Reviews of local pros in Avondale, Arizona

4.7 based on 1486 reviews Back to the listing
    5

    Arizona AC & Heating is absolutely the very best AC repair service I have ever dealt with Robert is professional and just so knowledgeable and honest. There is no up-sell with him. He came did the diagnostics on my AC unit made the repairs at a very reasonable fee. I will never use any of the big AC/Heating companies again. Here is a photo of a wire that a big company repairman left unplugged while servicing my AC unit. Thank you Robert

    5

    After a thorough A/C check-up, I'm confident my system is in top shape. The technician was prompt, arriving in just over 30 minutes, and explained everything clearly. Highly recommend!

    5

    Good communication, responded quickly to diagnose problem
    Friendly and professional

    5

    The guys did a great job. Thorough. Very considerate technicians. Cleaned up after they were done. Would highly recommend them for your HVAC needs

    5

    They were quick, professional, got my a/c up running fast and made the process very easy...Will use them again in the future if needed and do recommend their service...

    5

    Andy was very thorough. We did have to use two of my filters but we needed ones that fit.

    5

    Andy was great, was thorough in investigating the problem was overall a nice and knowledgeable gentleman. Thanks a ton!

    5

    The technician, Andy, is respectful and professional. The customer service representative, Romeo, is also respectful and professional. I am pleased with the service.

    2

    A once excellent company, sadly joining the poor business practices of countless others.
    We have used this company multiple times for all of our previous heating and AC needs. The owner, Dave, has always been professional, transparent and honest in his assessments and service performed.
    This past week, one of our AC units started making a squealing noise and the fan stopped spinning. We assumed that the fan went out, as the unit was still producing some amount of cold air. A technician came out the next morning and confirmed that the fan motor needed to be replaced. When I asked for a cost estimate, he advised that he didn’t know and the owner would call us. I requested that we get an estimate before performing the work. We never got a call and later that day another technician showed up and performed the work. When it was completed, he presented a written bill for “1 OEM A/C fan motor” totaling $945. When my wife was surprised at the total and inquired why it was so high, the technician offered “that’s how much it costs”. When requesting a breakdown of the total, he advised that they will provide one after he gets back to the office. Given the work was already performed, my wife felt obligated to pay the total.
    I looked up the serial number for the replaced motor and researched equivalent OEM replacement parts, to find the average price being $80-$180.
    I called the office and spoke with Dave, advising that I would like a detailed breakdown of how a $150 part and an hours worth of work totaled $1000. He said he would call me in the morning. I did not receive a call, but instead a snarky email, with a breakdown and referencing the “cost of doing business”, as well as an apology for his technicians(s) not providing any estimates as “probably having something else on their minds”.
    I sent a reply, thanking him for his breakdown, but advising that we never received an estimate and being a 14 year old unit that we previously stated we will be replacing in the winter, would have never had the service performed if they had been upfront about the pricing.
    I requested that he still give a call, and he replied that I could try calling, but he is very busy and probably wouldn’t be able to pickup. I responded with a request that, due to the lack of transparency and professionalism on his representatives part, the bill be prorated to a more reasonable price. We did not receive a reply.
    Apparently, repeat business and referrals are not of importance to a company that previously prided itself on quality and professionalism.

    1

    Gave my parents a $3000 repair quote(not install), person didn't even look at it, I bought a capacitor for $50 and replaced it for them for free, it's been a few weeks and my parents AC still works. They charged $75 for 'labor'.

    5

    The two guys were absolutely professional, knowledgeable and courteous to my. They efficiently finished the job and courteously explained what needs to be done. Because of them I am switching to AC Medics for my home

    5

    Romeo was very helpful in getting appointments scheduled.
    Andy was courteous and provided professional service at the appointment.

    3

    My husband was confused by the very high quote on any future concerns if a technician has to come out after the maintenance checkup. Quote seemed extremely high at $200!
    Plus the technician wanted to give my husband an estimate on a new AC unit due to its age, although the AC is working fine.

    5

    The representatives with AC Medics and technicians were awesome from the beginning of the job till the end I couldn’t be happier Great Thanks to Omar and Andy

    5

    I had lost faith in this company until Andy Munoz came today. He was knowledgeable strived to do the great job he did. He did great work & hope to see him again if I need A/C done

    5

    Andy did a great job diagnosing and repairing a problem with the capacitor on our AC. He was very thorough, professional, and knowledgeable. I would recommend this company, especially if all of their techs are as professional as Andy. 👍

    4

    I only gave 4 stars due to I only had the annual checkup done. Tech was on time and explained everything he did to my satisfaction. I would not hesitate to use them again if the need arises.

    5

    As one of the first customers of PebbleCreek AC & Heating, I was a little nervous about starting over with a new company.
    However, AC Medics provided excellent service from easy, prompt scheduling to a professional, knowledgeable technician. They honored my 2024 service agreement & I couldn’t have been more pleased with the service for my first appointment

    5

    AC medics quickly responded to helping me with my situation, a burned up AC motor In 110° weather. They had the part on hand and were able to immediately replace it. Very friendly and professional staff. No hidden surprises. I feel very fortunate to have found them.

    5

    Gabriel with AC Medics worked on my 5 ton AC unit this morning in Maricopa. We have had issues with other HVAC contractors in the area, but not with AC Medics. They were responsive, professional and repaired the problem I had at a reasonable price. We're very happy with the way they handled this repair call. Thank you to all involved!

    3

    I do not trust AC Medics. I was told I needed a hard start kit to the tune of $493 installed. I googled what the kit does and the overall consensus was that it is really not needed. Additionally, the part on Amazon is typically less than $30. I appreciate them changing my filters for free, but I think it’s just an excuse for them to get in the door to try and sell me something I really don’t need or at an exorbitant price.