House Cleaning reviews in Phoenix, Arizona
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I will never hire the neighborhood cleaning lady again. Yes, she was cheaper, but I don't like having to clean what I paid her to do after she left. Merry Maids came in as scheduled, did a superb cleaning of my home, listened to direction when given, and even wore masks and gloves the whole time. Worth every penny.
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Ii signed up for assistance through " cleaning for a cause", because I am no longer able to perform my activities of daily living ,so my housekeeping has suffered greatly. I was lucky to have the opportunity to have Merry Maids of Glendale come to my rescue! Stephanie and Francis were both friendly, and professional. They wasted no time and completed their tasks leaving my home sparkling and fresh!
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My home looks amazing after Merry Maids team came in to clean. My baseboards look great, the shower and entire restroom is spotless, clean windows, dusting is on point, floors, vacuumed sofas and the kitchen look amazing! I am a very happy customer! Thank you Merry Maids!
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The thing we liked MOST about Merry Maids is your customer service. Trisha Tully was MAGNIFICENT!!! She was kind, patient, accomodating and understanding. She was what helped us know that Merry Maids was the right cleaning company for us because she was THE MOST professional company representative! The cleaning crew was great too! They did an outstanding job. MERRY MAIDS IS BY FAR THE BEST CLEANING SERVICE EVER!!!!
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Damari and the other woman who came to clean my 1 bedroom apartment were exceptionally thorough and and did a wonderful job cleaning out my old apartment. They took care in every room they cleaned, and left my old place ready for the next tenants to move into! It’s a little pricey (only because I needed to extend my time a bit outside of the normal window I was given), but honestly the work these women put into it was well worth it. I may have found my go-to cleaning service. Thank you Merry Maids!
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Horrible. Absolutely the worst experience and I will never use this company again. If you want your house clean find someone else who will actually do the work you paid for.
We are in the process of selling our house, and I thought it would be nice to have “professional” cleaners come in and tidy the place up. The appointment was scheduled for Monday (5/13) and the cleaners were supposed to be there for five hours. They left a hour and a half early, which at the time I didn’t think much of it. Once I arrived to look at the “work” done I found the carpet hadn’t been vacuumed, the kitchen floor hadn’t been swept or mopped, the kitchen cabinets that I paid extra for were not cleaned.. which left me wondering what they actually did for the time they were actually there. On the plus the managed to clean the fridge and oven but even those had soap stains.
I called and told Maria what I previously mentioned and she assured someone else would come out and clean up what was missed. They would come out Tuesday morning to get this taken care of. Tuesday afternoon I go to the house and find again the kitchen floor hasn’t been swept or mopped, and the cabinets haven’t been cleaned. I paid $450 for these services... I shouldn’t have to check their work or follow up repeatedly to get the services I am paying for.
I called Maria on Tuesday night and advised I didn’t want them to come back. I would clean the remaining items myself as I can’t keep stopping potential buyers from looking at the house because they can’t do the job I hired them for. Oh yes, to add insult to the whole situation we had folks wanting to look at our house but because of them we had to turn them down. Their response to this whole situation was we will take $45.00 off the total bill.
At the end of the day I paid a total of $405 and I get to go to my house and clean the cabinets, sweep and mop the kitchen floor when I hired them to take care of this for me. $45 dollars doesn’t even cover the hassle of dealing with this nonsense. I shouldn’t have to stand over you to get things completed. The items I paid for were on the contract I signed... apparently giving their maids a list of things to do is hard. Let’s see if I even get the $45 back because their work ethic wasn’t honest, how could anything else be? -
I first heard about Merry Maids when I was nominated for free cleaning services they were providing for Healthcare workers during the Corona virus pandemic. I knew right away this is a company that cares about the community and they confirmed this when they came to my house and provided outstanding service. I have used their services once again, and I was not disappointed. The staff assigned to me was professional, on time, and service was excellent. I have a lot on my plate on a daily basis, and Merry Maids gave me a sense of relief in knowing my home was cleaned with care.
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Communicating with Merry Maids is easy and Mona is very responsive. Christy and Robert are wonderful. They are efficient and thorough. They are personable and a pleasure to have in our home. Wonderful to come home to fresh and clean house!
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Danielle was solo today and did a great job on the house!
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Merry Maids always does a great job for me - they are here when promised, and the crews always take great care of all my cleaning needs. Very happy with the service I receive. Today Alyssa and her team did a great job for me...the attention to detail was fabulous!
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They arrived and completed the work in less time than estimated. Jasmine did a wonderful job and everything is looking great. I recommend this company and next time I use it am hoping I can schedule to have Jasime come by again. Highly recommend the detail cleaning.
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Clarissa and Vida did an excellent job! Have been very happy with Merry Maids since we first started with them. These ladies are fantastic.
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I was very pleased. They sent two professionals that went above and beyond to make sure the house was spotless and very clean. My kitchen is sparkling. They washed all the baseboards and windows too. They took a little over 5 hours to clean 2200sq feet. They made sure the house looked like a million bucks
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Had a deep cleaning done for the entire house that needed a lot of clean up. Was slightly expensive, but the work was top notch. They came in early at 8AM and the work was done by 4 PM. The attention to detail from the two of them were excellent and the house looks fresh now! Would definitely recommend
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Christy always does a fabulous job cleaning our house. Not only is she meticulous and thorough with cleaning the house, she is also a pleasure to talk to!
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Merry Maids helped me when I needed help. Very professional. The employees are pleasant and upbeat. The ladies who helped me were very careful in paying attention to details. Excellent experience!
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Once again, Christy and Robert did a magnificent job cleaning my house!!!
I love their friendliness and work ethic. Well done. :) -
Vanessa arrived early and was so efficient with her time. She cleaned my entire kitchen and other areas we requested within her time frame. We are very happy with her service. A perfect experience! So grateful fo Merry Maids, as this was a complementary visit. This is a company that is helping the community they work in. Amazing!
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They were amazing. The cleaned more that I anticipated. My apartment feels as good as it did the day I moved in.
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I recently had my first home cleaning visit with Mary maids. Frances, my cleaner, arrived on time, and was pleasant, thorough, professional, and conscientious of my home and workspace. She did an amazing job and everything looked and smelled wonderful by the end of her visit. I also liked the fact that the company came and looked at my house, gave me a reliable estimate at a reasonable price for the work performed, and checked in on our progress during my first visit.
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Christie and Robert do such a phenomenal and professional job. Their attention to detail is fantastic. Look forward to working with Mary maids and Christie and Robert for a long time to come.