Plumbing reviews in Tucson, Arizona

Luis and Cesar arrived a couple of minutes early and got right to work replacing our HVAC system. They were courteous, neat, and efficient, completing the entire installation in under 5 hours. They left everything neat and clean. Luis made sure I was comfortable with new system before they left.

The water shut-off valve for our house was not working, and we were preparing for an extended trip. We had visions of a water catastrophe with no way to turn off water. At just the right moment, we saw Arico's television ad and decided to call. The next day, Aaron and Alex were at our house, diagnosed the problem, and fixed it in short order. They had to go for a part, but Aaron was quick to say there would be no charge for their time away from the house. We felt Aaron and Alex were 100% professional, and the charge was more than reasonable. Arico's card is on our "go-to" bulletin board at the top of our list for plumbing needs.

Arico came out and replaced my garbage disposal right away.
They were so helpful to fix my sink which was all backed up from the clogged and old disposal, so now I have a wonderful new disposal.
I highly recommend this company!

I have used this company for all my plumbing needs for about 12 years, and they are great. Always on time, courteous and done in a timely manner. I recommend them to all my friends and anyone who is looking for reliable plumbing service. Thanks ARICO!

I called to get a free estimate on a water softener installation. Steve came and worked up an estimate: $1875 plus tax. He did not ask any questions about water hardness, nor water use. I called to set up a time for install and spoke with two different phone receptionists over the course of a week. Neither could give me any specifics on the grain capacity of the water softener, how often it regenerates, or ideal household size. Steve seems to be the only person who has any specifics, so for every question I had to be referred to Steve, who got more rude the more questions I asked about the system. I'm quite sure I will not be using Arico for any future business as the lack of professionalism is the first warning sign of a business that is not genuine, does not provide quality service and may even overcharge customers. I also find it difficult to understand how a sales person would be reluctant to explain the specifications about the system. I guess customer service isn't what it used to be.

I've always called ARICO for all my plumbing needs but last week I had heating issues so I called ARICO. A very nice friendly person answered and set my appointment in just one hour. Tim arrived on time and diagnosed my heating issue quickly then repair it with in an hour and for a few cents less than his estimate. Tim also gave me great helpful tips on using my heat pump for more efficient use then showed me how to set my vents for heating efficiency. I was very happy and will call ARICO for all my home plumbing and heating/cooling issues. Thank you ARICO!

Arico handles all of my plumbing needs for both my home and my rental homes. They are on my list of trusted vendors and always do quality work, on time, and with competitive pricing. I have been doing business with them for over 10 years.

Jesse arrived promptly and was polite and friendly. He went right to work, clearing both bathroom sinks which were both clogged. In one hour he was finished and the sinks were both unclogged! We are thankful for the quick and professional service of AriCo Plumbing Heating!

These people were here the same day I called for an estimate. The job was scheduled and completed 3 days later. Everyone was polite and professional. The cost was fair. I couldn't have been more pleased! I would and have recommended this firm to my neighbors.

We've used Arico for the last few years, as our washing machine (stand pipe) drains into the kitchen sink if a clog starts to form. We would have it snaked once a year, and that would do it. The old guys were awesome and would always fix the issue. This last time, we got a kid who could not figure out the problem, even after coming out a second time, in fact he recommended that we go with a company with a camera. It doesn't take a genius to figure out that there's a clog not allowing the water to back up in the sink, ugh! We ended up paying for service that was never rendered. Not happy....trying to find a new plumber now.

Is this a scam? You be the judge. Arico ‘snaked’ my septic inlet because of root troubles. They recommended further preventative treatment with RootX. RootX’s active ingredient is Dichlobenil, and Dichlobenil works well. I usually do this treatment myself using Roebic, which is also Dichlobenil (and Roebic can be bought from Ace, Home Depot etc. for $18 for a one pound treatment). On this occasion, I thought I’d let the Arico plumber do it as the two of us were standing around. Treatment usually amounts of pouring the powder, about a mug full, into a toilet and flushing the toilet. In this case the powder was poured into the open pipe and a little water added. It takes about 5 seconds and no skill in either case. For this component of my bill, Arico later revealed that they wanted to charge me $96.20, including tax. Now, they are free to try to charge what they like, but for a proper contract they need to disclose the charge in advance or have a charge that is right or fair or proper. I googled ‘RootX’ and you can buy it online under $30 for two pounds, with no shipping charges.

Is this good service? You be the judge. I phone Ted/Tom in the office at Arico and suggested to him that he should reduce my bill for RootX to the market price of it (which he can check by Googling it). After consulting with the owner of Arico he got back to me with the statement that if I took in a 2 pound container of RootX they would refund me what was on my bill for this item. I asked, incredulously, ‘you are going to make me come to you’. ‘Yes’, was his reply (passive aggression at its best). So, I ordered RootX online, got the container for $30 and took it in to them and Tom/Ted gave me $96.20 for it.

Is this fair dealing? You be the judge. Arico have a minimum charge for a callout of two hours labor. On their website it says that if the job takes less than two hours the plumber would do other plumbing jobs as needed until the two hours was reached. My job took about an hour. But the plumber did not tell me of Arico’s policy and I did not know of it until later when I read their website in detail. I had plenty of other plumbing jobs for them, my irrigation system needed work. Arico were paid for two hours when they did only one hour work. When I later mentioned this to Ted/Tom, he demurred.

On time, efficient, Roger seemed to know a lot about septic systems and concerned re working in a timely manner to keep by bill amount down. Gave me other helpful plumbing advice re replacing sinks, etc. Have used them for years for pluming water heater needs and my boyfriend has as well at his home.

Josh was friendly, professional and efficient! He asked to use a broom and cleaned up his area . Also, he was very polite and cooperative when i asked about the repeat customer discount. He is one of the many reasons I call Arico during these stressful times of plumbing emergencies!!

Misleading "transparent" pricing. On their website they list the water heaters "Bradford White Natural Gas Water Heaters Supplied and Installed" 40 gallon gas for $999. Ordered one for a rental and when I got my bill it was $1250.

Mentioned it and was told they added a 3/4 shut off a $12 part. Have really liked them in the past but feel like I was taken because I wasn't there for the install.

I have used Arico in the past for plumbing issues in my house. They arrive in the time frame agreed upon and repairs are done professionally. Friendly staff. Reasonable rates.

So may 28th I got into contact with someone who works for arico about looking at my a/c unit. he said it was old and needed to be replaced. he said he needed 500$ cash down and 6000$ made out to him to get the unit. he wrote me an invoice for all of it. after 3 weeks of constant reschedueling for an install I said im tried of waiting and want a refund. he said the refund would take 15-30 days. so 7 weeks later still didnt have my refund. was constantly getting the run around when my money was going to be ready for me. I made 4 different phone calls to the office no one cared or did anything. currently ive hired a lawyer and filed a lawsuit against the company and the installer for a refund. STAY AWAY FROM THIS COMPANY unless you want the same thing to happen to you.

As a general contractor, it is critical for my company to have a dependable Plumbing, Cooling and Heating Contractor who will show up on time, have the expertise to diagnose the problem and provide quality work at an affordable price. Arico has been that company for me for more than 14 years and my reputation as a 30 year contractor is reflected in my A+ BBB rating. Experience matters!

Arico was very professional in their work. I had 2 men show up on time and they did a nice and clean job. They replaced my 20 years old Rheem AC system on my roof. I was a bit worried when they gave me an estimate of $3250, compared to one estimate of $9500. Seems there is a large possibility of prices out in the market place. Well Im happy so if you paid $9500 I feel your pain.

We have a whole house hot water recirculating system and the piping sprung a leak near the pump behind the hot water heater in a tight space. Josh with Arico removed the bad section of copper pipe, replaced and re-soldered the connections in a short time. I asked him questions about the rest of the system which is up in the crawl space
above the ceilings. He was very knowledgeable and helpful, presenting a new idea (new to me anyway) using manifolds and a different pump should the need arise for more repairs. My wife and I are really impressed and pleased. In addition the bill was TOTALLY reasonable. We'll call Arico everytime we need a plumber, and if you can request the service tech, we'll ask for Josh.

My water heater went out over the holiday weekend. First thing Tuesday morning I called for help and explained my situation. Arico sent a man out right away and Roger went right to work. By 10:30 am I had a new water heater and plenty of hot water. The man I spoke with on the phone was very friendly and easy to talk to. Roger was also very friendly and experienced with a good work ethic. I'll be calling Arico in the future if needed.

Have been an ARICO customer for nearly 20 years, from a minor faucet installation to a complete repipe of my home. The staff have always been courteous and professional, from the receptionist who deals with phone calls to the technicians in the field who do the work. My last call was to replace a kitchen faucet. I wanted the same type of faucet and since the current one was over 15 years old, wasn't sure if they were still available. The General Manager did some research and found the part number for the faucet and I was able to order it on line. The technician came out and installed the new one. As always, the tech did a great job, and cleaned up the area when he was done. Would highly recommend ARICO.