HVAC reviews in Birmingham, Alabama

Best AC business that I've ever dealt with. We noticed that the upstairs AC was suddenly not cooling properly on a Sunday afternoon. Russell with Affordable Heating and Air called me early Monday morning and was quickly here to diagnose the issues with the unit. I needed a new fan motor, and I expected that it would take several days for the part to arrive and be installed. However, Russell was back the following morning and had us back up and running in a matter of minutes. Great AC service, great customer service, and I wouldn't recommend anyone else.

I highly recommend this company. It is an individually owned company. Russell came to do some warranty work for me. He came a day early. When does that ever happen? He phoned me to tell me the time he would be arriving and was prompt. He thoroughly investigated the nature of my AC problem. While doing so, he was called away for an emergency but promised to come right back when he was done. And he did. And guess what? He called to tell me he was on his way back. He diagnosed and repaired the AC issue and explained every aspect of the repair. Russell is a great communicator and a highly skilled tradesman. I would hire again and again.

Birmingham Heating and Air Services exceeded expectations again. The technician arrived on time, was friendly and professional, and repaired the issue efficiently. He explained everything clearly, and the pricing was fair. The service was outstanding. Birmingham Heating and Air Services continues to be a reliable and trustworthy HVAC provider.

Birmingham Heating and Air Services did a wonderful job. The technician was polite, knowledgeable, and efficient. He repaired the system quickly and explained everything clearly. The price was reasonable, and the service was excellent. Birmingham Heating and Air Services delivers dependable HVAC solutions.

Birmingham Heating and Air Services delivered outstanding service again. The technician was punctual, knowledgeable, and courteous. He repaired the issue efficiently and explained everything clearly. The cost was reasonable, and the service quality was excellent. Birmingham Heating and Air Services remains a trusted provider.

Don't remember calling them

Every time they come service my ac or heat something breaks two weeks later. I wouldn’t recommend this place.

Very responsive and professional! Thanks Andrew for getting it done quickly!

Andrew came out quickly and got it fixed effectively!! Did a great job!!

They got under the tight crawl space that other companies wouldn’t and replaced all duct work. Finished in 2 days. 10/10 would recommend.

Houston did a fantastic job for me! He was so efficient and professional!

I highly recommend Herring Heating and Air. A friend recommended them to me and I couldn't be more pleased. Brandon was very thorough and they didn't try to upsale me to anything. They are my go to for all my heating and air needs from now on! I will recommend to all my friends!

A technician from Herring Heating & AC came to my shop on 4/13/18 to do a maintenance inspection on my HVAC unit on the roof top. He reported that there was a “crack” in the heating chamber and recommended a replacement of the whole unit for around $10,500. He took some pictures as proofs of the “crack” he found and switched off the heater from the roof top without telling me. At the time, he knew my shop was a newly established business. On the next day (4/14/18), the day was cold, and we could not turn on the heater to open the business. I had to call in a friend to help go up to the roof top and switch the heater back on.

A Herring receptionist called on 4/16/18 to collect a pre-paid full-year payment of $189.64 for two maintenance inspections, per their agreement, which I paid with a business credit card. When I asked why her technician switched off my heater without my knowledge, she stated it was “by law” he had to do so.

Three weeks later, I called in a technician from a different company to give me an objective and independent inspection of the HVAC unit. He then reported that there was nothing wrong with the unit and asked what I wanted him to inspect. After I relay the story and pictures from the Herring technician, he explained that it was a minor “scratch” on the chamber surface, not a “crack,” and that the unit was working fine.

At the end of July 2018, I called in a third technician from another company to inspect the HVAC unit again, without telling him the story. He also reported that the unit was fine and needed freon in the next maintenance to get ready before winter. After I relay the story and pictures from the Herring technician, he said that he had inspected the unit carefully and thoroughly and that “crack” was just a minor “scratch.” He commented that some companies wanted to force sales on new businesses and there is no law that allows an HVAC technician to switch off a customer’s heater without their permission.

I called Herring on 8/6/18 to relay the inspection reports from the two independent technicians and requested a refund of $94.82 (half of the pre-paid payment) for the second maintenance inspection that they are supposed to do in October 2018, because I can no longer trust them. She promised me a call-back after consulting with the company owner. Since she never called me back, I called again on 8/16/18 and she stated the payment is non-refundable. When I said there was an agreement between us, no contract, and the agreement does not state payment is non-refundable, she said it is their policy.

Since I was unable to reach a resolution with Herring, I opened a dispute with my credit card company.

No, I will not recommend this company for HVAC services.

Very professional and trustworthy ! I had another company " X.. bur" come out for a service call and I was quoted over $1300.00 to replace a motor. Brandon from Herring came out and did a full inspection and got the unit back up and running for a fraction of the cost.

Herring's technicians have been very nice and knowledgeable. I appreciate the curtsey call they give you before they arrive. Herring strives to keep the customer happy with good service and compensation when things go awry. I would suggest you purchase the 10 year labor warranty when buying a HVAC system. It will save you stress and money in the long-run because parts fail and labor is expensive.

I hired Herring to install a new HVAC system in my condo, and I'm very happy with their service. Everyone I encountered from their team was professional and effective. They took on a hard job that was refused by other HVAC companies due to my unit being on the roof. Herring was in and out in less than 2 days even with a crane, and the unit has been excellent since. I highly recommend this company and its employees.

Great tech Houston outstanding job very professional and polite. He explained every step he was covering today.

my house is no longer hotter than Satan's mistress. Houston was knowledgeable, prompt, and fast. he courteously answered our questions.

Houston visited to fix our AC weekend. He was extremely informative and thorough. He showed us the results of the testing equipment and went through options of repairing or replacing. Appreciated his professionalism.

Great Service from Matt and his crew!!!!

This is a great company to use for all your Heat & Air needs