HVAC reviews in Anchorage, Alaska
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ernie bennett
Honest, courteous and professional. Jay is not in the market to up sale on services you don't need. He took the time to educate me as a homeowner so I can better DIY care for my home. I now have a greater understanding of what I can do myself and when I need to call for a professional. I 10/10 will be using them again for my future vent and duct needs.
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Janet Jacob
Vent Doctors came out to clean my dryer vent. Very responsive business, prompt service and excellent communication. The technician was excellent… Courteous, professional and the performance of my dryer improved dramatically. Highly recommend this business
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Roy Borges
There is a reason why Jay is booked out 2 months. The service and professionalism he provides is absolutely the best in Anchorage. His knowledge and work ethic is second to none and his prices are beyond fair. Thank you Jay and I look forward to working with you again next time!
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Melody Llaneza
Really good service and helpful during my visit for my dryer vent. I had my service done in November 2023 and I have been waiting for an invoice from them. I am a little disappointed that I was given an invoice on December 26, 2023 and to have it due in 10 days then I received a reminder on January 2, 2024 that I haven’t paid my invoice.
I would recommend them to anyone but I can’t deal with a company that gives you 10 days especially after the holidays when life is busy to have it paid then a reminder. I paid it right when I got the reminder but I was planning on waiting until I got paid on the 4th. Personally, I think it’s quite rude and I don’t think I would use them again because of that.
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Terrin Korman
Jay and his team are amazing! I can't express how appreciative I am for their problem solving and honesty! The maintenance worker, Tom was very knowledgeable and personable. I will definitely use them for my other properties and personal home. Thank you again for everything!
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Justin Rey Carino
Vent doctors did an AMAZING job. Needed some help figuring out what was wrong with our dryer and vent doctors got to the root of the issue within minutes! Jay was very thorough with his inspection and explained the problem to me in detail. Professional, friendly, and quick service. Highly recommend this service for your dryer & vent needs. Thank you Jay!
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Sharif Taleb
Jay and his team are first class. Super knowledgeable and friendly. Jay provided advice to make the house more efficient and pointed out some important maintenance items related to his services that I was not aware about and that will prevent issues down the line and help make the environment inside the house much better
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Kelsey Apt
I recently worked with Jay and his team on a large condo complex project. Not only were the dryer vents efficiently cleaned inside-out, they were able to quickly identify and address all the repairs that were discovered during the project. I received feedback from multiple owners & tenants commending their professionalism and expertise. Jay is also extremely prompt- the thoroughness and proficiency is much appreciated in this profession.
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Mariecris Gowin
I did my fair share of research before choosing the Vent Doctors to service our home, I wanted the best. With multiple allergies affecting our family, I knew a thorough vent cleaning was necessary in our journey back to health. The previous owners of our home owned multiple pets, in which dog dander was recently confirmed as a leading high allergen affecting our family. Overall, we needed a thorough, meticulous clean of our vents to improve our quality of life.
Vent doctors truly delivered with exceptional care and professional service. Jay has a passion for what he does and it truly shows in his work. He possibly saved us from a future fire regarding our dryer vents. He gave us useful tips in properly placing air filters, he found a vent previously covered, and numerous other things that improve the safety and health of our home.
Walking in the house after the job was done, I could tell there was a dramatic improvement in air quality. I woke up for the first time this morning without a stuffed nose and watery eyes. When the hvac kicks on, I’m no longer sneezing and able to breathe easily. My father is also no longer sneezing and able to sleep easily though the night.
I cannot say enough great things about the Vent Doctors, except that I’m truly grateful.
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Andy Bernart
Outstanding customer service. Responsive. Knowledgeable. Experienced. Jay and his team do fantastic work! I was both blown away and horrified by what came out of my vents. Money absolutely well spent.
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Cecelia DeKorne
Vent Doctors of Alaska has my highest recommendation - seriously the best! They were easy to schedule with, prompt and efficient, very friendly, professional, and respectful.
The team took the time to explain what they were doing, recommend a different type of furnace filter that would work better, and did a thorough and effective job. They also took a personal interest in my family and were genuinely interested in doing the best job possible.
A+++ service. We look forward to using Vent Doctors of Alaska again. Thank you!!
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Jayne Brooks
This is a wonderful family-owned business! Jay came over and gave me a reasonable estimate on cleaning my forced-air system and explained the process. Then he returned and did the most amazing job ever! He was incredibly thorough and conscientious, even replacing some dryer vent tape that needed it. My ducts were extremely dirty and even though the job took longer than anticipated, he spent the time to make sure everything was thoroughly cleaned. He also gave me some tips to make my household environment more allergen-free for my family. This was money well spent and I wish I had done it years earlier!
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Meghan Holtan
The Vent Doctor came to clean our dryer vents and check out forced air system. In the end, we didn't need any service because of the way the lines are configured, so there was no charge. We appreciate Jay's honesty and time. He's also great a communicating by text, which is convenient. Thanks!
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Eli Bellamy-Sullivan
Wow! Thank you Vent Dr for giving me confidence again as a consumer. Super impressed from the very beginning. Extremely convenient that I was able to get rates and book a time all via text. Team of 3 that showed up on time was very polite and professional. They did an initial walk through and asked if I had any specific concerns that needed to be addressed. Thy even vacuumed up the whole area sound my heater was the garage too! Looking forward to being a lifelong customer
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Jay McEuen
Jay and team at Vent Doctors did an exceptional job in cleaning out our chimney. I have nothing but good things to say when it comes to their service. They're very professional and personable and make sure that the job is done correctly. The owner Jay even came by on his own time to make sure everything was done properly since we were having some issues with our vent. He gave us some really useful information as well on things we could do. Hes a local guy that cares about his product and wants to ensure the best experience for his fellow Alaskans. If you ever need any repairs or cleaning done on your dryer vent or chimneys, Vent Doctors is the way to go.
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John Schwartz
These guys are awesome! They are very professional and knowledgeable and have always taken care of my house. Often overlooked but so important to the health of the house. Definitely give Jay a call! Thanks guys!
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Christie DeMolina
Jay and his assistant arrived at my house, listened to my concerns, answered my questions and then spent the next couple hours finding and addressing issues with the vents and dryer hoses. They fixed all the items I was concerned about and found others I didn't even know existed. They were knowledgeable, thorough and professional while completing each task on my list. They were careful and respectful of my house and furnishings throughout the process. I have used this company before, I will use them again and highly recommend them and the services they provide.
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Glen L
Jay and his assistant Ramon where prompt, knowledgeable, courteous, and personable. Like other reviewers Jay shared his knowledge of how to improve air quality within the home. We sought out their services for air duct cleaning and received a lot more in return. Jay made good recommendations and worked in a timely manner. He also recommended a service to clean in and around the washer and dryer. The process takes about 4 hours and is loud. If there are small children around it would be best to schedule this service around activities. We will definitely recommend their services.
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Peggy Robinson
Vent Doctors came out today for preventive maintenance for heater vents and dryer vents. They thoroughly scooped out the job and in the end decided I really did not need it because everything looked good. WOW how wonderful for a company to forgo money to tell you the truth. They drove out from Anchorage to Wasilla and did not charge me for anything even the trip charge. Jay went the extra mile and checked out furnace, fireplace, washer, dryer, refrigerator and freezer. He gave me ideas on preventive maintenance and gave me names of companies in my area that might help. He help me tremendously! I can recommend this company as ethical and core values are to help people.
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Ellen Murphy-Welk
All three in the crew were very personable, professional, knowledgeable and thorough. In addition, Jay went out of his way to suggest things I could do to improve the performance of my hot water heater, as well as additional measures for cleaning my dryer, to mitigate fire danger. I will definitely use this company again for future duct cleaning needs.