HVAC reviews in Tucson, Arizona
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EVERYTHING YOU ARE LOOKING FOR!
Why disappear down a rabbit hole trying to find a good HVAC repair service? ASAP Comfort Specialists ticked every box on my list. 1) A live person (not just a scheduler) answered the phone who had technical knowledge. 2) They came out the same day. 3) They fixed only what I needed and didn't try to upsell me to a whole new system. 4) They showed me pictures of the faulty part, repaired it quickly, and gave me an honest fair price. 5) Gave me an honest evaluation of my system. 6) No pressure tactics.
Ron was extremely knowledgeable, professional, and trustworthy. This is the kind of business you would refer your family/best friend to. Extremely happy with ASAP! -
Ron and his son Josh are consummate professionals. They installed my A/C over 10 yrs ago and have kept it humming and working--for a fair price and always responsive.
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My old HVAC system went out in September 2019. It was 36 years old. They were quite responsive and even loaned me a portable a/c until they could install my new one. I was more than pleased. All the maintenance service calls they have made since then were thorough. The service tech, Josh, could not have been nicer or more well informed than he has been. I give them a big 👍, and a five star rating!
Since I wrote my first review, above, I have continued to have my HVAC unit serviced twice yearly. Josh continues to be a first class technician who is also a delight to have in my home. He is knowledgeable and, almost equally as important, quite personable. I have no reason to expect anything but continued first class service. 5 stars continues! -
Found this company because they helped save an elderly family member from potentially being taken advantage of. Saved them a lot of money, and that kind of thing means a lot. So when I needed to have my system looked at, I had Roc come out.
He took a look at things and gave me the options. My system was 20+ years old and very low on the old refrigerant. He recommended replacing it. There was no pushy sales pitch, which I really appreciated. He just laid out the facts and options I had to work with. I had him send me over quotes for replacement and he even recommended I get a couple other quotes just to see. I got some other quotes but chose ASAP. Their price seemed fair but integrity is the biggest selling point to me.
I did research and had tons of questions, Roc took the time to answer them and explain things in a way that a few hours of internet research can’t.
There was an issue with the sizing of the new unit fitting into the small closet where my furnace is, so they had to do some creative problem solving. During the install they went above and beyond and solved another problem for me that would have cost me more time and money to have fixed. It wasn’t something they had to do but did anyway while they were installing the unit.
The install went well and in a few hours, I had AC back in the house. The entire team was great and took time to explain things and answer all my questions. Very happy with their work and wouldn’t hesitate to recommend them. -
I cannot express how great it is to deal with an honest HVAC company. They service my units both at home and for my business. The price is always fair and they never recommend things I don't need. I was referred to them by a friend after a really bad experience with one of the companies that advertises a lot. ASAP is better and more fair by far than anyone else I have dealt with.
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I've been using Asap Air for a few years now and they are consistently superb. Ron and Roc have been doing this a while and their experience has saved me money on more than one occasion. They are responsive and punctual regarding their appointments. They do great work and take the time to explain what's going on, what my options are, and any questions I have. I can't recommend them highly enough!
11/23/24 - I'm still with Asap and they're still great. I've had their maintenance plan for years and they are always prompt and efficient. They will explain their process and provide detailed descriptions of any repairs they may recommend. I'll stay with Asap as long as they're in business. -
It was time for a new A/C unit. A friend recommended ASAP Comfort Specialists. Ron came by and gave us a couple of options and estimates. His prices were fair so we contracted with him. We decided to go with a whole new systems, gas furnace and A/C. Ron quickly installed the system with his son, took them less than 1/2 a day. Friendly and efficient! Included 3 years maintenance with the contract. Highly recommend this company. Like that they are a small, local company.
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We have used this company since June, 2017, after returning from vacation to find both our units had failed. We were given a reasonable quote for replacing both units, and have been pleased with the twice annual servicing contract. It's a relief to find a company that stands behind what they sell and install.
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ASAP gets a strong 5 rating from me. They installed an A/C system for me 14 years ago and now a second system this past Tuesday. They are efficient, easy to work with, prompt and well-versed in the product they install. I highly recommend ASAP for your heating and air conditioning systems. Velma Whittingham, Marana AZ *****
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My trusted HVAC people! :) Roc has been my go-to for probably 10 years now- ? ASAP Air has saved me, my family, and my clients hundreds, if not thousands of dollars over the years. Honest, professional, knowledgeable, and genuine. 5 very happy stars!!!
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Excellent company. I used ASAP many years ago to install Central Air at my home, have used them for service ever since, and just had them install mini-splits in my addition. Roc, Ron, and Josh are always professional, courteous, and friendly. 10/10
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Ron and his team at ASAP did a fantastic job replacing my 20yo rooftop system when it finally failed during the recent heatwave. They gave me an estimate the same day I called and installed the new unit in a week.
The price was fair and comparable to other estimates that I got, but without any pressure sales tactics, or attempts to upsell stuff I didn’t want or need. Ron figured out what I’d need to be comfortable in our home and answered all of my questions about options and alternatives.
Installation went smoothly. His crew was courteous and clean. The ASAP team went above and beyond refusing delivery of the first unit which had some damage and getting it replaced from the supplier, even though that meant the job taking longer for them to complete and having to schedule another crane. They also ran a new communication wire so I could keep my current thermostat (which I love) with my new system.
I am very happy with the system ASAP installed. It is quiet and efficient and keeps us cool.
This is a great business, you can’t go wrong with ASAP. -
I have used ASAP for years. I am always pleased with the service. Ron, Roc and Josh are all great never try to sell you something you don't need. Josh is always on time and very professional.
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Buen servicio y el muchacho muy atento excelente trabajo
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Awesome job like always
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Excellent service and quality. Pricing is great too. Highly recommend.
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Arturo was professional courteous on time and knocked the job out quickly
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Ramon was a hard trustworthy worker who took good care of my yard.
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Nick, was professional, did a great job solving and corrected my lighting fixture to work properly...5 star rating!!
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Davante was super nice and informative. Helped get our water back up and running. Thank you for your help
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Jose fixed our two issues in no time, made no mess and still cleaned up. Spoke to the scheduler yesterday afternoon and Jose was here at 9 am. Nice!