House Cleaning reviews in Gilbert, Arizona

4.8 based on 1255 reviews Back to the listing
    5

    My best carpet cleaning experience has always been worth Sears Carpet Cleaning. Daniel D was the tech today. He did a wonderful job and thoroughly pre-treated my carpet. He did his best to remove the stains although some have been there for years and were impossible to remove. He was thorough, respectful, and efficient! Highly recommend him and Sears Carpet Cleaning services!

    5

    Well, I have family coming in town with a new baby. My husband and I both work full time and I no longer have a cleaning crew in monthly. In AZ the dust and more dust can build up on your floors, furniture, windows etc. I can take care of the windows and furniture, but the carpet and tile was more than my old back can take. So, I called Sears Home services for carpet cleaning and found out they also do tiles, vents, and furniture. The price was good, so I set up to have my carpets enzyme treated, cleaned and fragranced. The tech that arrived at my house is Giovanni. What a very nice young man. He promised I would be satisfied with the work he would do. He said that anything I was not satisfied with could be called in within 30 days and he would come back out to reclean what I did not think was clean enough, but he was sure I would be happy with the results. WOW!! he was only hear about 2 hours, probably not even that long. He explained it was a 2 step process and should not take too long. I had 3 rooms and 2 halls cleaned. When he finished I was more than just happy with the results. I can't believe the difference of before and after. I have never been this happy with a carpet cleaning service. NEVER. When I set up my tile cleaning 2 days later, I requested Giovanni return, and this time his teammate, Mike came with him. The 2 of them had my floors cleaned and dried within 1 hour. I honestly think they look better than when first installed! They were polite, they moved a few tables for me so I did not have to struggle to move them, since my husband was at work. They cleaned up after themselves and made sure things were as before they arrived but with very clean floors. Thank you Giovanni and Mike. I recommend this team of guys for every floor cleaning you may need. Thanks again Giovanni and Mike. I highly recommend Sears Carpet Cleaning and Air Duct Cleaning. (That is the next thing on my cleaning list.)

    5

    I was called, text and emailed all 1/2 hour before arrival. Joseph arrived at scheduled time, he explained what needed to be done because my dog had made the worst mess ever. I had 3 bedrooms done. He showed me each area after done, was courteous, knowledgeable and got the carpets cleaned and beautiful faster then I thought.
    I would definitely recommend Sears for your carpet cleaning needs.

    5

    Awesome experience with Sears Carpet Cleaning Service. The technician called and sent a picture via text introducing himself, arrived on time and was very professional to my husband and myself.
    One bedroom had set stains and he took extra care to get it cleaned - looks brand new!
    Love this service and will definitely use again!

    5

    From the start on the phone with MARY , who was very nice, and the call before Paul & Carlos we’re on their way & the price of the service& both the professionalism & friendliness of Paul & Carlos. They were within their window time & I will be calling them when I’m ready to get all my ducts & vents done. This time they did my dryer vent. They were in & out in about a half hour. Great company , great service. No contractors. These guys are veterans on the job & they know what they are doing. Thank you.

    5

    Anthony and Jacob were our cleaning team and they did an excellent job. They explained everything included in the service ahead of time. I was also able to add an area rug to the service at the time of cleaning and they were able to adjust the invoice on the spot. They took extra precaution when a dust storm rolled-in so that our front door wouldn't fly open and let in dust. I appreciated their professionalism and demeanor and the carpet looks like new again. Great job!

    5

    Benjamin & Issac were an excellent team. They provided good communication before & during the cleaning process & I believe their work quality was above what I expected for this service. They were very respectful to us & each other throughout our time together. Benjamin & Issac are exceptional employees. They should be proud of the work they perform & the image they provide for the company. Keep up the great work! Thanks for a good experience.

    5

    Anthony was excellent at cleaning carpets and very pleasant! I have had other cleaners who did a quick job and ran out. Anthony worked hard to remove pet stains and odors and made sure the job was done well. He loves to talk too and is very fun. I recommend him highly and I will use this company again!

    5

    We were very pleased with the Sear’s Carpet Cleaning Service. We checked several of the larger cleaning companies and they were more than double the price! Sears was timely in setting up the appointment, called ahead and showed up on time. Work was done professionally and within the estimated time. I would definitely use them again!

    5

    Best carpet cleaning experience I’ve ever had. Joseph Ruiz was professional and super efficient. He listened to our specific needs in our home, and made really good suggestions. I was very impressed and happy with the results.

    3

    Mr Turner is a very hard working and determined carpet cleaner. He did an excellent job on our carpets. Both my wife and I were very disappointed to have him double the price estimate once he arrived at our home.
    We had removed many furniture pieces and expected to pay the coupon price, as the gal who answered our initial request had told us.She said Sears only does estimates over the phone and did not tell us our price would be re-negotiated once their worker arrived. We now consider your coupon ad as a fraud offer of advertisement. It should be stated on your coupon if a customer's carpet needs extra treatment at extra cost. We never expected to pay double the coupon price to get our carpets cleaned.

    5

    It was the first time, I used Sears for cleaning my carpets, their technicians, Jacob and Seth had a very good attitude. They answered to all my questions and explained the process of carpet cleaning very well. They move my furniture and cleaned all the corners by my request. After they left I noticed that they put some pads under my furniture to protect the carpets. Now my carpets are clean and Jacob and Seth did a great job. I am going to recommend them to my daughter also. Thank you Sears .

    5

    Paul and Ben came to my home on Friday 8/19/16. They were Professional and more than helpful.

    They explained the entire process to me and gave me some great recommendations.

    I have a dog and they were concerned with her safety as well as mine.

    After the job was completed they did a review of what had been done and made sure that all of my questions were answered.

    I highly recommend Sears and these 2 technician's and will using them in the future.

    Lorna F

    4

    Sears Carpet cleaning review: The person who scheduled the visit was professional but told me she would call to let me know the cleaning crew was on their way (this was going to be a call because I explained we were on a landline)... this didn't happen.

    The team was one man who was clean, polite and professional. He did a very good job - even got areas cleaned that I didn't think could be!

    My only complaint would be that I chose Sears because they advertise that the process they use dries quicker than average because of superior suction power and water / dirt removal. When I asked when I could move my furniture back into the rooms that had been cleaned, I was told 24 hours was recommended. Image my surprise! Had I known this in advance, I would not have done the whole house at once.

    On the plus side, the young man did give me some foam pads I could use if I decided to move things back sooner.

    I will use Sears again, but I will plan this out very differently.

    5

    I scheduled carpet cleaning on line with Sears Carpet Cleaning. The process was simple and quick. I got a friendly, professional call back to confirm the service requested and date. Anthony M. was the tech who cleaned my carpets. He was punctual, friendly, courteous, professional, hard working and did a great job!
    I would recommend and use this service again.

    5

    I had a wonderful experience using Sears carpet cleaning. My carpets have not been this and No smells left behind from pets. I was able to schedule same day I called. I want to say a big Thank You to Joseph for taking the time to explain the process of a professional job versus my home carpet cleaner. Joseph was very polite and will ask for his services next time we need our carpet cleaned.

    5

    Daniel the tech who cleaned our carpets was very knowledgeable and did a great job! We had some extra challenges, but he was able to take care of the issues. Very satisfied with the outcome. Will definitely use this service again and highly recommend!

    5

    I'm very pleased with the air duct cleaning service offered by Sears. I requested an appointment online. The appointment was promptly confirmed. Carlos and Robert called the morning of my appointment to let me know when they were on their way. They were professional and thorough.

    Since having the ducts cleaned, our allergies have improved and our air handler is working better than ever. I would definitely recommend this service.

    5

    This Sears Carpet Cleaner was professional, courteous and thorough while cleaning 6 rooms in our home. He wore protective foot wear during his cleaning and was very focused on getting our carpets as clean as possible. We appreciated his work so much that he was informed we will always ask that he provide our service when needed next. We will tell family and friends about Sears excellent cleaning service and will ask that they specifically request the services of this gentleman. Our carpets now look brand new. We are very satisfied customers!

    5

    These two team members, Bruno and Isaac, worked very well together and gave exceptional service and a very nice, thorough cleaning of my carpet, as well as tile & grout. They worked quickly and efficiently. I will definitely have Sears back again for future cleaning services. Good job!

    5

    I was extremely pleased with the entire service team with Sear's carpet cleaning and am sold on being a loyal customer. I was pleasantly surprised when I was able to get a last minute appointment in for the very next day, which happened to be a Saturday. Then again, I was pleasantly surprised when I received a text to advise who would be coming to the house for the appointment with a picture - as now a days, you really need to be aware and careful of who you let in the door. Daniel was very professional and my carpet looks fantastic and it was done in a timely fashion and I seriously don't think my carpet has ever looked this good in years. I will definitely be using no one but Sears in the future!