Plumbing reviews in Tucson, Arizona

4.7 based on 4196 reviews Back to the listing
    5

    Very professional and honest. Treated my base knowledge as a bonus and did not talk down to me. No greasy used car sales approach... refreshing. I was lucky to find a package that better fit my budget and they could not compete enough for me to pass up what I had found so another company got the bid, but my limited experience with Fusion has been very positive.
    After the replacement service call, the owner reached out the next day to follow up...no pushy sales agenda, just great person to person service. If you are considering Fusion, I would recommend giving them the opportunity to impress you.

    5

    Called Fusion close to closing hours and they still managed to get a technician out before the emergency surge pricing through some quick coordination with their technicians and friendly dispatch. Kyle was personable, knowledgeable, and patient, considering the hour and that the problem would bleed into the following day. Kyle diagnosed the problem and laid a plan out with me before leaving for the evening. Kyle returned the following morning with Mark and they not only had the problem fixed (in the rain) quickly and had water restored to my house, but they improved upon the problem area they had been working on. You can tell they take pride in the finished product the are providing. I’ve already arranged for them to also take care of my A/C. Would recommend the company as a whole. From dispatch to finished job, all interactions were a positive experience. Thank you!

    4

    Four stars are only because more has to be done. The plumber was very kind, knowledgeable and willing to work with my financial limitations. So far I only paid a trip charge. As soon as I can purchase the needed part I will call to complete the repair on my shower flow and temp control valve.

    5

    I recently had the pleasure of working with Fusion Plumbing and Air, and I must say, their service is outstanding! From the moment I called to schedule an appointment, their customer service was top-notch. The technicians were punctual, professional, and incredibly knowledgeable. They quickly diagnosed the issue with my HVAC system and had it up and running in no time. The pricing was fair, and they even provided some great tips for maintenance. I couldn't be happier with the experience and highly recommend Fusion Plumbing and Air to anyone in need of plumbing or HVAC services!
    I also had the pleasure of having Kyler work on my air conditioning unit, and I couldn't be more impressed. Kyler was incredibly professional, arriving right on time and fully prepared. He quickly identified the problem and explained everything clearly before starting the repair. His expertise and attention to detail were evident, and he made sure everything was working perfectly before he left. Kyler went above and beyond to ensure I was satisfied with the service. I highly recommend Kyler.

    Sean the owner is truly running a great business here. Guaranteed customers for life.

    Thank you Fusion Pluming and Air!

    5

    All the people from Fusion were friendly and nice. Whatever the question I had or concern was addressed promptly. They completed the job very quickly. We don’t have any complaints. And would recommend this company. Thanks Fusion

    5

    Loved their customer service. Set apt, sent me email and text confirmation. Was reminded day before, day of received 'on our way' notice. They were on time and did not rush me with my questions. For $99 spring check up, they very informative & pictures helping me understand what work they did and no pressure suggestions & options for future. Looking forward to fall heater check up which is covered in this $99. Great to have a honest & reliable plumber, Thank you Sean and your staff.

    5

    Great experience with Fusion Plumbing and Kyle. Kyle was onsite within two hours after placing call to Fusion. He examined leaking plumbing that needed to be replaced, he made recommendations, made run to pickup needed parts, then did needed repairs. Excellent service. I will use Fusion again and recommend them.

    5

    Jonas, our technician today for our annual system inspection was prompt, professional and knowledgeable. He explained every step of his inspection process and made recommendations as needed. Prices are competitive and all interactions with this business have been easy so far. Very happy new customers!

    5

    Called for an estimate on some plumbing work, Kyle from Fusion plumbing called to let me know he was on his way. He arrived as expected was personable, knowledgeable and informative. He let me know exactly what the job entailed, gave me a fair estimate and let me know when he would be able to do the work. I look forward to getting the job done. I will update my review when the work is done but I don’t anticipate any problems.

    5

    Fusion Plumbing exceeded our expectations…Mitch, Alex, Richard, and Sean (the owner) were true professionals and paid attention to every detail. They were “on-time”, knowledgable, and a pleasure to work with. We highly recommend Fusion Plumbing and appreciate how they take care personal care of their customers!

    5

    From start to finish, the team (Sean, Mitchell, Inigo and Janus) did an excellent job. The jobs (new water main, sewer line scope, tankless water heater flush and shower leak repair) took several days and during the whole time, communication was great. Very happy with their service.

    Called the team back to see if I had a leak in the new system. Turned out it was my irrigation line. Appreciate them coming back out to investigate.

    5

    Fusion plumbing and air installed our whole home water softener and filter system, it looks greats and works even better! These guys were professional, knowledgeable and got the job done quick. Definitely contact these guys for any of your plumbing or HVAC needs!

    4

    It’s a pleasure to work with a company that’s responsible, punctual, and easy to work with. Fusion checks all of those boxes. In particular, Richard and Jonas were terrific and know their stuff. My only complaint is with their fee. I’m willing to pay for quality work. But, they charged $1000 to clean my furnace motor…a two hour job.

    5

    Richard Johnson was very personable. He was familiar with heating and AC systems that met our needs and set a time for installation within a few days. The technicians (Anthony and Henry) installing the split A/C system for us were knowledgeable and very professional. They are a great team working well with each other. Kudos for an excellent job. After a malfunction of the system within 24 hours, Noah was sent out promptly and had the system working properly. Thx for the good service.

    5

    The team was professional, fast and very good to work with. Couldn’t be happier! Special thanks to Anthony, Michael and Sean. They were great to work with. I would highly recommend Fusion for all your needs!

    5

    Best experience I’ve ever had. We needed our home re-piped and Sean walked us through the whole process and offered to install the toilets and faucets we had purchased at no additional cost.
    The plumbers that did the installation were phenomenal. They were kind, thoughtful and very hard working. I was extremely impressed with the results! I will definitely use this company again.

    5

    We had a leaky toilet issue and the problem was resolved within a day. It would have been sooner if the problem was an emergency. Tim was our technician and he was very friendly, knowledgeable, informative and fast. We will be using Fusion's services in the future.

    5

    Kyler from fusion plumbing and air arrived at my place on time and professionally accomplished an outstanding job installing two thermostats.
    Fusion plumbing and air is my go to company for plumbing and air. I have been using them for a few years and I highly recommend their company for value and professionalism.

    5

    While I was here on vacation staying at a family member’s house our AC went down. We contacted Fusion Plumbing drain an AC. They were able to come out same day and we’re able to fix my problem immediately Noah and Michael were able to resolve the issues spoke with the owner Sean on the phone. This company is amazing if you have any HVAC or plumbing needs in the Tucson area you should definitely give these guys a call.

    5

    Fusion plumbing was amazing! We haven’t even started the process of fixing our issues, but it was seamless and professional very pleased with the service provided by fusion plumbing. I highly suggest them for any job big or small. They saved us over $70,000 from the original quote we had from another company. Very pleased.

    5

    Outstanding Service from Sean at Fusion Plumbing and AC!

    I had an issue with my air conditioner during a really hot week, and I was so impressed by how quickly Fusion Plumbing and AC responded. Sean arrived much faster than I expected and immediately got to work.

    He was professional, friendly, and clearly very knowledgeable. He diagnosed the problem quickly and had it fixed in no time. You could tell he takes pride in doing the job right my AC has been running perfectly ever since.

    I’m so grateful for the fast response and top-notch service. Highly recommend!