Appliance Repair reviews in Glendale, Arizona

4.4 based on 272 reviews Back to the listing
    1

    Had an appt., they never showed up and didn't call.

    5

    Very reliable company. Got my Sub-Zero freezer repaired in few days. Guys know their job.

    3

    Technician was more than a hour late and I had to call office to see if he was still coming. I never received a paid invoice showing the diagnostics after calling the office several times and told it was being emailed. Disappointed in customer service.

    1

    I'm not even sure this is a real business rather than a scam. Based on a google search, I called Swift Appliance Repair to look at my dishwasher. Toby came the next day and spent about an hour looking at it and decided we needed a part. He gave me a total estimate that seemed reasonable to me and told me he'd "be back next week to install the new part." I paid for about half the service and got a receipt.

    Now, they've ghosted me. It's been almost 6 weeks. I cannot get a return call to my NUMEROUS attempts to find out what's going on. I understand that parts get backordered. I just wish they'd tell me that.

    Now, I'm unsure if I should start over with a different appliance repair company or wait. Save yourself the hassle, go somewhere else the first time!

    5

    Great customer service. Trusted honest and reliable company

    5

    Without a doubt Red & White is one of the best appliance service companies ever experienced.

    5

    Very nice mom and pop appliance repair shop that specializes in high-end appliances. I highly recommend these people. They are very nice and definitely deserve your business.

    5

    We had a refrigerator issue right before leaving town. We appreciate they found time in a very busy time to call back and then come and check on the problem. We are thankful This company is honest and professional

    1

    I called red and white appliance because they were recommended by one of my subcontractors. Being a contractor, I thought I can build a rapport with them and use them on future projects. They quoted me $175 to diagnose my U-Line undercounter fridge. They inspected it on a Friday and the tech said I'll get a report by Monday. Well.... Monday came and went, so I called Tuesday and still no report..... instead I get an estimate for over $1,200. So naturally I ask for the report (that I paid for and still don't have) and part numbers. Well still no report, and no part numbers? Why would I pay over$1200 and not have proof of the parts being replaced. Hell.... I can't even check to see if I'm getting screwed over. Very unprofessional, I'm calling my credit card tomorrow and starting a dispute.

    5

    I called several places with no luck, even getting anyone to answer the phone. Left messages,and no return calls either.
    Then, I got the number for Red and White Appliance Service from a friend. I called them and they actually answered the phone!
    They were able to schedule an appointment only a few days out. They called ahead to let me know they were coming, so I wasn't wasting my whole day waiting for someone to show.
    The tech was friendly and professional and knew the equipment. They took care of my needs at an affordable rate.
    The only drawback was that they no longer serviced Miele appliances.
    Highly recommended!!

    5

    Sammy was great! Very knowledgeable, helpful, and efficient. Highly recommend!

    5

    These guys are the best in the business

    5

    These guys are great so great service

    5

    Sammi is the best he should be promoted

    5

    Very professional and helpful. Great service !!

    5

    Very nice and good job see you guys again.

    5

    Responsive, friendly, and quick to make repair.

    5

    Friendly and knowledgeable! Would highly recommend.

    5

    Friendly, on time, and quick fix!

    5

    The repairman was knowledgeable and explained everything he was doing. I was very satisfied.