THANK CHRIS. YOU BOTH TURNED OUT TO BE MY SUPER HEROS. THANK YOUS FOR YOUR KINDNESS,UNDERSTANDING AND PATIENCE. I FEEL AS THOUGH I MADE NEW FRIENDS

Justin Brown was very courteous and did a great job servicing our A/C units today.

Arrived on time. Explained what needed to be done and gave a quote on how much it will cost. Very nice. There were 2 service technicians, Jose and Holt.

Norrell Service Experts-Simon Adkins, Service Tech. Great, On Time, Courteous, Efficient and Knowledgeable Service. I was very pleased with Service. GOOD JOB!

Serviceman, Micah Baker, was on time, wore a mask, was very professional and personable.
I would not hesitate to recommend your company to anyone. Thank you.

Hello. Just wanted to give a shout out of praise to ur technician, Luiz. He was at the Lincoln House(49240 US Hwy 78) on this week-2/11 for a service call. Luiz made me feel very valued as a customer, took the time to show n explain what he was doing n equipment functions. He was very through not leaving until both of us were comfortable w/the equipment functioning. I was extremely pleased w/his performance n would welcome the opportunity to work w/him again. The equipment is still going strong at this time
Thxs again for sending one of ur best to solve my heating prob.

Tech Dennis Jones did excellent job servicing both my units, reviewed their status and suggested actions to consider in the next six months.

We had our air conditioner serviced today with ease. Micah Baker did a great job explaining everything that was done and things that needed to be replaced.

Great service ! Ryan M. and Cody made sure that I understood what came with all the memberships and the best way to get the biggest bang for your buck.

Technician Justin Brannen arrived within the timeframe. He was very pleasant and professional and did a great job performing the maintenance service.

Tristan was so professional and helpful! He did a great job on our annual unit tune-up. We are so pleased!

Chase Dorsett & Chris Popham were very nice and professional. Quickly installed our AC unit and did it with a smile. Highly recommend Norrell.

Anthony always knocks it out of the park! Very Professional and does a great job. Aces in my book. Thank you Anthony Connell

Dennis J. was the Norrell service technician who performed the annual maintenance on our furnaces today. Dennis was cordial and professional, and he worked efficiently to check and service our furnaces. Dennis really appears to enjoy his work and is a strong representative for Norrell.

For those interested, Dennis did follow Norrell’s COVID-19 guidelines while working in our house.

Great service as always. Thanks Norrell, and thanks Dennis!

Tristian is great!! Would recommend to everyone! He’s so nice and really tells you what’s going on without rushing or trying to get out of here.

I do not like the fact that Norell has been sending out two guys to each job. One guy does the service work and the other guys job is to try and sell you on new services and equipment. Having a sales guy on each job is just a revenue generator for Norell and not in the customers best interest.

I had an amazing experience with Justin and Ryan helping my friends getting their unit inspected and them needing a new unit!! They were very helpful through the whole process!!

This company is the best of the best guys when they say something they mean it especially Justin and Ryan give them a call trust me they are the best the crew is also great they got my new system installed and did great thanks to everyone Jeff, Ben,Adam, Trent and Brian they are all truly amazing

Jeff McKendree and his team were phenomenal!! Superb workmanship and attention to detail! He and his team exceeded my expectations!!! Definitely recommend!

Tristan Saxon did my service. I was called to see if it was okay if he arrived ahead of time and it was. He was professional and thorough. Explained what he did and asked for questions. I was pleased with the service.

Technician arrived on time. Work was done in a competent and professional manner. Appreciated the use of shoe covers due to carpet and he wore his mask while here. Explained services performed. Have used this business' services for years and am well satisfied. Thanks to Micah Baker for a job well done.