HVAC reviews in Madison, Alabama

4.8 based on 537 reviews Back to the listing
    5

    Called Jessie with a plumbing issue at the office. Had someone out and had it fixed within 2 hours for a reasonable price.
    Incredible service

    5

    Andrew was excellent! He listened to my issues, exceeded my expectations and was very courteous. I would recommend Andrew for your plumbing needs!.

    5

    Bradley has been servicing my Generac generator for at least the last couple of years. He's always professional and keeps me informed. I recommend him without reservation, as I do MPE in general. I've experienced only exceptional service and communication from them.

    5

    Andrew was awesome! He did our quote, as well as completed the services when we were ready. The quality of work done is A++. Strongly recommend MPE Services. They have great pricing and excellent quality workmanship!

    5

    Patrick came to do yearly service on our Generac. Unfortunately, there was a gasket leak on the oil filter and the oil was almost dry, and one spark plug was cross threaded.

    Patrick had to buy a part to correct the threads. He also had to clean up all of the oil in the unit. He tested it and now everything is running fine. He was very thorough and we would like to have him return next year to do our service!

    5

    He called to let me know when he would be arriving. And he was prompt. It took some doing. But he had to replace the supply line to my refrigerator icemaker. I felt bad for him that he had to go through the crawl space to get to the problem. But it's fixed without any other problem. I definitely would recommend MPE services in the future. And he has my thanks.

    5

    We were having sporadic problems with several outlets in our kitchen, so I contacted MPE Services to come check things out. Patrick arrived and quickly diagnosed the problem, took care of the necessary fixes, and even checked additional outlets. It turned out those outlets were in the same condition, though they hadn't exhibited any issues yet. Patrick was a total professional. I totally recommend MPE services!

    5

    Great job. Fortunately same day service on my generator as the power was out. Friendly but very professional. I know MPE will do a good job and trust their tech.

    5

    Andrew arrived per your dispatchers schedule. Replaced part and checked for leaks. Mr. Jone's remedy (which was a surprise to me) was not reasonable. #1 the part should have been under warranty so the swap for that and the gas bill that he apparently never intended to pay was not in good faith. I paid your bill on call and on time so not sure about your management's policies.

    5

    MPE is such a professional company. Always on time. Always ready to answer any questions. Shawn was wonderful! Thank you@

    5

    MPE's technician Patrick McBride was on time for my appointment. That was great! He performed my generator maintenance with step by step precision while being very inviting and answering my mechanical questions. Was very neat and cleaned as he provided the maintenance service on my generator. A+ service effort.

    5

    I am happy to give MPE Services of Madison Alabama, a 5+ star rating !!! I recently had an ongoing issue with my generator. I am totally impressed by their commitment to their customers to resolve the issues I was having and quickly !!! From the manager to the tech everyone has been nothing but polite and was dedicated to getting my issue resolved, which they did !!! MPE has actually restored my faith, that good, caring, businesses, do still exist !!! I highly recommend this company for all your needs. Geoffrey and Bradley, thank you for everything !!!

    5

    Professional service by MPE. Great job installing our AC system.
    Always kept us informed and answered our questions throughout. From management to technician - five star service. Special mention to Chris and his team for their great work on the air conditioning installation project. Your professionalism and attention were evident throughout the entire process. Thanks again!

    5

    Scheduling, dispatch, and overall communication were great throughout the process. Prices were very reasonable for the amount of work my system needed. Finally, Shawn was a great technician who did fine work and explained everything well. I can unhesitatingly recommend this company for your HVAC needs.

    5

    Absolutely professional and timely work replacing our HVAC unit. They even moved up the installation date from the original quote which was great considering the power costs our old unit was causing. I have used MPE for years for cleaning and servicing and have had no complaints. Will continue to do business with them.

    4

    I had three bids for my two new HVAC systems. Communications with the main agent were pretty good. However, when the crew arrived yesterday to commence installation, there was confusion as to how to get the large gas / package off the trailer and over to the installation site. Leadership was fuzzy, even after I had told them that getting the trailer into the yard was OK with me. My neighbor with a small John Deere tractor saved the day with a fork lift to get the new unit over to the site. Also, I wanted a new pad, but they had not brought one. Once things got going, the crew worked well and quickly got the old stuff out of the way and installed the new units, including the blower unit in the attic. They answered my questions and concerns and got it all done well. I had to remind them to get the smaller 2T unit leveled. Overall, the job was well-done and I'm happy with the new equipment. A customer needs to REALLY ensure that his concerns and wishes are understood and that the crew complies. I do recommend MPE.

    5

    MPE was responsive and quickly repaired a pressure issue w our leaking water heater!

    5

    SHAWN was an excellent service tech. He called before arrival and was early to the appointment time. He kept me informed of costs to items that needed to be replaced and fixed.

    1

    I was charged 600 dollars for labor for toy stuck in the toilet that they were unable to get. A toilet cost 200 bucks. Why they didn’t suggest just buying a new toilet is beyond me

    5

    Excellent all around customer service!! Jesslyn was an amazing technician. She kept me informed throughout the entire process. Honest on her final invoice when she could've let me pay a higher price. They are my electricians & maybe even my plumbers going forward on my personal property & properties I manage!!

    5

    Patrick McBride did an excellent job doing repairs on our Genrac that was struck by lightning. He was very prompt, informed us of what he was doing & what parts he was replacing. Explained everything in detail. Very professional young man.