HVAC reviews in Surprise, Arizona

Cool blew is the sh#@!!....they went way above and beyond anything we ever expected.!! Thank you guys for everything! Robbie you are the man!! I highly recommend them tfor any of your plumbing heating and air conditioning needs...thanks again..

Joe was at our house to repair our AC Unit. Very professional and a joy to conversate with. He was on time and worked hard and was very knowledgeable of the business. I appreciate the hard work and professionalism.

Ron was an absolute savior. Fixed our issue and even came back late on a Friday night when something went wrong. 100% would recommend band can't thank Ron enough. Professional, punctual, and responsive. 11 out of 10

The answer I got from the guy on the phone was"WE WILL BE THERE WHEN WE BE THERE" and had a very rude tone in his voice when I asked when they would be out to the house, He had already hung up on me. Not to classy of a company and the people that work there.Your customer service in the office has no class and very unprofessional.

Shane did an incredible job! He was very professional, knowledgeable, and did not try to pressure us into anything. He advised we get a few pounds of Free-on, which we did, and it made a huge difference! My wife said she was freezing that night which is how we like it of course :) Thank you, Shane!

Two experiences with this company. First it took them over 2 1/2 weeks to replace a compressor. Second, they called to schedule a time, the guy repeated the time and date three times before hanging up..,now date of service and I have to call to find out where they are at. Customer Service lady says it was scheduled for tomorrow ...how can that be? He was repetitive about time and date? Now they want me to wait longer and they will have someone out..but can't tell me when. If you are a working individual and time equals money I wouldn't use this company...they don't value your time, they just waste it!

Great service, Chris was an amazing tech.

After 9 months we had issues with our ac again, called another ac company only to find out that this place did a hack job and rewired the unit to work but that rewire ended up burning out our unit. We ended up having to replace the whole thing.

I had a technician, Chris, come out to my place today. VERY friendly and provided me with a lot of helpful information. He helped me out probably more than i deserve, so i want to make sure the company knows i appreciated his work very much! If i ever have to have work done on the unit again, he is definitely the one i would trust!!

A/C broke, called my warranty company who had Cool Blew come to fix my A/C. Dan was professional and prompt. Had my problem fixed in less than 20 minutes. Will be using them for any future repairs!

Called in because my ac stopped cooling middle of the night - my house was nearly 90 degrees at 7:30am. They had the repair done before noon! Technicians were very knowledgeable and friendly with a very reasonable cost. Highly recommend!

I’m looking for somebody to do a diagnostic on my air conditioner unit so I called this place. First time I called I was placed on hold for over a minute without even a greeting, the second time again no greeting place directly on hold, when the gentleman didn’t answer the phone he was short with me almost to the point of being rude. I was told that a diagnostic service would cost a certain amount unless it took the technician more than 15 or 20 minutes at that point the technician could charge me for labor whatever he wants. When I explain to the gentleman on the phone that is not the way you do business he couldn’t have cared less. I would attempt to fix my own AC unit before I ever had these unprofessional people at my house

My hvac tech deserves a raise. He was amazing and so very kind to my family while working in my home. Very respectful and professional! Even the man who gave us the quote was wonderful. Great price. All around great company. Will use in future needs.

Try to came out to do a maintenence on my 14 year old AC unit. Very personable and thorough. Said my unit was in great shape....I was stunned. Didn't expect that result. Last time I had it maintained (by another company). They tried to sell me a new unit. Very pushy, insisted that my unit was on it's last leg. Just goes to show you, always read the reviews. My neighbor had Cool Blew install her new unit,and highly recommended them. Thank You Treyton for a great job.

Poor customer service. If you get this company referred by your home warrenty ask for a diffrent company. I called this morning at 8 AM to make sure they got my request from the home warranty company. They confirmed they got the request but said they couldn't schedule my appointment yet because they had to get together all the request they had received. I was told I would get a call shortly. 5 hours later and half the day gone they call and tell me they cant come look at my AC for 3 days. It would seem that since they gate paid a lower negotiated rate from the home warranty company they put you as a lower priority. It was 115 out today and I had no AC and they wanted me to wait 3 days. Unacceptable. I told them to cancel. They tried talking me into keeping the appointment in case I couldn't find anyone. The first company I called was there in 45 minutes and fixed my air. I dint have time to deal with home warrenty again so I called a company on my own. It was an easy fix a capacitor. Just poor customer service not calling back for 5 hours to schedule

I would not recommend this company to anyone. When they first were dispatched out they turned off my compressor and told me they would be back shortly. Instead the technician went to do more service calls apparently waiting for my warranty company which should’ve been said. Came back 12 hours later to repair the AC, during that visit informed me that the motor was going out. I was also informed that there was oil on my roof and had leaked in my AC and it was going to cost me almost $400 to have it cleaned up before the repair could take place. I paid the cost. A week later the AC goes out again and this time it was the compressor motor. The AC company comes out to repair the compressor motor and all in the meanwhile their customer service representative Sarah is extremely rude. After all is said and done my roof looks worse now than it did before they touched it there is oil spread all over my roof. The response from this company regarding that was I should’ve taken care of my AC for the 20 years that I have had it and t was my fault that it went out. I just purchased this house three months ago and had 2 AC companies look at it because I do live in Arizona and wanted to ensure I had a working AC. All pass the inspection and I proceeded with the purchase of the home. This company shrugs it off onto the customer instead of having proper customer service. This was the most heartbreaking experience I have had.

Cool Blew, Inc came out to our house to fix our AC unit. It went out during one of the heat waves and we had just moved into our new home. After calling the home warranty they advised someone would be there the next day. They arrived on time and had our AC unit up and running within an hour! Replaced our capacitor and had the house cooling down right away. No complaints and very professional.

I’ve used Cool Blew for AC service twice now, once for an AC tune up, and another to address a zone problem with one zone not working. I was shocked that in the middle of a heat wave, calling at 1pm in the afternoon, they had a technician at my address within an hour to look at the problem. The tech was able to rectify the issue rather simply, and saved us a ton of money by suggesting to both tear into the system at this point. I appreciated the honesty of the technician and the speed of which the service was done!

I can't say enough about the wonderful technicians and staff at Cool Blew. They have gone above and beyond on servicing my HVACs and have done everything necessary to ensure that my units are operational and safe. Their customer service is amazing! I am grateful to have met such genuinely nice people who seem to hold their staff to high ethical standards and support them completely in performance of their work. Thank you, Cool Blew.

Cool Blew Inc. called me at 7:00 when they opened. They came to my house by 7:45 and the problem was fixed by 8:45. Quite, very efficient, and very professional. I will most definitely call them again and recommend them to my friends. Daniel did a great job!

I wish I could give this company more stars! They deserve 10 stars for sure!!! Excellent customer service!! From the office staff to the technicians. Technician Dan listened to us and took his time to pin point the issue and was not in a rush do it half fast. I would recommend this company, hands down!!

I came home from work to a hot house, my ac was blowing out hot air. I called Cool Blew and they came within the hour. David the repairman was quick to diagnose the problem, and before you know my ac was fixed and for a reasonable price. I would recommend Cool Blew to any one who's having ac problems. 5 star service.