Home Services reviews in Anchorage, Alaska

Last year A-1 Installed a cedar fence for us in Anchorage. The work they did was Amzaing!!! We are very pleased.

We are so pleased that this year they are putting in a new driveway, retaining walls, gardens, and front one. They are go so far as to project manage the Asphalt work with another contract for us.

We are very pleased with the workers quality and professionalism.

We look forward to having other projects (a new deck) done in teh future.

Great job guys.

Scheduled for an estimate. I raced home from work to meet them. I arrived 5 min past my appt time. I waited thinking they might have been running late. An hour later, I called and was told the landscaper had arrived on time and "waited for quite a while". I am not sure what "quite a while" means as I was only 5 min late to the house. In any event, they are clearly not interested in the business. I have gone elsewhere.

From the front desk staff, to the lady that gave me pricing info and took my order, to the gentleman that delivered the topsoil and rock, this business is super professional, friendly and a great value for your money. I will use them again and highly recommend them!

I requested 3 yards of topsoil to be delivered on a Friday and they did exactly what was requested. The topsoil was good with no trash in it. They dropped it right where I had specified and their prices were very good. I would gladly recommend them and will likely do business with them again soon.

We had used a few other top lawn companies in Anchorage for years, A1 is by far the absolute best. Not only do they give you the option to have them mow bi-weekly, which you would think wouldn't be an issue but Nordic Lawns would not allow us to have bi-weekly. Also they take the bags of grass without charging you insane amounts for it! LOVE A1! If you are unsure, go with them, they're nice and efficient and you can cancel at anytime! friendly staff always answers the phone too!

All I wanted was a one-time thatching, raking, bagging and hauling away, and hearing their radio ad that A-1 will do any chore without my having to sign up for a minimum or season-long service, I called. Three guys came out and did a fantastic job cleaning up my lawns for a very fair price, so now they are ready for grandchildren to mow for the rest of the summer. Will keep A-1 in my book, and highly recommend them.

A1 lawn and landscaping provide great customer service with quality top soil. This is the first time, I called them for help and they have provided me amazing services. The staff is very knowledgeable, personable and professional. I am happy with their way of helping Alaska residents.

I recently used A1-Lawn & Landscape for the purchase of TopSoil. Their lot attendant "Elena" turned out to not only administer the entry/exit but also be a skilled skid steer operator. She dumped a load of quality topsoil in a single operation and then topped it off with some from a second bucket. I was then faced with the short journey home and the big unload alone, with no skid steer operator to help. Overall great quality soil and loading, but saving money and doing it myself probably wasn't a great idea. I would certainly use them again but likely go for the delivered service.

A1 has done several projects for me, for several years and I've received exceptional service. Melody the office manager is fantastic to work with, she is extremely knowledgeable about all projects. All the office staff and every employee I've had the pleasure of dealing with have gone out of there way to explain and complete the projects to my full satisfaction.
A1 is the only lawn & landscape business I will use and recommend.

This is the worst landscaping company in Anchorage and the most corrupt company I've ever dealt with. They constructed my patio using a different material than I'd selected. When I came home and found the finished job completed with the wrong material they justified it by saying the material I'd selected was not in stock when they went to purchase it. They should have contacted me rather than choosing a different material. I dug up the patio, purchased and installed the correct material myself (it was back in stock a week later), returned their materials and paid for half the job. They turned me into a collection agency for non-payment and we are in dispute. The owner Brett is dishonest and unethical. I would avoid A-1 Lawn & Landscaping at all cost!

We have worked with A-1 Lawn & Landscaping for many years and their attention to detail, customer service, etc. has been stellar. The prices are more than fair and they stand behind all the work they perform. One of the best companies (if not the best) I have worked with in the property management industry!!!

The only guys I trust. Great lawn and snow removal. Brett knows how to take care of his customers. I trust A-1.

A 1 Landscaping quote came in around $4,000 less than another competitor but the job and service I don't think were compromised. They said the job would take two days but ended up taking three. Which was good because they didn't rush it. They were on time and worked really hard through out the day. They even dug out around my trees by hand with shovels not to damage the trees. They cleared a lot of top roots for me above and beyond what I would of expected. The only thing I can say came up a little short was they bent my water shut off valve which can happen and my driveway is no longer black it's brown ha ha. Had a lot of Bobcat activity on it. Highly recommend A1 for your landscaping needs.

Service is OUTSTANDING. Top soil, not so much.
Stopped in to get quotes on 2 yards of topsoil. Price was good. And they could deliver that afternoon. They showed on-time and dumped the soil exactly where I wanted it. AWESOME!
However, the problem showed up when I was spreading the topsoil. I understand that a certain amount of rocks will be involved. But, I raked over 10 gallons of lawnmower busting rocks out of 2 C.Y. of material. Seems excessive amount of larger rocks/pebbles for only 2 yards of topsoil.
Overall, the service is outstanding, but the product is a little weak. Hence the 3 star rating.

We had two truckloads of fill dropped at our house. When the driver showed up we found out that the wrong type of fill had been sent. The driver quickly drove the truck back, got our correct order and delivered it quickly. We appreciated the attention to our order and helpfulness of the driver and company.
We will be touching base again in the Spring, for the final pieces of our landscaping needs!
Thank you!

A-1 Landscaping has done several jobs over the past few years at my residence. Not once have they failed to meet or exceed my expectations. Today has been no exception. Sam provided a crew of two for what I thought would be a 1/2 day job or more to remove some plants, lay some landscape fabric and spread some gravel to resolve some maintenance issues I have endured in the front yard for several years. The entire job only required about 3 to 3-1/2 hours. looks excellent and cleanup after the job even exceeded my expectations. I would highly recommend this company for any small or large residential work.

My company contracts topsoil though A-1. Nothing but great people and amazing service. Big shout out to Dee at the topsoil pit for being awesome!

I got two quotes for a backyard landscaping project last fall. With Kelly landscaping and A1 coming in at the same price, I decided to give the “little guys” my business (I hadn’t heard of A1 at the time and figured they were smaller or less known), for no reason other than that I wanted to support the small business and I liked Ted when he met me for the estimate.

Well upon further reflection and experience, there’s usually a reason some businesses stay smaller. From reading other reviews it seems that A1 CAN do an outstanding job, but from my experience I wouldn’t count on it. From lack of communications between staff members to rudeness from the office, to doing work that was not requested, to subpar standards-I would recommend another company or being ready to manage the project yourself as a general contractor and be there every minute to insure
the work is what you thought you were getting.
They just can’t keep it all together on a regular basis.

Their staff is obviously quite adept at deflecting and denying any mistakes, from the office all the way up to supervisors. When I would bring up an issue their very first response would be defensively blaming the customer with out an ounce of listening as a company that cares about their work does, as opposed to just wanting the payout. Never once did anyone even hint at an apology for multiple mistakes (missed appointments, no communications on work order changes, work done that wasn’t ordered) and instead I was called twice by the office to pay the bill when I had ready spoken with an office person telling them that I had not received any work order changes reflecting the new price. I emailed or called the supervisor or office when I was scheduled to work out of town telling them to call my husband about the bill, and gave his number, but they never did.

When I asked Ted why there was no communication, he acted as if he’d never received these communications (not surprising if the office had to tell him). He then went on to try to “laugh it off” by saying that “well I didn’t know what your status was-you never know these days whether folks are married or not” as of that matters..that said Ted is the only person who seems to know what’s going on. He allowed that some work was done that was never requested, and took $300 off a tree purchase, which was good, but never once from anyone in the company did I sense that the customer may be right.

My estimation of A1 is that you may have a nice experience, or you may feel like you dealt with BS artists the whole time like I did.
Your company would do well to actually listen to customers when they have a complaint instead of blame them, and a heartfelt apology and humility goes a long way to good will.

Next time I’ll go with the big boys.

This is the place to go for high quality topsoil. Exceptional product for raised garden beds. The staff is very friendly, efficient and will load your vehicle; you’ll be in and out in a couple of minutes. I had a very small garden project and a small vehicle, and they went above and beyond to meet the needs of my project with the best rates in town. And maybe I’ve been sheltering in place for too long, but it doesn’t hurt that their staff is very handsome. Thank you!

The following review is my personal experience with A1 and my own opinion only. Sadly, I did not do my due diligence on this company. It came to light from several people and digging further into reviews, after my experience with A1, that I was treated like many other customers were...horribly. I give a one star because I can't give 0 stars, which they should receive but I did want to acknowledge that the front desk ladies were the only nice people in the bunch, both in person and on the phone, worthy of at least a one star. My experience with the main employee, Ted, and the owner, Brett, was, how can I say without being a whiny women, tragic at best. They both tried to intimidate and bully me when I questioned the inadequate job their company did. I filed a complaint about their improper grading of my property with the Better Business Bureau (BBB) when I could get no assistance from A1 to correct their mistakes. I suggest if you're reading this review you also read the review at the BBB website. Long story short, A1 did not adequately complete the work I paid for, the owner screamed and yelled at me when I called him on it, employee Ted conveniently forgot we spoke and in my opinion, had I been a man they would have treated me with much more respect. I would not recommend A1 or any other company affiliated with the owner or their employees. Read the reviews at as many sites as you can about this company, its owners and employees before selecting this business.

Update 11/20/19:
This company is spewing lies and untruths. Please we aware if you are looking for landscapers. I most certainly never said I would NOT contact the Municipality. I DID contact the Muni as soon as I hung up with Brett, as I said I would. Their inspector came and inspected our property the next day, free of charge, and told us that this company improperly graded our property. Obviously we are not landscapers and don't know what needs to be done to prevent future flooding thus we hired a company who said they do. I walked the property with employee Ted and he assured me that they would be able to fix the flooding problem and no work needed to be done in the easement area which was the plan. It didn't work that way because the grading was done incorrectly. Brett was too busy yelling and screaming at me to listen to me. I am certainly not shy and don't need a MAN to call anyone for me. I feel this is how they get you and get away with horrible work because the typical person doesn't get how grading works or how it should be done, thus they get away with doing a terrible job and you have no recourse other than to do reviews. End of story! This company is also saying that I personally did not have a contract with them, technically the contract has my daughters name, but they let me sign the contract, they met with me personally on numerous occasions because my daughter was out of the country (which they were aware of), and they took my $5200 in the form of two checks from MY account. But suddenly I am not a client. NO matter, WE WILL file another complaint with the BBB if need be. We will not let this company continue to spew untruths and not be held accountable for their inadequate work. Yes, I have taken all of this to social media as I said I would and will continue to do so. Word of mouth is also a great tool!

Don’t come here to get topsoil unless you have a trailer. I arrived with a truck and just wanted enough dirt to fill my bed. I had to pay $65 for 2 yards. My father had been here previously with a trailer, and he was only charged $13 per yard, which is a good price. Unfortunately, it seems the management of this business has arbitrarily determined that filling a truck bed should cost the same no matter how much soil you come away with. Absolute ridiculous policy.

To the management - I’m willing to change my review to a much better rating if you would act in good faith and refund my credit card $39 to equal what I would have paid if I had shown up with a trailer.