House Cleaning reviews in Peoria, Arizona

We have had an incredible experience with this company wouldn’t change them for any other company. They always do such great work

The owner Hugo has made the experience for us being new pool owners awesome. He is friendly, professional, informative, and over all an awesome person to interact with. I highly recommend his services.

Hugo was great, very knowledgeable and efficient. He explained the entire process of my pool wash and went above and beyond to fix a couple of things. I I'll always use Protege for my pool needs.

The folks at Protégé were super awesome to work with. We live out of state, and bought their Groupon to get our pool looking clean so we could put the AZ house on the market. We had already tried other Groupon companies and were seriously disappointed. Protégé however was awesome with communication, and took pictures when they were done so we had confidence they did the work we paid for. They seemed honest and it was such a comfort to feel like we could trust them when we were not close by to inspect their work. My only regret is that we didn't find them sooner! We would have been happy to pay them to keep the pool clean year 'round! I would recommend anyone in the Phoenix Metro area give these folks a call.

Great company! We used them for one of our rental properties and our tenants were always very happy! The communication was prompt and everything was conveniently handled through email. We will use them on future properties! Thank you Sandra and Hugo!

Protege was able to show up in no time and fix a green pool, while sending update pictures and keeping us in the loop with the process. The house was up for sale, so it was super important to not worry if Protege was showing up. Overall would highly recommend!

Hugo does excellent work and I would highly recommend him for your pool repairs. He’s very knowledgeable when others couldn’t do the job. Thanks Hugo!

Pool services are offered from Monday to Saturday and off on Sunday's. Text or email will be the best way to contact since both office & tech phones are automatically routing to the voice box. They charged me $349 for draining, acid & chloride wash and adding start-up chemicals, which is lower than the other competitors. Their technician did a great job on cleaning, while the customer service staff forgot to add my address to their GPS route. Thus, a whole day got wasted and I had to add some chloride by myself to maintain sufficient sanitary level. Given the relatively low price, I didn't deduct stars for this...........

Absolutely love protege pools i trust them with all my pool needs!!! They treat you like family!!!

We have used Protégé Pools since we purchased the property almost 5 years ago. Green pool/acid wash promised to be ready by Memorial Day. Even with the oops in draining (our fault) promise held and we were swimming like fish. The company has taken care of every need and more, most recently the new, smaller filter system. Always pre-quotes when asked and delivers. Hugo & Sandra have always maintained their word and are very professional and timely.

This is the ONLY company I trust. Hugo was very honest and helped us with a free repair and now we have used him for weekly pool cleaning for months. What a great guy and company. Never any problems. 5 STARS!

Protege pool service goes above and beyond great service, first time using them I can finally say I finally found great reliable service. Thank you.🤩

I just moved to Arizona in Feb. and never had a pool. I called a few companies but after meeting with a bunch of them- I picked Protégé because the pool guy explained everything to me and fixed a few things for free just to help me out. And they were the only company that didn't try to B.S. me. I have been using them ever since and will continue too. I do recommend them to anyone in need of a great pool service.

I have called this company 4 times and sent 2 emails in the last week for the "free" estimate they so proudly advertise and heard nothing. In the meantime my pool has turned green since my motor was out. I would have thought they would have been interested in replacing my pump? I can't imagine if you had an issue with this company as they don't even respond when you are attempting to give them money. Disappointing.

I have since contacted We Fix Ugly Pools and they were out the same day and replaced my pool pump.

Gone are the days of pool guys not calling back, flaking off, or robbing you blind. Hugo and Protege are honestly the absolute FIRST pool company that we have dealt with that left a positive impression. Reliable and super honest about anything going on with your pool. All my neighbors are complaining about their pool guys and I'm like "Oh I have the BEST pool guy now!!!"....giving out lots of referrals! :) Thank you Hugo. If only you could make my pool a little cooler in August. ;)

Protege Pool is great they always have our pool looking amazing and any questions we ever asked Hugo always made sure to answer us . They are very reliable and get back to you right away . Hugo Is amazing and does great work I won’t be going to anyone else . And even his wife who I also communicate with is always helpful and wonderful great customer service all around . Thank you guys .

I do not write reviews, but I felt compelled to inform others about Protege Pool Services. While Hugo is nice enough, he was NEVER on time and did not complete services as scheduled. Communication was terrible and the excuses were many. As a customer, you shouldn't have to remind others to do the job you hired them to do.

I have the text messages to verify the repeated no-shows and cancellations. If you want pool work to *actually happen* then I highly suggest you save yourself the inevitable headache and hire someone else.

I have been very pleased with the service that has been provided thus far. I expect quality work and quick honest communication from the companies I work with...I consistently receive these from Protege pools. I am a new customer, but they treat me like we have been good friends for years. Many companies can learn from the customer service practices at Protege pool services.

Pool Service by protege Pool recently and it was the best experience. Not only was the crew very knowledgeable and kind but they were able to give me helpful hints on how to maintain my pool in between cleanings. I would recommend protege pool to anyone with a pool and really anyone who needs help with the cleaning of the pool. They were on time and very courteous and well dressed and very professional I love them and I will continue using them for as long as I have a pool

Wow.what more can I say. My pool has never looked this great. It was such a change from my last company. They actually show up every week and do their work. Thanks guys. I will recommend you all. And thank u for being dog lovers.

Company was great during our time using them. However, we listed our house for sale and the buyers requested their own company come out and complete a repair that was needed. Protege's quote was 2x the amount that the buyer's company sent out. Upon completion of the repair, Protege stopped coming out for their regular service (we still had 6 weeks until we moved out). I paid for the month of May and never received service. I tried texting both numbers, calling both numbers, and emailing and never received a reply. I am now disputing the charge with my bank as I paid for services I never received... not sure what happened???