House Cleaning reviews in Peoria, Arizona
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Great team of individuals. From the office to the techs.. They all know what they are doing and eager to help and make sure each question is answered with care. I'm very happy with the service they provide. Everyone is friendly and personable. They maintain my pool on a weekly basis cleaning debris and adding product as needed. I recently had my pool drained, cleaned and filters changed. The tech was very helpful with putting guards back on at the bottom of the pool without hesitation.
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My old pool guy retired so I had to find a new pool guy. I called a lot of different companies and Pink Dolphin Pool Care meet all my needs. Glad I was able to find you guys.
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Patrick Moran does an excellent job servicing our pool!! He has worked for us for many years! Thanks Pat!!
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We own a home in Glendale, AZ. As snowbirds from the Midwest, we had gone through a handful of pool care services before finding an honest, reliable, and professional service. Before discovering Pink Dolphin, we had the misfortune of being billed for people who didn't show up, services that were never rendered, over chlorination, and just plain taken advantage of.
Steve, at Pink Dolphin, has been our pool (and equipment) savior for more than three years now. With his vast knowledge of the business, he pays close attention to our water quality, chemical content, filtration, motor, and heating. He maintains a calendar and services our filter to keep it in top notch running condition leaving us worry free. He does all this at a very reasonable price.
We highly recommend Pink Dolphin pool care to any pool owner in the valley! -
Pink Dolphin Pool Care did a fantastic job replacing my filter. Steve was my POC and his customer service was great. He was very professional and answered all correspondence in a timely manner. The price was very good, they were on time, and the quality of their work was outstanding. I highly recommend Pink Dolphin Pool Care.
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Pink Dolphin Pool Care Company has been very reliable and responsible in maintaining our pool in good standing. I appreciate the fact they report immediately any malfunction found in the pool cleaning system as well as any abnormal condition which may have an impact on the service provided.
I appreciate their services and would not hesitate in recommending them to anyone looking for this kind of services. -
Overall, nice people, but just a general lack of a good customer experience. When I first hired them, based on my own needs, I asked for open lines of communication. That is, being advised by the technician when that individual was on their way and when they would arrive, etc. Not only did they not communicate, they did not bother to inform me when service was completed, which left me guessing if service was even completed that I had already paid for. On top of that, given the poor experience with a lack of communication, they did ask for more money for some services that other pool companies either include in their pricing or ask less money for. When I finally made the decision to go elsewhere, I requested to complete out service for the current month given I had already pre-paid, but instead, they up and dropped me on a dime without any confirmation from me whatsoever. It was almost like they wanted out of the relationship. Mind you, I did not complain or make threats or not pay, etc. I merely insisted that they communicate better, and this was how I was treated. Not impressed.
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I hired this pool company to clean my tiles and I regret that I did. The tile was not cleaned properly the first time. I sent them pictures and they agreed it was not up to their standard! They asked for another chance and I agreed to let them come back to look at the tile to see how they could rectify the situation. Well, it looks like they put blue paint everywhere! My tiles look ruined and so does my pool deck. The worst part is that they aren’t returning our calls or emails! Very unprofessional! I even gave them a warning about posting negative reviews if I don’t hear back from them. I gave them several chances to make this right! I even thought well maybe it’s the type of cleaner they used and tried to scrub it off myself. No luck! The lack of response says everything!
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I have been using Pink Dolphin for sometime now and they have always given me great service the technician Steven does an excellent job taking care of our pool they’ve also done some major repairs like variable speed motor on the pump and have replaced the filter they have Competitive and fair prices and their office staff is excellent. I highly recommend them for all of your pool needs. If you’re not using Pink Dolphin then you’re probably getting ripped off.
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We used Pink Dolphin Pool Care for some repair work that we needed. We just bought a home and knew nothing about pools. The guy that came out was knowledgeable, friendly and fixed our issues on the spot. We were happy with services and will be using them again in the future.
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We hired Steve and Pink Dolphin Pool Care on blind luck in a rush to complete an out of state move converting our home into a rental property. Naturally, we were very concerned about turning over the maintenance and repair of a new rental property being out of state owners. Almost three years later we are completely satisfied with both the routine service and some very extensive repairs that Pink Dolphin has completed both timely and professionally. I am excited to tell you that choosing to contract with Pink Dolphin to manage your pool care is a wise choice. We were very lucky choosing Steve and his team and you will benefit from their experience and reasonable rates - even with the BIG stuff. We love them.
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Pink Dolphin Pool Care is an amazing pool cleaning service. They are consistent and keep our pool sparkling clean. I would highly recommend them anyone.
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I live in north Peoria, AZ and just used Pink Dolphin for my first ever pool repair. I dealt with Steve and Mike and both guys were personable, professional, and very knowledgeable. They were out within two days to replace my old pool filter and had the new one installed in less than an hour. I would definitely recommend their services and will use them again for any future pool issues. This is one of those businesses where it definitely pays to buy locally!
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My mother-in-law’s pool pump went down so I called Pink Dolphin Pool Care and they were able to get a new pool pump installed in the same week. Thank you for taking care of her.
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Other pool service company should model the service, professionalism, honesty and fair pricing Pink Dolphin offers their customers. I needed service like yesterday since I procrastinated too long on caring for my pool. Had leaks on my plumbing and pool filter drain plug, as well as other issues. Steve had a technician come to the rescue in a couple of days. Placed a bid and completed the repair the next business day. I couldn't be any happier with the result! These guys know what they are doing. Thank you Steve and Mike!!!
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Dolphin has been taking care of my family pool for almost a year now and I'm glad I chose them. Our pool boy has been attentive and friendly. Anytime we have an issue with our pool not running correctly they immediately pick up the phone and get a maintenance guy out. We always recommend pink dolphin in the west valley.
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Before using this company my family and I didn’t spend much time in our yard because the pool was always turning green. We tried a few companies out but Pink Dolphin has been the most consistent. I’ve been a client of there’s for the past two summers. If there is a problem with the pool they’ll have it diagnosed and fixed up in short time. Thank you for your service!!
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I’ve switched services recently and so glad I did. Pink Dolphin’s staff are so organized and always there if you have questions or concerns. I love getting the email after service.
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Pink Dolphin did a fantastic job and was extremely reasonably priced compared to the competition. We bought a new house and noticed the pool began to turn a couple months after moving in. Pink Dolphin was able to schedule a convenient appointment quicker than the other 2 companies I had called and they had better online reviews too. The technicians that arrived took the time to walk me through the equipment and labeled all the pool feature valves for me in addition to a thorough filter cleaning and servicing. Within 24 hours, all was back to sparking blue! These folks are great - no unnecessary up-selling, just friendly and knowledgeable staff ready to earn your business!
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I’ve been with Pink Dolphine for the last 6 months. They have done amazing work for me, maintaining my pool. They did great during winter and stayed on top of everything through this summer. I’ve bounced between multiple services before them and I can surely say I’m more than happy to have finally found one I trust!!
Leland is my pool technician! He’s personable, down to earth, and always asking if there is anything more he can do for me!! -
I've been using Pink Dolphin Pool Care for years. I hired them after my previous pool service provider stopped showing up on time and would change the day he came frequently. My experience with Pink Dolphin Pool Care has been amazing! They are professional and dependable. I've never had an issue in dealing with this company. They do what they say they will do, and for the price they said they would do it for. They do not nickel and dime you. Steve is just an all around nice guy. Any time I've emailed or called him with a question, he's been quick to respond. They service my pool and spa weekly. They leave a note with exactly what was done each visit. If they notice an issue, they proactively reach out to you. If they can't directly fix the issue, they refer you to someone they trust to get the job done right (this would be rare as they do just about EVERYTHING pool related.
Unfortunately I am moving to the east valley and they do not service that part of town. If they ever do, I won't hesitate to hire them again.
Thanks for all your hard work Steve!