Plumbing reviews in Tucson, Arizona

Premium work. I had problems with my drains for years. Jake found that the cast iron sewer had rusted out. Jake was in, did the job, and out in a few days. Maybe it could be cheaper, but it COULDN'T be better or faster. Good job explaining the work to me, too.

Martin and Chris came to our house to troubleshoot a plumbing issue. They were on time, professional and very knowledgeable. I will be using Hydro Rooter and Plumbing for all our plumbing needs. I highly recommend them.

They’ve been here three times and every time very professional, very courteous, on time and quick. Martin and Chris were here today and they followed suit with their friendliness and professionalism. I would definitely recommend them to anyone looking for exceptional, knowledgeable, and friendly service.

They were VERY Professional, VERY knowledgeable, VERY Thorough and VERY Clean. By far beat the nearest competitor’s price. Will definitely be using them for all my future plumbing needs. I have already recommended them to two other neighbors as the majority of the homes in my neighborhood have older clay or cast iron pipes.

We had a big emergency ‼️. Jake from Hydro Rooter and Plumbing came out very quickly and assessed the problem. It was a big job. There was blockage under our driveway. Part of the pipe actually disconnected from the other pipe. We agreed on a price and Jake and Clifford immediately got to work. They called the appropriate people to make sure it was okay to dig in the problem area. The next day, Jake and Clifford got to work to resolve our issue. Kyle came and ran the backhoe to dig 10’ down to where the problem was. The 3 of them were very professional, on time and worked very hard to get our household up and running again. They had everything done in less than 24 hours! I would recommend this company. They are professional, fair, knowledgeable and so nice to work with. We felt very comfortable with all 3 of them and knew they would take good care of us. Call them…,you’ll see for yourself.

Wow, amazing. I spoke to Jake yesterday and today he had Martin out at our rental property. Martin explained everything he needed to do in detail and also sent pictures of the drywall that he cut, and the sludge that was clogging up my pipes. I will have Martin on speed dial. He was very professional, detailed-oriented and thorough.

I had a water heater replaced. Martin came out and did an amazing job! He put everything up to code. New valve and new tubing were installed. He even disposed of my old boiler for free. I highly recommend Martin and Hydro Rooter Plumbing for their rapid response. Martin was exceptional and highly proficient and did a very clean job! He's the ultimate professional!

These guys are great - super responsive, communicative, and thorough. They installed clean outs and hydro jetted the pipes of my 1960s house and were able to get everything flowing again! Yvette in the office is super efficient and polite as well. Highly recommend!

I had a wonderful experience with Hydro Rooter & Plumbing. They answered my call on the first try, no leaving messages and hoping someone gets back to you. He was also quick to come out and worked with my schedule. Finding out you have roots in your pipes is not a great feeling but Jake is really knowledgeable and gave me several options to fix the issues cloging my drains. He sent his team Martin & Chris out, they made quick work of the roots and took videos to show me absolutely clear pipes. Very grateful for their help 🙏.

Hydro Rooter did an awesome job! Jake couldn’t have sent a better team to address my sewer issues. He provided me with expert advice on how to approach my plugged drain issues. After all utilities were located his team; Chris, Billy and Martin executed a well thought out plan. Because my aged plumbing system had no clean outs they had to dig down to the main line and install a bidirectional clean out. Chris and Billy made short work of digging and exposing the offending pipe. All three shared in the process of installing the clean outs. Once installed Martin hydro-jetted the stubborn clog and my drain was open!

It’s a pleasure to see a crew work harmoniously to accomplish a goal. These guys clearly enjoy their work and take pleasure ensuring their customers are happy. I would recommend Hydro-Rooter; Jake, Chris, Billy, and Martin to everyone .

Jake replaced my mother in law’s failing water heater on 1 day’s notice, great price and great service.

A few days later, Martin did a toilet pull and reset, resolving the issue we were having with that toilet.

Both services were the most competitive quote we got, and were done promptly and professionally. Highly recommend Hydro Rooter & Plumbing!

Exceptional service and professionalism with a smile!

This team responds to your call immediately and gets you scheduled ASAP, I mean next day at the latest. Owner Jake answers the phone 24/7 and will provide you with a date and plan of action on the spot, very easy to work and communicate with. His team gets to work without hesitation and is very personable.

I purchased a new gas oven from Lowe's and requested installation thinking it would be simple as directing a pipe back to the stove. The Lowe's installer said I needed a line added with a valve. Installer provided me with a contact to Jake that got me fast and fair service.

I immediately called Hydro-Rooter, sent some pictures and described the situation, and Jake asked if "tomorrow was okay" as if I expected him to show up immediately. I was astonished already! Of course, after I hung up I realized I had an additional plumbing issue, a long time slow draining toilet, and called back to request an additional service during the gas line inspection and we laughed because that is absolutely something their team can tackle.

Martin arrived on Saturday and was ready to go, even with the additional expectation of treating/training my puppy to somewhat behave with strangers in the home. He inspected the kitchen and outdoors and immediately contacted Jake to provide a quote for gas line install. While waiting for the quote, Martin quickly started tackling the toilet. After exhausting all possible options (including augering from the roof), we came to the conclusion that a new toilet was in order. Martin is fair and understanding to my situation, and was not offended when I shared that I plan to replace the toilet on my own (still in process by the way). Martin's portion of the repair was complete at this time and after only a few minutes of waiting we received word on a quote to install a new gas line. I accepted their very reasonable quote and scheduled for the following Monday morning! The entire team was again very understanding of my personal work schedule and worked with my and my significant other to dial in a timeframe and get us taken care of.

Here we are on Monday afternoon and I have a better than natural looking gas line to my brand new stove, and a plan of action for my decaying pipes in the future.

Thank you so much Chris, Jake, and Martin for all of your hard work and fantastic customer service!

Great same-day service!

Always there to help me. Quick and fixes the problem

I called for emergency service, they did not call back.

My family and I so happy with the service thank you.

Joey was prompt and professional. I highly recommend the company and Joey.

Excellent service and staff. THANK YOU SO MUCH. I will be recommending you to everyone. PEACE

#Great and trustful honest workers , have use them multiple times , great company.

Zero or negative stars. After promising that they would be there today and then called to say someone was on their way, they called to cancel.
Very unprofessional.

Excellent service. Responsive, professional and very nice to deal with. I highly recommend this company.