HVAC reviews in Peoria, Arizona

4.8 based on 1580 reviews Back to the listing
    5

    Extreme cooling is great, fast, reliable, and most importantly ethical. Gary and his team work hard to make the coolest customers in town and I am happy to call myself COOL this summer!

    5

    We've had their maintenance contract for years on our two AC units. They are reliable, honest, and fairly priced.

    5

    These guys are awesome! They always show up when they say they will...on time. I had a problem with my AC where it kept turning it self off at random times for no reason. They took the time to sit down and problem and figure it out. I highly recommend them!

    1

    Where do i start!! I believe lisa is the owner?what horrible customer service!..just got hang up by her. Rude.bad service and horrible work experience..two time theyve been in my house.install a compressor about a month ago and now it broke down ,and shes piss off calling me a lier!! Been out with no ac for two days and shes calling me a liar after i had a company comming in today!!. I dont know how this company is in service !! unbelievable!! Gary if you can please contact me.

    5

    Great people! Cory is awesome and Kevin is learning. I have know Gary for over 25 years and he is a trusted friend!! Very knowledgeable and cares so much about customer service!!

    5

    I could not be happier with the service I received. Gary understood exactly what I wanted to accomplish and communicated well with me every step of the way. I received a detailed report with photos. I cannot recommend Extreme Cooling, Inc. enough. Professional service all they way. Thank you, Gary!

    1

    If you are contacting this company to repair any commercial restaurant equipment, look somewhere else. I'm a local food truck owner and I contacted this company back in September due to a prep table (True 60") not cooling down. They came out and replaced the capillary tube for $700. We took a break from food trucking to get married in October and when we started working events in November we had the same problem where the prep table wouldn't cool. They came out and said the problem was all the holes in the coils, $1185 for the labor and parts plus $120 for diagnostic. I am writing this review after working 3 events since the last repair and the prep table is not cooling again. I was very hopeful after the first time that my issue would be fixed and these guys would get the job done, but I was mistaken. I went to Costco recently and purchased a brand new unit for $2600. Also they sent two different technician to diagnose the issue and they had a tech in training both times as well. I wouldn't trust any of the techs to do the job right.

    5

    Employee was polite, very courteous, respectful of my property and checked all systems inside and out. Went above and beyond to check temperature of air coming out of vents after servicing unit outside. Was very happy with the experience. Would highly recommend.

    5

    Unfortunately I had a freezer go out in my pet food store on a Monday. Gary had a brand new condenser arrive within 2 days and the tech was there that day to fix it. Tech was great. I will be using them regularly for service from here on out! Thanks guys!

    5

    I had HVAC ionizers installed in my office and home to help protect against Covid-19. The side benefit is that it takes away any unwanted odors and air just “feels clean.” Extreme Cooling was couldn’t have done a better job. They were quick, communicative and highly professional. Would highly recommend to any one needing HVAC service. A+++!

    5

    Our company has been using Gary and his team from Extreme for a year now. Service is great, very responsive and on time. Pricing is very competitive for equipment. Techs are knowledgeable and friendly.

    5

    Extreme Cooling has been a lifesaver for us and our tenants in the heat of Arizona! They are always responsive and professional. Their service is affordable, high quality and completed in a timely manner. They really know their ACs!

    5

    Scott and Cory were excellent to get our a/c unit repaired. Stayed late to try to get us a/c in the late evening but had to order/get control board and were back next day to complete the repair. Customer Friendly and Responsive. I will Always contact them for any a/c needs.

    5

    We recently purchased a new home, and had some small issues with the ac. The customer service was nice and worked with my schedule, and the tech was friendly, efficient, and even gave me suggestions on how to help lower my ac costs. I'm definitely keeping them in my contact list!

    5

    Awesome company. If you want fast, friendly service you can trust at a reasonable rate call this company. We got a 2 hour window with same day service and they called with 30 minutes notice of arrival. Technicians were friendly & knew what they were doing. Customer service was great. Highly recommend!!!!

    5

    I have used their services at two houses over a period of several years. They are the BEST at everything they do. I started with preventative maintenance, then servicing the a/c units, to 3 complete replacements of the units (which were almost 20 years old). They provided all services in a professional manner and with timely response and results.
    Wouldn't use anyone else.

    1

    This will be my first of many posts on this company throughout all social media. I will give them the benefit of the doubt with the issues that happened recently. If I don't here from them today everything will be blasted. Also I want the picture that the tech took last night Gary!!!!!!

    Time is now up. So this company chalked up our issues to our thermostat being incorrect after 6 service calls in a 3 week period. Well I asked them to come back for a second opinion yesterday after their stellar diaognosis, which they did, and the second guy showed us that the thermostat was spot on and even took a photo of it. I contacted my warranty company to make sure they were updated but my warranty company advised that extreme cooling is now done with us. Extreme cooling is refusing to update the fact that our thermostats actually are working perfectly and they refuse to show the picture that the tech took as proof. Not sure if it's because of pride or that they don't want to be responsible for the warranty company having to pay for new condensers. We now sit in our home again with very hot temperatures waiting to start over with a new company. This is the only company I have ever written a negative review about, I am doing this because our family has been subjected to extreme heat in our home with small children with zero concern from extreme cooling. Be very careful if you are considering this company.

    1

    Beware!!! of this company. The technician say something to you and put something in their notes. If you complain about this bad professional conduct, the manager freaks out. I had a terrible experience and suggest not to go with them. My ac unit was leaking and technician told me that he don't know the reason and will probably have to contact trane (manufacurer to get the details), he also told me getting a coil cleaned is 50% chances to which I said first understand the problem and then get it cleaned. They shared the report with my home warranty company that coils need to be cleaned to further diagnose. When I called "Extreme Cooling" the manager told me that I refused the coil cleaning and when I said it's wrong she started argument.

    Updated: Hope your manager could have shown same professionalism while talking over the phone (instead of showing frustration of not being able to address the issue). As suggested by manager I will get a different company to cleanup the coil.

    Updated: I got Trane authorized dealer and first thing he said no need for the coil cleanup and they fixed the issue in one go. I think you have to work in getting good technician too.

    5

    I've been meaning to write a review for a few months... I got a case of the COVID Crazies and well... I'm getting around to it now. The team at Extreme Cooling has been great. The HVAC system on my roof experienced an issue with a vital control system within it causing some strange behavior from the unit. Long story short, I spoke with Gary (the owner) and after some discussion we agreed on a possible solution. He sent two technicians out to my house (Scott was one of the techs) and within about 45 minutes they were able to repair the malfunctioning part. I now have sweet sweet conditioned air. Thanks Extreme Cooling!

    2

    Extreme Cooling serviced my home recently. I spoke with the "office manager", Lisa, twice in the process of scheduling a visit. Both times Lisa was extremely rude and unpleasant to speak with. Unfortunately, she is the face of this business and the first encounter many customers have with this company. It would be smart to have a person who is friendly, helpful and polite as the receptionist/office manager. I had no other issues with the company. The technician was prompt, courteous and respectful. The unit is working perfectly. I will not be using Extreme Cooling again, solely due to the poor customer service provided by the office manager.

    5

    We've had Extreme Cooling Inc service our A/C units for several years.
    Our A.C. units were 20 years old and only 10 seer. It was time to have them replaced. I had Extreme Cooling remove the old units and swap them out with new 16 seer units. We also upgraded to wifi thermostats. (By the way: The new wifi stats are awesome!!!)
    Cameron, Joe, Scott, and Gary did a great job. They were very knowledgeable, efficient, and always courteous. Also, they wore shoe covers and masks inside the house. (Very reassuring in these crazy times!)
    I highly recommend them to anyone who needs A/C service, repair, or replacement. These guys know their stuff! Job well done!