Constraction reviews in Surprise, Arizona

Jeff and his team did a fantastic job! The clean up was done quickly and professionally. The guys were very helpful and conscientious. The work took a week or so to complete. Every visit was scheduled beforehand, there were zero surprises! We were able to reach out with any questions and everything was answered in a timely fashion. Highly recommend!

We had our entire house flooded by a mistake made by a general contractor. The insurance company contacted ServPro Sun City/Sun City West and Jeff responded immediately and started water remediation that same day. His team, Anthony and John, did an incredible job. They were very systematic at removing all of the damaged interior and cleaned up at the end of each day. We could not have asked for better customer service and care. I would highly recommend them to anyone needing this type of service. They were INCREDIBLE!!!!

When we came home on a Friday evening to find our downstairs flooded from a failed shut off valve in our upstairs bathroom, we immediately called ServPro. Jeff was at our house within an hour with a truck full of fans and dehumidifiers. He immediately got to work ripping out flooring and drywall to help dry our home as quick as possible. He stayed for hours making sure our home was safe to sleep in and assisted with anything we needed. He stopped over every day to check moisture levels, he brought boxes so we could get a head start on packing up, and even showed up when our insurance adjuster came to ensure nothing was missed.
He has exceeded our expectations!

Hopefully your house never turns into a kiddie splash pad, but if it does. Know that you're in great hands with Jeff and his exceptional crew.

We have a roof leak and Logan, Anthony, Cody and David, Luis and Isabella have been awesome to work with so far. Taking extra time to check for possible cracks and damage in the roof prior to the roofers coming and working to provide us a peace of mind. This team is great and I hope you get to work with them if you need help. They have been awesome so far.

The best installers and best price.

Professional customer service, amazing showroom!

Very friendly and accommodating staff

Great service and selection. They are the best.

Very honest all cost up front. Customer service is impeccable!

Very friendly staff and nice selection of products. Prices are reasonable

These folks do great work. They are loyal to their customers.

Amazing company! Amazing staff!! Will always recommend and use not only for personal use for ourselves but also for professional use for my husbands customers with his handyman business!

Great service. Very prompt, professional, friendly and honest. From the initial estimate to the installation, everything about this company says they look out for the customer first.

Great products and amazing customer service. Ty is amazing to deal with. Have bought 2 houses of flooring from them . I will definitely return for a 3rd.

You literally could not ask for a better company! These guys are AWESOME and took great care of us and have always taken amazing care of the clients we send their way. If I could give more than 5 stars I would :)

Looking for a specific tile flooring, cranmore flooring no longer carried. Tiffany got on the phone and called me later when she found it at another company. She went way out of her way to help me. When I buy the flooring I will have cranmore install.

Hi Tiffany,
I want to thank you for responding so quickly and effectively to our problem with the toilet bowl leak. Tony was terrific; on time, thorough and courteous. Your follow-up service and commitment are remarkable.

Ray C.

I used them a year ago and had issues with having to call multiple times to get responses on when they were going to install carpet in my spare bedroom but they finally installed it. Unfortunately, I had water damage in the same bedroom so went back to them last Friday thinking that they will have me in their system and just have to install new carpet again. They did not have me in their system so had someone come out Monday afternoon to measure again. I asked him if they could install it on Friday afternoon since that is my only afternoon off. He said that shouldn't be a problem since it's a small job and they have the carpet in stock. After waiting for a call to see what time, I called yesterday and left a message. They didn't call back so I called and asked what time tomorrow and they told me they couldn't do it tomorrow because they were booked.
I'm pretty much tired of them making promises they don't keep and never calling back as a courtesy to let me know.
I'm using someone else.

I accepted the quote when I got it. I was told I would get a call back and never did. Obviously has enough jobs, they don't need small jobs.

I couldn’t be more pleased with the whole process from getting an in home quote to the install. I also give them a big thumbs up when it comes to affordability. I will definitely be using Cranmore if I need to get more carpeting done.

We had Cranmore Flooring install new carpet and tile in our home. They were so great to work with and very efficient. Everything is amazing quality and we are so happy with our new flooring.

Cranmore Flooring did an excellent job on the bottom floor of our home. From adding a room at the last minute to answering my multitude of emails and texts and accommodating us to get the job done as soon as possible and rectifying a small scheduling misunderstanding, we were treated with nothing but professionalism and courtesy. When I'm ready to endure more home construction, I'm going to have them do our upstairs next! ;) Thanks Cranmore Flooring Sales!