Plumbing reviews in Gilbert, Arizona

Angel was terrific. Arrived during a holiday at night around 10pm to help us through a backyard bib that had broken and was spewing water. He got us quickly into a position to take the leak so we could be home without the water turned off, and then returned EARLY on his shift the next day with parts.

He was able to address an issue with the source pipe that might have required punching a hole in our wall, which is a lifesaver and timesaver!

Personable throughout and did not mind my hanging around to see what was happening and talk me through what he was doing.

Was shocked to receive work the same morning I called with a bathrm sink drain. Jordan Davidson arrived & wasn't offended by my requesting him to wear booties; very friendly & courteous gentleman. Cleared the drainage problem is short period of time & cleaned up after the project was completed. Definately will call again for future problems, if required!

Very bad service! I called Mark who we used in November to help us with a blockage, he was busy, I called again Saturday, he was still busy so referred us to Andrew who called Sunday, but Andrew wanted to watch the Super Bowl. We agreed Monday would be ok, an inconvenience, but I was trying to be nice. I'd have everyone who lives downstairs use the bathrooms upstairs. I messaged him Monday to ask when he was coming out 3 times, no response except to get address. Finally a little before 5p he said he could come out. It was around 6p when he called and said he'd send me a quote, didn't fix the clog, toilets backing up, my downstairs smells, 4 DAYS we've been waiting! He didn't even unclog it until he could come back with a new pump (our pump works, we just had it replaced in November, its just not efficient enough) He could have unclogged it so at least it could have made it another few days or weeks until the pump came in. I called him upset asking if Roto Rooter kept records, and why we had to wait another day to get the problem resolved. He didn't have any answers and just said he would send me the quote. I asked him twice in text to send me the quote and his reply was that he didn't think we should do service together, because he was upset that I was upset. I am upset it took 4 days to get some one out and he didn't even solve the problem! AND he said he wanted to watch the Super Bowl, we agreed and he screwed me over!! Had I known the service was so slow, inefficient, inconsiderate and that I would have wasted 4 days, I never would have reached out to them to begin with!!

This is my first time using Roto-Rooter Plumbing, everyone knows the name.

Had to get someone out on a Saturday to replace backyard hose bibb which has been on there for 22 years so I figured lets give them a try, they stated they do not charge extra for weekends, I booked online about 2:30 pm which was very easy and within 10 minutes I received an email and text that Angel would be arriving between 3 and 5 same day.

Angel arrived between the scheduled time and let me know what we needed to do to fix, Angel was very courteous and professional. To correctly take care of the issue since I could not remove hose bibb from line, we had to cut the line and install a partial new line and hose bibb.

Angel explained everything in detail and job was done in about 2 hours.
Angel and Roto-Rooter did a fantastic job on getting this job completed. Angel is an outstanding plumber and I would highly recommend him and this company.
Angel thank you for doing a fantastic job for us!!!

On a side note Roto-Rooter please get this outstanding employee a newer vehicle he can be proud of, he deserves it. Vehicle was not to bad but it was a little run down. :)

Angel was excellent and very professional. He was communicated the issues very clearly and was able to fix our problem quickly and efficiently. I would definitely recommend him to anyone.

Angel was AWESOME! Super professional, clean cut and knowledgeable... he definitely knows his stuff! I wish I had this type of service in everything I do. Thank you Angel for making what could have been something very nerve racking into a simple and seamless process.

great service and helpful office staff. my issue was a hot water heater that caught fire. i called early in the morning and Marvin arrived before 9 am to check things out. it was an older unit in a tight closet space, but Marvin researched and found a replacement that would fit perfectly, then installed it the next day. everyone was friendly and professional. the price for the new unit and installation was very reasonable, especially since the whole job was done in less than two days. will definitely use Colton & Sons Plumbing Co. again for future plumbing work.

i definitely recommend calling this plumbing team. i hope i won’t need a plumber again soon, but if i do, they’ll be my first call. they came out to help install bathroom fixtures we bought for our new place. marvin showed up right on time and gave us a fair price. he explained that a few of our fixtures would need a bit more work, like cutting an access panel for the garden tub, and let us know what we’d need to do if we wanted those changes. he finished everything we asked for quickly and did a great job. marvin was very professional and really knows plumbing. give them a call—you’ll be happy you did.

i want to thank the plumbing team for being so quick to help when i needed it most. after a bad experience with another plumber who left my kitchen faucet running, i really needed someone reliable to come fix it fast. i called and they sent out roger the same day, even though it was already getting late. roger showed up early, knew exactly what to do, and explained everything in a way i could understand. the customer service felt real and friendly, which made a stressful situation a lot easier, especially having to pay out of pocket. overall, i'm glad i called and would recommend them to anyone needing a good plumber in arizona’s hot weather.

i was very pleased with the service i received from colton & sons plumbing co. from my first call to the office to meeting the technician derek, the whole experience was excellent. i had a leaking toilet and derek came out quickly, fixed the issue, reset the toilet, and made sure everything was cleaned up perfectly. they were friendly, on time, and the cost was very fair. i highly recommend calling them for any plumbing needs—everything was done even better than i expected.

I recently had an issue with water leaking from the shower handles in my spare bathroom. Roger and Derek from Colton & Sons Plumbing Co. came out to take a look. They were both very professional and really knew their stuff. They explained exactly what was causing the leak, walked me through the different options for fixing it, and let me know about the costs and which parts would be needed. Even though I didn't move forward with the repair right away, I appreciated how clear and honest they were. When I'm ready to get the work done, I'll definitely reach out to them again.

We had a fantastic experience with our recent plumbing project. Roger and his crew were professional, prompt, and reliable. We needed a partial repipe in our home and got several quotes, but Roger’s team stood out by actually showing up on time for the estimate, unlike some other plumbers we contacted. They also gave us a fair price that didn’t change over time. Even after we waited quite a while before moving forward, they honored their original quote and scheduled our job quickly. Communication was clear from start to finish, and we always knew what was going on. The team handled everything—from cutting concrete inside our house, to digging up and replacing the old sewer and drainage lines, to installing new pipes and pouring fresh concrete—all in just one day. We’re really impressed with the quality of their work and how smoothly the whole process went. In the future, we’ll definitely call them for all our plumbing needs, and we highly recommend them to anyone looking for a trustworthy plumber in Arizona.

If you need a plumber in Gilbert who truly knows their stuff and cares about their customers, look no further. I called them with questions about my septic system’s aerator, and Roger took the time to explain everything so clearly. He patiently walked me through how to use and maintain the system, even though I hadn’t bought any service yet. It’s rare to find a plumbing company that’s this helpful and willing to share advice just because they want to help, not just for the money. I’ve owned several homes, and I’ve never had this level of friendly, honest service from any other plumbing business. I highly recommend them!

i highly recommend this plumbing company; i've had nothing but good experiences with them, especially with derek. some people say derek can seem a bit direct, but honestly, if you just want your plumbing fixed right, he's your guy. my situation was a real headache – complicated sewer lines, roots from old trees clogging things up, and the problem had been going on for years. other plumbers either couldn’t figure it out or wanted to charge a fortune. derek came by, checked everything out, explained the issue in simple terms, and came up with a clear solution. he installed an external clean out so i wouldn’t have sewage backing up into my house anymore, and the price was way better than what other companies quoted me. he even gave me a long-term fix option that was thousands less than what anyone else offered. best part is, he came out the same day i called and got the job done fast, even though it was a tough one. if you want a fancy office or someone super chatty on the phone, maybe look somewhere else (and expect to pay a lot more). but if you want an experienced plumber in arizona who really knows what he’s doing and won’t overcharge you, call these guys. they’re honest, quick, and really know their stuff.

roger and marvin from colton & sons plumbing co. came out to my apartment in gilbert on an emergency call because of a really bad water leak. as soon as they arrived, they could see that the sheet rock was soaked and mold was starting to show since the leak had been going for a while. even though it was late, they got right to work and did a great job repairing the leak quickly and making sure everything was safe. there’s still a little sheet rock work that the apartment needs to finish, but the plumbing is all fixed now. i’m really grateful for how fast and professional they were. would definitely call again for any plumbing problem!

the plumber, marvin, called ahead with his estimated arrival time, and he showed up right when expected. marvin took his time to really check out my plumbing issue and made sure there were no leaks anywhere before he finished the job. he was polite, friendly, and acted very professional the whole time. marvin also made sure the bill was fair and didn’t charge me for travel or picking up parts. i even got a senior discount, which was a nice bonus! i'll be calling them again the next time i need a plumber.

Woke up on a Saturday morning in Gilbert to find my basement flooded because of a busted water heater. I reached out to several plumbers nearby, but most said they wouldn’t be able to help until Monday. Luckily, Marvin and Derek showed up within a few hours to check out the situation. They even gave me a hand cleaning up some of the water, which I really appreciated. Marvin and Derek explained my options, took out the broken water heater, and made sure we still had running water for the night. The next morning, Marvin and Roger returned, and by mid-morning, we had hot water again. The whole process was smooth and stress-free. The price was reasonable, there was no pressure to buy anything extra, and they were completely professional from start to finish. I’m definitely going to use them again for any plumbing needs and highly recommend their services to anyone in Gilbert.

Our old sewer line was falling apart and tree roots had busted through it, since the pipe was probably original to our home. we called colton & sons plumbing co. after a neighbor recommended them, and they definitely delivered. they gave us a fair estimate, finished the job fast, and kept us in the loop the whole time. marvin handled the repairs and made sure everything flowed right. after all this time, our new pipe is still working great. if we had to do it again, we’d just smooth out the dirt a bit more after the work, since it did settle unevenly like they said it might, but that’s a small thing. overall, the plumbing service was top notch.

I noticed a water leak coming from the wall in my master bathroom here in Gilbert and needed to find out where it was coming from before anything got worse. I contacted four other plumbers—some recommended by friends and some I found online—but two didn’t pick up and the other two said they couldn’t come out until the next week. Then I remembered that Colton & Sons Plumbing Co. had helped out an organization I’m involved with. When I called, the person who answered listened to my situation carefully and promised to get back to me within an hour. Marvin called me back soon after and made arrangements to have someone come out the same day! By that time, I found out the leak wasn’t as urgent as I first thought, so we set up a regular appointment. I was really impressed that, out of all the plumbers I reached out to, this was the only company that answered right away, called me back quickly, and was ready to help. I definitely recommend them to anyone in Gilbert needing a reliable plumber.

I was very happy with the service from Colton & Sons Plumbing Co. I called and got an appointment right away, and their plumber Marvin showed up early the next morning. Marvin fixed my leaky toilet and replaced the broken toilet seat quickly. He also found out why there was mildew on my vinyl floor and gave helpful advice to my landlord about how to prevent it in the future. The plumber was friendly, worked fast, and really knew what he was doing. I definitely recommend this company for any plumbing needs—they make everything simple and stress-free!

I was having issues with low water pressure and leaky pipes at home. Colton & Sons Plumbing Co. sent Roger and Marvin to take a look. They quickly figured out that my main water line was old and corroded, so it needed to be replaced. While inspecting, they also noticed that my water heater was outdated and suggested getting a new one to make sure everything was safe and efficient. Roger and Marvin replaced the main water line and installed a new water heater. The work was done really neatly—pipes were straight, joints were tight, and everything looked very professional. Even outside, the area was left clean and tidy, which I appreciated especially since it gets so hot here and no one wants to deal with extra mess. Derek also came by to swap out an old bathroom faucet and unclog a stubborn drain. He was quick and efficient, and now everything works perfectly—like brand new. All the plumbers were friendly, hardworking, and made sure to clean up after themselves, leaving no mess behind. You can really tell they take pride in their work. I feel much better knowing my plumbing is in great shape now!