Home Services reviews in Phoenix, Arizona

Read my review before hiring!!!
merry maids has quite a few good reviews online. so based off that I decided to use there services. Filled out the information they requested online and after a day or so I received a phone call to schedule a walkthrough through my home. which then she gave me accurate quote for first time deep clean and repeated weekly services. 1st one time fee for deep clean was $1,100 And after that once a week $299 per week. They said if you do a agreement that you will keep us on for 6 months. We will discount $400.00 off the 1st deep clean service at that I said sure we were planning to keep them on board for the long run then she said but if you decide to cancel before the 6 months we will charge your card the $400 for not keeping your agreement. after they did 5 repeated cleanings to my home. I received a call notify me that they needed to increase the weekly payment by $144.00 more which would bring my total to $443.00 a week. they mentioned that their employees were taking way too long to clean my home and due to that that they needed to charge me more money and that if I wasn't OK with the new price then I can go ahead and cancel my service and that they would just charge me the additional $400! to my credit card, for not keeping my agreement. I said but I'm not canceling my agreement you’re forcing me to cancel and the Lady said it works both ways if we cancel or you cancel! don't hire these Marry Clowns to clean your home. they don't honor their own agreement and if they can get more money out of you they will.

I have added a picture of my home

Cat Fur: 0, Merry Maids: 1

I recently moved into a new apartment and, due to health challenges, I fell behind on cleaning. Merry Maids (specifically Maria, and cleaners Martin and Anissa) came to the rescue and turned my apartment from chaos to clean in just one afternoon. This was no small job. We’re talking dust, cat fur, unpacked boxes, and plenty of surfaces begging for attention. They handled it all with professionalism, kindness, and absolutely zero judgment.

I had been so nervous before they arrived, but they immediately put me at ease and made the whole process feel natural. They worked for several hours and left me with a home that feels manageable again, a huge gift after weeks of feeling overwhelmed.

If you’re looking for cleaners who are both thorough and compassionate (with superhero-level dust-fighting skills), I can’t recommend Martin and Anissa enough!

Highly recommend! I got a deep clean and those rooms have never looked better. The cleaner was very courteous, professional, and incredibly detail oriented.

I have nothing but good things to say about Corrina. She was fabulous, kind, personable, punctual, and did a great job. HOWEVER, I cannot say the same about the customer service I received from those I spoke to on the phone. They were impolite, misleading when giving pricing, and very unhelpful when I tried to address an issue, basically negating any responsibility for the miscommunication and misleading nature of their conversation…

Frances did an outstanding job! She was thorough, friendly, and kind throughout her visit. When my mom accidentally fell, Frances immediately stepped in to help with care and compassion. Her professionalism and warmth truly stood out. I would highly recommend Frances to anyone looking for reliable and thoughtful cleaning service.

Merry Maids teams have been cleaning my house for well over a year now and I am always happy to see my house after they are done. More recently I very much appreciated the work of Danielle and Melissa. They were thorough, paid attention to detail and left nothing out. They gave additional attention where needed. I was very pleased with how the house looked when they left.

Absolutely impressed with this service! They arrived on time and went above and beyond what I expected. I am a busy single momma as I recently lost my husband and it was so nice to come home to a clean home from top to bottom. Would recommend merry maids 100%!

Melissa and Danielle were pleasant and thorough - EVERYthing got cleaned in the spaces I'd contracted for. They earned their pay and their tip and then some. I am grateful for the kind service they provided. Mona, Maria, and Janelle were great in the office to coordinate before, during, and after. Thanks for making my place not only habitable but NICE for my sister's visit next week. You would be fortunate to get Danielle and Melissa at your place.

Tamara and Adicel did a fantastic job, place looks like we just moved in.

Service: Move-In Cleaning for 1bd/1bath for $190

Booking: easy to book. 5 min call. 30 seconds of that call includes speed speaking through list of what the team will be cleaning. The last 4 minutes the repetition of “NO REFUNDS, WE WILL ONLY COME BACK AND REDO THE CLEANING”. That was the 1st red flag.

After booking I followed up THREE TIMES requesting a checklist of everything that will be cleaned. FYI I have yet to receive that emailed checklist. Outside of that the customer service team was GREAT with communication and follow ups regarding when the team arrived and left. Even accommodated me with timing.

Cleaning Day:
The team arrived at 12pm. I got a text the team was completely done with a move in cleaning at 12:28….. No checklist of what was cleaned in sight. 2nd red flag.

I show up to check things out and they literally just vacuumed the carpet, wiped the front of my appliances, and bathroom knobs/mirror.

I called the customer service team back and expressed my disappointment as well as included pictures. I expected at the very least the inside of my appliances would be cleaned out. I.e. why that checklist would be handy. They proceeded to ask for a list of things I wanted “redone”.

Team showed back up I pointed out “hey here’s dirt in the fridge and freezer so I know it wasn’t cleaned out” she literally took a dry cloth and wiped the one spot and said “okay, what else?”

I believe the team meant well but learned they only show up with disinfectant solution, 4 dry cloths, and a mop bucket.

Summary: If you want a true move in/move out cleaning (where things are CLEANED and disinfected) wouldn’t recommend.
If you want a light wipe or dusting then Molly Maid is what you’re looking for.

Friendly professional service, that I greatly appreciate! Thank you kindly, Brad in Scottsdale

Leticia and Daimara were wonderful- our home is sparkling! Thank you so much!

We love Molly Maids!!!! They do the best job! Jessica and Paula are the greatest!!!

Jessica and Paula were great. They cleaned well the kitchen and bathroom and tidy up other areas.

Vanessa & Shirin did a fantastic job. Next time I only want them to do the job!!!!!!

Group 1, Gloria and Janine, did a fantastic job of cleaning my home last Monday. In addition, they both have wonderful attitudes about great customer service. Please make them my permanent team going forward.

Team 3 Leticia and Daimara were so great to straighten out my rooms and clean the kitchen and refrigerator !

Our two service providers, Jessica and Shrin, did a great job on our cleaning. On time, efficient, and thorough.

I’ve been using Molly Maid for years. They’re great. Writing a review to commend Jessica and Tamara because they went above and beyond when they came to clean.

Very thorough and detailed work, and very friendly and professional we really like Judith Blanca.

Outstanding service! Did a great job deep cleaning my apt. 8 highly recommend them!