HVAC reviews in Trussville, Alabama
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Brandon was absolutely amazing! His prompt arrival matched with his customer service made the house call extraordinary. For all your HVAC needs, look no further than Full Force Heating & Cooling.
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Brandon is absolutely amazing. He made time to come to my home after normal business hours. Showed my husband and I what needed to be fixed. Gave instructions should it happen again and returned the next day to check on everything. All of this plus text updates on arrival time. Customer service like I have never seen. Highly recommend!
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I was told, by another company, that I needed a whole new furnace. The tech came out to do regular A/C maintenance and called "his boss" who came and gave me that bad news and a quote of $14,000. I called around for a second opinion. Praise God, Brandon with Full Force, came and was very prompt, honest and friendly and told me they used a bait and switch tactic. Said everything looks good. Saved me a ton of money. If ever something should really go wrong, I will call him. He is great!
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The owner is one of the best straight forward people I’ve meet. Honest and fair in this business, the work is professional and done in a timely manner.
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Brandon at Full Force is very professional and trust worthy. We had a very bad experience with a install of a new unit with a small local HVAC company that needed repairs within one year. Brandon came out resolved the issues going over and beyond without bashing the other company after hearing our story. We ended up needing another old unit replaced and went with Brandon after the great service on our first series of calls. Brandon had very competitive pricing and takes pride in his work. He is also very knowledgeable in diagnosing and trouble shooting issues. We have been taken to the cleaners with other HVAC companies and very thankful we found Brandon with Full Force. I know enough about HVAC systems to know when someone is giving us the run around as Brandon was very thorough in explaining our issues with different options and resolutions. I also ended up over paying Brandon and he caught it while doing our invoice. Brandon called explained what he found and personally delivered the difference of the overpayment. Brandon also has reached out to follow up on how the units are running after any work has been completed. I can’t say enough of Brandon’s workmanship, professionalism and ethics. We would highly recommend Brandon and Full Force to all of our family and friends.
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Highly recommend! Brandon was there when he said he would be. Once he had the part, the repairs were completed quickly! He even checked with me later to make sure the AC unit was still running properly and to see if I was having any issues other issues. Hopefully I will not need his services again but if I do I know who I’m calling!
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Superb job! Brandon looked at our 25 year old AC unit and said we can still get a few years out of it with a little added freon each spring. Can’t tell you how many HVAC companies would have pushed for a full replacement. Thanks Brandon! Great HONEST work.
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Great experience! Responsive when I reached out. Friendly and professional throughout the experience. Kept in touch about a timeline to be able to come out. Even able to make it out the same day. Got us back up and running quickly. Pricing was more than fair!
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Brandon at Full Force makes sure his customers are taken care of! He provides quick, quality service. We will never use another HVAC company!!
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Brandon was so responsive, diagnosed our problem quickly and correctly. It took a few days to get the part (luckily we were out of town), but Brandon delivered and installed the part on time and it works beautifully. Finally cooling down during this terrible hot spell. Not only did we recieve excellent service, the cost was very reasonable! Thank you Brandon and helper Austin for doing a wonderful job!❤️❤️❤️
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Full Force Heating & Cooling did an amazing job with fixing my air. They were responsive and worked in a very timely matter. Brandon was very professional and friendly. He knew what he was doing and got the job done. The price was very reasonable. I will definitely go with them if I need any more ac services in the future!!
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We had to replace our 19 year old gas furnace which is located in the attic of our home. Brandon was the perfect choice for this job. Very respectful and thorough with his answers. He took an unpleasant situation and quickly resolved the matter. He is extremely grateful for his customers and is very dedicated and helpful. I will be using Full Force again for the foreseeable future. Would give them 6 stars if I could!
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IF YOU LIVE TRUSSVILLE, OR BIRMINGHAM METRO AREA, DON'T THINK TWICE. Absolutely blown away by the service from Full Force Heating and Cooling LLC. Brandon is everything you hope for when you need help—honest, straightforward, hard-working, professional, and truly cares about doing the job right. I called four other companies before finding him, and I wish I had called him first. From start to finish, he made the entire process smooth and stress-free. You can tell he takes pride in his work and stands by it. The quality, the transparency, the kindness—it’s all there. Hands down, the best experience I’ve ever had with any HVAC company. If you need someone you can trust, call Brandon. You’ll be glad you did.
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Brandon was great to work with and very professional. He installed a new unit for me at a reasonable price. I would definitely recommend him for your heating/cooling needs.
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Brandon at full force was extremely professional and very friendly an courtesy this the second time I used him an his work is excellent.
And his rates are very very reasonable especially now a days when things are very costly.
I would highly recommend his company. -
Brandon came out on a 100-degree Sunday, quickly diagnosed the problem, and had it fixed in no time. He took the time to explain what went wrong and showed me how to prevent it from happening again. He was prompt, professional, and personable. I really appreciate that when I call or text, it’s always Brandon who I can expect to show up - not a large company with rotating teams of technicians / salesmen to looking to upcharge me. I truly felt that he had my best interest in mind. I'm glad to have finally found my HVAC guy. Highly recommend!
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From picking up the phone call not knowing what to expect.. the service was world class. Came out within 20 minutes and helped troubleshoot to get the job done as quick and easy as possible. Was truly a pleasure.
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Brandon was Super fast even came out sooner than first scheduled! Very easy to work with and at a very affordable price.
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Brandon provided excellent service! Reached out quickly, set an appointment around my off days, then showed up a few minutes early. While fixing my problem, walked me through what he was doing and why. Price and work was fair and honest. Fixed what was broken instead of trying to sell a new unit. Would definitely recommend and use again in the future.
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I contacted Brandon at Full Force H & C because the pilot light on a vent free heater would not stay lit. I anticipated a costly thermocouple replacement or some such, but Brandon was able to fix the problem fairly quickly with no new parts required. Service was prompt and courteous to boot.
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Five stars isn’t enough for Brandon’s services. He was so super nice explained everything couldn’t ask for a better service. Just wonderful experience. I will not use anybody else but him moving forward thanks, Brandon.