HVAC reviews in Theodore, Alabama

4.6 based on 194 reviews Back to the listing
    5

    Joe is very professional. Assisted with determining the most efficient, cost effective HVAC system for my home. He was very patient setting up and syncing my ‘smart’ thermostat for me. I couldn’t have asked for better service!

    5

    Head's Heating and Air is a great organization. They installed my heating and air unit when my home was built and have been very professional and easy to work with ever since. I had an issue just today with my air conditioner because on neglected to keep my drain clean. I got home and had no air so I called the office in Theodore and the dispatcher had Joe, the technician call me and we worked it out over the phone without him having to make a trip over here to fix what was pretty much a simple problem. How many companies would do that for you? Joe was incredibly helpful, understanding and patientin taking the necessary steps to get my hair going again. Very good guy and an asset to his company! Thanks Heads and Joe!

    5

    We are grateful for the excellent service we've received from Heads. John M and Kyler D have been fantastic in caring for our AC units since their installation. Their professionalism, attention to detail, and friendly approach have made us feel like a part of their family.

    It's comforting to know we can rely on them for all our HVAC needs.

    5

    Words can't do justice for the marvelous job that was done when we received our new Carrier. Joe came so quickly the day before Christmas Eve and diagnosed our old Carrier that was well over 20 years. He explained what was wrong with the old unit and proceeded to fill us in on all the advantages of a new unit . He explained pricing, warranties, and special advantages to a new unit Financing was well explained and it gave us so many options to choose from. We selected what fit our situation and signed the appropriate papers. All digitally!
    Wonderful!Then, we were given window units to carry us through Christmas Eve and installation time. Boy ,was that a welcome cooling idea.
    Dec.26 was the best day. We had John and his guys to come and install the exterior and indoor units. John was knowledgeable and stuck with the job until finished. He helped get the inside drain pipe properly fixed so I will be able to pour my white vinegar and hot water every 30 days. The original one was placed touching the pipe above so that no one could have tended to the unit. John cut and extended it. He knew exactly what to do..and did so within a few minutes..
    These two guys, Joe and John were so professional and mannerly and just plain excellent at promoting the product, explanation of use, squaring away paperwork involved in purchase, and dealing with consumers . It was a pleasant experience. We could ask questions and they patiently answered all of them . God bless these two gentlemen and Heads...they know their stuff! Mr.and Mrs. Gandy 12/29/25

    5

    Currently, I am under Warranty with the Heating/ Cooling system that was offered with our "Adams", Home. The office services with Melissa, Meagan, Jenny, and, Tammy have been great when scheduling preventative maintenance services in both the Winter and Spring to uphold the WarrantiesTerms and Conditions. The preventative maintenance fees are reasonably priced. Technical services received by Deveaos are repeatedly good when keeping our unit functioning in the most grueling weather conditions. We are happy with the Company and the Services we receive.