All reviews for FH Air Conditioning

When Matt came to check out my air conditioner, he explained what he was going to do, did it efficiently and had a pleasant manner.
I signed for FHAC inspections for the next 3 years because I am quite satisfied with their service

Keola was very efficient and professional. He was able to check my system and provide some recommendations. Painless experience that took no more than 30 mins. Great service!

Prompt, professional service! We lost our heat and FH Air made sure our house was warm and toasty again within a couple hours. Shout out to our technician, Keola, for great service and making sure everything was running perfectly!

Keola is very patient, considerate and professional.. I enjoyed having him in my home. He was willing to help replace filters, etc....when I asked him. I feel he is a very good employee.

We were under contract with another company and they went belly up which we had no idea this happened. Fountain Hills Air Conditioning called and informed us they bought our contract and wanted to come out and service our air and heat. Bill Smart was the teck that came out and we couldn't have been more pleased with his service. It seems to have been a good thing the other company went belly up because we got a better company with better service.

The response to my call was very quick. I'd been advised my Gas pack unit was leaking water out the side of my roof unit. I was responded to very quickly & the issue seemed to be hi condensation due to our hi humidity. No true crisis, but rapid resolve. thanks.

Very Professional knows what they are doing the tec that came to my home name was Keola. He was very knowledgeable and sympathetic of my situation. Having your air stop working in the middle of AZ summer can and is so dangerous. They came out and they sent some one who was able to help right away not just a sales man. Thank you

Replacing an HVAC system for my home is one of the most important contractor decisions I have had to make in the 14 years I have been here. I spoke with a number of neighbors as well as looking at on-line reviews. The winner was Fountain Hills Air Conditioning.

They were not the least expensive but the difference was only about 1.2% more than what my #2 choice would have been. What sold me first was their proposal to use Amana equipment which is almost exclusively manufactured in the US and has the highest US parts/components %. I have had excellent experience with Amana previously.

Even with enough recommendations from people I trust and who because of their professions would know more than I about HVAC systems, I still wanted to meet the owner - no problem - he wanted to meet me as well.

Everyone from the sales person who came to inspect my current set up to the installers - Omar and Jason (not sure if that was his name) were on time, neatly presented and went about their work very professionally. They took care not to do any damage and cleaned up well after they finished.

I would use them again in a heart beat!

Thanks for reading.

Steve Schrenzel
Fountain Hills, AZ

We are new owners of a home with a system we were unfamiliar with how it operated and what it's needs were. Bill Smart, the technician who came to our home, was great about showing and explaining exactly what we needed to keep things running smoothly. We appreciate his help and will continue to have our unity serviced by Fountain Hills Air Conditioning & Heating.

Our A/C unit is starting to age, and so are we! We asked Fountain Hills Air to service our A/C unit before the summer heat requires it to be in constant use. Their technician Matt came, was on time, very professional and did a very thorough job. We had moving boxes blocking indoor access to our attic, and Matt went into the attic thru our garage ceiling which required him to crawl a further distance to inspect our ducts and air handler. He thoroughly cleaned the cooling coils, checked the Freon level and our thermostat. He also went the 'extra mile' to show and explain each aspect of our unit's condition and the air flow inside our home. After all that, he assured us that our A/C is in good condition and should serve us well for the coming year. We trust Fountain Hills Air and will call them for any future needs.

My technician Keola did a great job, he was quick and efficient and pleasant to work with. He listened to my concerns and made helpful suggestions. In part he was the reason I renewed my 3 year contract with FHAC.

Just had Dan in our home in Fountain Hills. While here to inspect my heating/cooling system, I asked about a wi/fi thermostat. He was very knowledgeable and we had him install one, set it up, and get us comfortable with it. He was perfectly patient and helpful through the entire process. We also had him do a lifetime furnace filter on his suggestion and extended our club agreement. Could not be happier with Dan's service or the company. Would highly recommend.

Semi-annual service under the Club, performed by Keola was great. He was very pleasant, with straightforward answers to my questions about my condensate line and recommendations. The deal I worked out with his boss Chad regarding installing my replacement UV bulbs was nice to see implemented and makes me pleased with FH HVAC! All good!

Very satisfactory experience. Matt was very professional. He advised when he was coming, arrived on time, thoroughly inspected everything, reviewed his findings with us and made a few recommendations for an improvement in our AC system. I was completely satisfied.
Charles I Brown

Matt the service technician was so thorough. He showed us pictures of the attic unit and spent so much time reviewing our system inside and out. His expertise found a few minor issues, one that he took care while onsite. We purchased the 3-year service/loyalty program as well. Thanks FH Air Conditioning!

Bill Smart came by to check the performance and health of my AC system and did an excellent job! He took the time to explain readings/measurements and their relation to the system laying out very clearly what I needed, could benefit from and do not need. He is definitely focused on quality, honesty and customer satisfaction. Thanks to Bill I will contact Fountain Hills A/C for any other A/C needs!

Fountain Hills Air is the absolute BEST! Has been in business for as long as my husband and I have been married (74') This is the only company I've used for over a decade. I have never had any issues with them They're experts, they're honest, and their service is a great value.

I live 1800 miles away and Fountain Hills is ALWAYS helpful for arranging appts and keeping me abreast of any issues. When my dad lived in the home the technician was so kind to him with his dementia and asking questions and forgetting they were in house. Current renter states they were super professional and did a great job!! Thank you!!

Keola arrived at my home on time. He called me before he came over. Keola was very knowledgeable and answered all my questions I had regarding
all 3 of my air conditioning units. Very personable guy. What I liked best was the fact the he was so thorough,
because he checked EVERYTHING!
Well done!

Our service technician was knowledgeable and friendly. He was focused on our needs and patient with our questions. Very professional in demeanor and manners. I believe we will purchase our replacement unit through Fountain Hills.
Sincerely,
Charles & Korea

We became acquainted with Fountain Hills Air Conditioning and Heating when the company we used to replace a unit was bought by Fountain Hills. They called us to inform us of the ownership change and that they were honoring all contracts. We have been extremely pleased with the professionalism and integrity of the company. Today Bill Smart came to inspect/clean etc. the units. He was on-time, professional and informative. He was also engaging and pleasant to converse with. We will continue to use Fountain Hills Air Conditioning and Heating.