Home Services reviews in Glendale, Arizona

Jazz and Paige arrived as planned and started cleaning after questions. They did a great job in my areas of concern. A supervisor showed up to check work and make sure we were happy with cleaning. They were very nice and quick. Thx again.

All i can say is if everyone did the incredible job that Jazz and Paige did for our home tris past Friday 4/19/24, WOW!!!! It is so nice to know that there are people in the world that have integrity and just do a good job because it is their job. They did it with a smiling face and great attitudes. These two girls gave our home the most thorough and best cleaning we have had in a very long time. Thank you Jazz and Paige you guys are the best!!

I cannot thank Thomas, Brandi, Abby, Kylie, and Crissa! They continuously do a great job cleaning! Each one of them is so thoughtful, thorough, friendly! They have great customer service, love on your fur babies, and go out-of-their-way to make sure you're happy with the clean! It gives me so much joy to have them over twice a month!

I could also not possibly forget Nichole! She is such a pleasure to talk to anytime I call! Not only is she just a delight, but she also remembers me. Nichole goes out of her way to ensure I'm happy with the clean and the cleaners!

My relatives have used The Cleaning Authority in other parts of the valley (not Northwest Valley) and they have not been pleased with the service provided. I cannot thank the owners, the amazing cleaners, and the staff enough for having the opportunity to work with you!

All of the crews for The Cleaning Authority have consistently provided timely, thorough, and high-quality work. I am particularly impressed with the courtesy that they extend in communication with me as the customer, as well as to each other. I highly recommend their services. Bailey, Paige, and Trinity did another great job this month.

LOVE The Cleaning Authority! My house looks great! The staff clean so well and they're very thorough. They always come with smiles and are so happy to help! All the crews are willing to go above and beyond to make our house look great! I would recommend them to everyone!

Zoe and Joni were our cleaning team this month and did a fantastic job! Not only were they exceptionally friendly and polite, their cleaning was top notch! Extra care in our bathrooms was very appreciated not to forget the detailed work in our kitchen! Please consider them for a bonus!!

Wonderful experience. Ladies excellent at their job and cared about what they were doing. Looking forward to my next visit.

Totally satisfied and happy with the service provided by NW Cleaning Authority. Rylee, Cheyenne and Midori did an outstanding job and showed care in making sure things were done properly. So glad I found them and I would highly recommend them.
I, regrettably, have to revise my earlier post. Although things seemed to be getting somewhat better with the 2nd and 3rd cleanings, after 8 months the problems I was having were not resolved....streaked mirrors, glass stove top smears, top areas (i.e., refrigerator, stove hood, entertainment center) not dusted....to name a few. One crew would correct problems but then the next time another crew would overlook them. It was frustrating and since repeated phone calls could not correct things, I had to terminate the service. Sorry!!

Paid for full day home cleaning on 4/29. Left specific verbal and written instructions to clean all baseboards of the home. Zero baseboards were touched. Repeated follow-up communication with this vendor has proven ineffective. Would not recommend to others. No ownership of tasks, customer communication, or guarantee of work/customer satisfaction. Going to try MaidThis with my next home cleaning.

Hired for a move out clean (2hr) which I was advised would have been adequate since the house would be completely empty. Landlord informed me that the cleaning was sub par and had to spend 6 hours after they left to finish the clean.

Nelly and Sierra!!!!
Great job very thorough! One of the girls on this team had never been to my home and she was amazing ! I appreciate the cleaning authority and their professionalism. Keep up the great work Ladies! I tip in cash so the amount below is for the cleaning service every 4 weeks!

We have not been disappointed in each team that comes to our home. The two people team works methodically through our home, cleaning surfaces, floors, bathrooms and mirrors. They even clean our sliding glass door. They were receptive when I wanted to use a different glass cleaner and when I wanted them to pay special attention to one area. Deeper cleans are rotated each time the Cleaning Authority visits. Clear communication on their arrival time and what areas are being deep cleaned. Fast, efficient, flawless work with exceptional employees.

They stayed on task ... they were thorough ... my house is clean ... always a good job ... AND this time the Gals added a special touch in the Main Bathroom. Special folded hand towels and seal on paper towels. Looks like a Hotel :-)

I am thrilled with the cleaning service I received from Cleaning Authority. They worked hard and efficiently and the house sparkled when they were finished. They even wiped inside shelves, the microwave, baseboards.. places that had not seen any love for a long time. Not only was the cleaning fantastic but the crew was kind and understanding about my dogs “supervising” the situation, and I appreciated that so much. Great company that I am so happy to have found.

Abby and Kylie cleaned my house today. They did a great job. I had an important meeting so I left a note on the door to please not interrupt. They were quiet and respectful and I was able to have my meeting uninterrupted and come out to a clean home. Thank you both! I've used cleaning authority for a couple years now and have had no problems. They always do excellent work.

Very satisfying to have my home clean. It was great as daughter came home after being in hospital for a month to a very clean home Thank you very much

Carly and Kira were professional, kind, And did a thorough job cleaning my entire house until it shined! They were also gentle and patient with my dogs. Kota even gave me advice on how to help my plants grow better!

Today we had our first deep clean with Cleaning Authority… after a quick review I believe the team did a great job overall! The office staff is great, especially Nicole and we will be using them often as part of our service!

We’ve used this company three times, and unfortunately, the quality declined with each visit. Each time, they sent out different young, inexperienced workers, and it really showed in the results. During the first visit, a manager came out to inspect the cleaning, but for the next two appointments, no one followed up or checked the work.

The second visit was especially frustrating — they were very late, the app was not updated to show the new time they were to arrive, and I had to keep my animals locked up the entire day waiting for them. I had to call just to find out they were running behind, and even then, they still didn’t show up on time.

What’s most disappointing is that I referred my neighbors after bragging about how great the service was. Their very first experience was terrible, and it was embarrassing — it made me feel like I had completely misled them.

The girls did a great job today...we are happy with their work. Not only are they good cleaners but very nice people.

Overall, it was delightful. The bathrooms were very nice. The kitchen appliances were very nice.
I was in the TV room and the young lady was dusting. She was very enthusiastic And the air was thick with dust. One of my dusty tables had a doily on it, which she shook vigorously, adding to the dust.
She was also the one that was going to mop the floors on the way out the door. Most of the floors were not mopped.
Having two dogs it’s very important to me that the Floors get extra attention.
I’m wondering why they unplug all the lights, etc. unless it is some Safety measure I’m not aware of. Maybe they don’t need to do that.
All in all, I can’t wait to see them in May🤩