HVAC reviews in Goodyear, Arizona

4.6 based on 511 reviews Back to the listing
    5

    Enrique was great! He showed up in less than one hour of my call. He explained what was going on with my AC unit, fixed it quickly, and was very personable! I highly recommend A Quality. From my call (I cannot remember the man's name who I spoke with, but he was great as well) to the service received, it was a great (albeit unfortunate for me) experience!

    5

    Rigo was the most thorough tech I have experienced with A Quality and answered my questions. I felt he really cared about both my needs and the company as well. Will definitely ask for him in the future.

    5

    Technician was on time and spent about an hour on our semi annual system check. Knowledgeable and friendly. He did a great job!

    5

    Noah D was informative and personable and honest. Did a thorough job with respect and showed pride in his work. Great asset to the staff.

    5

    Rigo was on time, efficient and knowledgeable. He fixed our problem quickly and showed us what he found. We appreciate his ability to keep our refrigeration in tip top shape. Hoping we will see him again.

    5

    I needed a/c repair on an emergency basis. I called AQuality and they were able to provide a repair specialist within hours the same day. My technician Kyle was prompt, very knowledgeable and personable, and fixed the problem quickly and efficiently. I'd give 6 stars if possible. Maybe the extra star for the office staff who was also very helpful.

    I just completed my fall tune-up with Kyle providing service. It was again a great experience. Kyle was timely, knowledgeable and provided great insight into the system functionality. I look forward to continued service with AQuality.

    5

    Felt very comfortable with work and explanations of service from start to finish. Also signed up for a straightforward maintenance plan to cover some additional home maintenance items.

    5

    Very happy with the work that was done. Would highly recommend Enrique for future jobs. He did a good job explaining what he found and what services they provide! Thank.

    5

    Noah Drake did an amazing job informing me on everything to do with my system and providing a thorough inspection. I would definitely recommend anyone who is in need of any plumbing services to reach out and get work done by A Quality HVAC and plumbing.

    5

    Needed to have faucets replaced for a washer hookup. Technician was great. He explained what needed to be done, and what the cost would be, before starting the work. Completed the job and everything works great. Highky recommend.

    5

    Awesome service! Manny was kind, friendly and professional. He did an excellent job. I would highly recommend A Quality HVAC and Plumbing for everyone who could use their services.

    5

    Had our system checked for winter. Unit is just a year old and the installer sold their company to A Quality HVAC. they have been awesome at honoring all warranties from the installing company. Also, said our system is performing in tip top shape.

    Technician Jared is knowledgeable, friendly and transparent which made our experience for the first time with our new AC guys super pleasant.

    5

    We were hoping to find a locally owned HVAC company, which might not have all the pitfalls and shortcomings-of the bigger HVAC companies here in the Valley.

    Anyone reading this review knows that finding a more boutique entity, which ‘gets it’ and has legitimately excellent reviews is hard to find.

    We had decided to take on a more challenging initiative by converting our gas forced air system into an all electric heat pump system. All before our current 11 year old system needed replacing.

    Our longtime HVAC service provider was so over matched for this and after spending an hour on the phone with them, we never even could get a quote.

    Once I found AQuality, I contacted them on a weekend and a gentleman named Jerry picked up. Could not have been more professional and attentive-5 Stars.

    Over the next few days we had conversations with a few of the inside team members about scheduling an inspection, and you could just tell that AQuality has expended resources and $$$ to have every member on the same page while being polite and helpful. 5 Stars.

    They scheduled John to come out and inspect. Clean cut, clean truck and on time. Must’ve spent 30 minutes in the attic taking pictures and assessing the air handler, ducting and more and another 20 minutes outside at the condenser.

    Since he carries a tablet, he generated the entire quote on the spot, all while explaining the process in nuances of a complete retrofit on our gas forced air system. 5 Stars+

    We signed on the spot because we wanted to get this completed before Thanksgiving and in great weather. This was a departure on how we normally go about investigating a project like this, but John and the initial AQuality communication were just so top notch.

    We were handed off to Rita the installation manager. Wow, what a Pro! Like her other colleagues, she was simply amazing, genuine and could not have been more helpful getting this set into the play. After all, this was going to be a significant expenditure!
    Rita 5 Stars+

    Installation day, the team arrive first thing in the morning lead by Mario the team lead and supervisor. Wonderfully, he knows his stuff. He alone must’ve spent four+ hours in the attic (non stop) performing the work while removing the entire system and all the ducting. A good guy with a respectful demeanor and knows his stuff. 5 Stars

    BTW, A Quality is so buttoned up, that they have a partner company show up in a large truck and trailer to take away all of the old equipment and ducting. What a brilliant move while not leaving all the debris on our front driveway and yard.
    Another sign of how this company is light years ahead of so many that we have had contact with here on several Homes the last 25 years.

    At days end and with twilight beckoning, they were close to finishing the project.

    Back to the storyline—-As they were trying to button up the days work, there seemed to be an electrical issue malfunction and again Mario went back up into the attic as
    surely he had been scratching his head trying to figure this out.

    In the 11th hour, they did ‘nail this’ issue by replacing a worn part but the bigger plus was that Mario actually had this part on his truck.

    How many times does the project lose steam because the technician has to run to Home Depot or an HVAC parts supplier to get parts. Not AQuality, as they were prepared.
    Not sure we’ve ever had a project like this completed while being so open to paying in full so quickly.

    Check out their reviews so you don’t have to believe us, but AQuality is one buttoned up operation from A-to-Z which included every colleague we came in contact with.

    Shows the value of expending resource dollars in educating and enlightening the team while having your company’s mission to be the very best!!!!

    5

    Chase from A Quality HVAC was not only professional but informative with a video presentation of his assessment on our 5 year unit. He made me feel like I learned something about what he saw as a professional which in return made me make a sound decision on what my unit needed. I 100% recommend this company, specifically Chase! Lastly, I appreciated him wearing bootys on his shoes, being mindful of our 3 month old sleeping and I’m one happy customer!

    5

    We’ve been working with Noah on a few plumbing projects. Noah is excellent at explaining his concerns and the repairs needed. He takes his time and always asks if we have follow-up questions. It doesn’t feel like he is rushing through a job just to get to another job. Plumbing problems can be stressful, but Noah does a great job of alleviating some of the stress by walking us through the steps he is going to take for each repair. Really pleased with the service.

    5

    Noah was a genuine pleasure to work with on a number of plumbing concerns: He flushed our tankless heater, replaced a cartridge to eliminate a slow leak in a bath tub, provided guidance on correcting some corrosion on a soft water system connection, etc. Noah's service and expertise was far above and beyond my expectations. Note to A Quality management, I say to you, Noah is a stellar employee. Oh, I also signed up for their HVAC, Plumbing & Roof maintenance plan. Chas Roberts has been good to us in the past but this service call from A Quality is so superior, it's a no brainer. What is it they say.....Simply the Best!

    5

    As a real estate agent, I work with a lot of hvac companies during Inspections and repair requests. A Quality has always been thorough, efficient, professional and personable like they are just someone in the family. I appreciate their forsight to maintenance issues. No one wants their a.c. to stop working in July! Technician, Chase, did an awesome job. Thank You!!!

    5

    This company is very professional and explains what they are doing and how to get the job done right. Aiden Divarco explain what will be done to get the job done today. I would highly recommend this company for your heating and air conditioning issues and for plumbing. They came out and replaced our hot water heater also recently that’s how much I trust there service.

    5

    Manny did an excellent job doing the maintenance on my package unit. Very professional and got everything done in a timely manner. I would recommend A Quality HVAC if you need work done.

    5

    Jared was very honest and took his time to explain everything he did. He also didn’t try to “upsell” us, which I know other companies try to do. He only pointed out what was absolutely necessary and we are grateful for that. Thank you Jared!

    5

    John was wonderful. He is a knowledgeable professional and a very nice person. He was patient, thorough and explained everything to me in an understandable way. I am SO glad he is my technician. I appreciate him and trust him to be fair, courteous and professional! Thank you, John!