Home Services reviews in Tempe, Arizona

Air duct cleaning & exhaust fan. Rick with COIT did a great job cleaning the air ducts in my home the other day. Not real happy with the exhaust fan job ($60). I should've eliminated it from the start. But he cleaned up all the debris in the house nicely and the job was done at a compatible rate. Would recommend to my family & friends.

Showed up on time and did a great job cleaning the air ducts and vents.

Would not recommend them for cleaning honeycomb style blinds. Ruined the ones in the bedroom and left several still dirty.

Asked for a gratuity at the end. I'm sure they make more than minimum wage. Ridiculous.

This is the third time I have used COIT for cleaning tile and rugs. Every time turned out. great. Akil was our technician this time and was considerate and did a great job!

I called to schedule an appointment and told the person on the phone that I had a velvet chair and a ivory colored sofa. When they court rep arrived to clean these items, he told me that COIT does not clean velvet or ivory colored furniture. There seems to be a disconnect between schedulers and those in the field. They are sending someone else out to see if they are able to clean these items. But it’s taking another appointment o this rathser than Being able to schedule this when I called the first time.

COIT was excellent to work with. The rep was friendly and not overbearing with up-sells like other companies do. We have been life-long clients and would highly recommend this group to others for Dryer and Duct Cleaning!

Awesome job on my floors! Aaron was a nice guy, very professional, took the time to answer all my of questions, and left my tile and carpet looking fantastic! Highly recommend him and Coit.

Aaron was on time, and very informative. We had our drapes cleaned and he did a great job! I recommend him to anyone.

The technician Wyatt is the absolute best! He is very knowledgeable at what he does, he did my dryer vents and carpet. It was just perfect. Would definitely recommend going with him

The first carpet cleaning guy did a terrible, I mean really terrible job. Spots all over the carpet. Left super wet. Too much soap.
We asked for Miguel Mendez to fix it up. He did a great job,

Incredible work and highly recommend! Jeremiah Showed up on time with a genuine smile, Never frowned that I added several more things to clean which he did at a very reasonable price! You can’t go wrong with this company!

I explained when I called that we had a very expensive area rug that was flooded and I needed a deep deep cleaning in order to get out the water stains out- only after they got there, they said they could bring it back to the factory and try to see what they could do what they need it for about two weeks-I also explained when I called that we had a lesson two weeks away-They literally did nothing other than putting a steam cleaner and ran it over that thing once or twice, and it looked worse than when they started-You can see the photo here this Was after we took a regular residential steam cleaner and look how dirty the water is-How can they claim that they even cleaned the rug whatsoever-Their equipment must be super super Subpar-I was expecting a shampoo, dry, wash, rewash, re-steam and re-dry-They didn’t even have any drying equipment, so the rug was left wet they smelled moldy the next day… Absolutely do not not use this company under any circumstance-It’s unfortunate. The killer of the entire deal is it after they did it and supposedly cleaned it, It was still obviously disgustingly dirty, not even surface cleaned.

The technician was professional and very courteous. My white leather furniture looks brand new. I would recommend Coit to everyone. Thank you very happy customer.

I recently requested a Duct cleaning In my home.
They explained the process and gave me all the details. Wyatt was very kind and help me understand what they were going to do. It was fast and the service was great. I'm happy to say I will call again.

COIT did an excellent job of cleaning our large sectional leather sofa. We had some cat urine odors and they got rid of all of the smell. They did a very nice leather treatment as well.

Andrew Farr was nice & very knowledgeable! As I'm a senior citizen, I'm limited on funds spending. He tried to get my price lower. Thanks for great customer service! The rugs didn't come out as clean & bright as I would've liked though.

Wyatt Roberts cleaned our couch and dining room chairs. He was very thorough, courteous, and answered all of my husband’s questions. We would definitely use him again for future jobs.

I purchased a home and wanted it to be fresh for my move in. Specifically I had my floors steamed dryer vent and AC vents cleaned. Wyatt my tech was very prompt, he explained the process to me and worked quickly. Very happy with the service I received.

We were very specific about what we needed, a seam in our quartzite countertop that required correction. After waiting for our appointment, the representative who arrived was unqualified to assess the issue. He simply took photos and said he would speak to another technician. Honestly, what was the point? I could have sent photos myself and avoided the wait.

Unfortunately, management was no better, quick to make excuses and shift blame instead of taking responsibility for their rude and unhelpful representatives. The entire experience was frustrating, unprofessional, and a complete waste of time.

The technician was top notch! Would use him again. Pricing is misleading though. They shared with me once arriving that the 40% discount code applied when you sign up for appointment online is not accurate which increased my planned service cost by $300-$400. I ended up reducing the number of items I had planned for cleaning.

I did not want to leave a bad review.

Unfortunately, I have no alternative despite giving this company that I have been doing business with for years multiple opportunities to resolve an issue.

My dog had an allergic reaction to food and as a result had bad diarrhea on my Persian carpet. I did what I could to clean some of it but it was too big a job and I decided given the past excellent service to ask Coit for help.

The experience started with a no show on a pick up where I waited for a technician to come and he never did despite calling to confirm. Several calls and messages to him went unanswered.

I was later informed a new software rolled out that day. This I was willing to overlook. $hit happened after all, right 😂

What I wasn’t willing to overlook is the condition of the rug when it was returned to me. It was stained and discolored. However, the areas I cleaned myself were not discolored and in perfect condition.

The manager Carl called me and said “we don’t use anything like bleach” to clean. Well, maybe you may want to consider that if stains remain based on the existing process offering clients an option that if treatment is ineffective they can opt for a second, more effective cleaning. Not a great response for a business in the business of cleaning rugs!!! Fix it.

Carl also said he cleaned the rug x2 which makes no sense because I asked for before and after pics as I planned to store the rug. I got one series of before photos - not 2 - and a rug wouldn’t dry that quickly (same day). I didn’t buy the story.

All in all it was a bad experience and my rug came back to me stained. But - guess what - on my own I was able to get most of the discoloration out with about 2 treatments and several hours soaking a combination of Oxy pet and Dreft for babies.

Coit did not charge me, but for the stress and wasted time I experienced having to wait for technician who never showed up that seems like the least they could do. Not to mention setting stains into a $2K Nain rug that were very challenging for me to try to remove after getting it back.

Photos below - poopy medallion and clean medallion (my own work). Rug returned stained orange hue. Final photos of my own cleaning work removing most of the stain.

Thank you for providing a good⁠—and exemplary—customer service experience, from taking the first call through to the technician visiting the job site, evaluating the property damage, explaining, in layman's terms, potential treatment options, and providing an estimate, along with the idea of maybe consulting with a professional service provider that specializes all the more in cases like the one, here. You are also the only one of five calls made who actually offered to visit the job site, eyes-on, hands-on, whereas the others merely requested texting photos. Your on-site visit and evaluation makes a big difference, and provides all the more confidence, moving forward.