HVAC reviews in Little Rock, Arkansas

Our hvac unit was broken for a week with no heat!! and bubba glover came and fixed it in in less than two hours, thank you so much for the amazing service!!

Bubba did a great job! He arrived promptly and diagnosed the problem quickly. He was very professional and answered all of my questions. I was very satisfied with my service.

Jeffrey did a great job for us. He was very polite and didn't waste time to do the job. He got it done quickly and safely. Thank you!

Alex Brown was an expert, friendly and very professional. He thoroughly went though our system to make sure our heating system works properly. Excellent technician!!!

Very pleased with this company. I called this morning and they sent someone out this afternoon. Jeffrey throughly explained the issue, what was needed to make the repair, and completed the repair in a timely manner.

Bert black services is always quick to respond and diagnose problems. They give you a full cost estimate for multiple solutions and complete the job fully and professionally.

Terrible terrible. The lead guy had an attitude problem. The screwed up my wall by unnecessarily cutting holes in my wall, could get my back on straight, put a gash in my new shower pan, knocked an electrical socket out of the wall. Left a huge mess as well in the laundry room. Absolutely terrible experience. Use someone else. A couple of the guys were nice, did a couple small things for free afterwards because of what was mentioned above, but caught attitude from the "leader" or whatever theyre called. I really hope my plumbing wasnt half done like other visible stuff was. Terrible experience. He didnt care too much it seemed

Caryce called to let me know he was on his way & arrived on time. He was very courteous & was so nice & let me know everything was ok. I hope he stays with Bert Black & that he will be my tech in the future!

Mr Glover was very friendly, and explain what was wrong with the unit. I would recommend him at everyone. Would love for him to be our service man all the time.

Site volunteer contact found AC unit frozen. Selected off on thermostat and on, on fan to allow evaporator to thaw out. Went to condenser and found it still running. Opened breaker to stop it. After thawing, he turned breaker back on with thermostat off and condenser started again, even with thermostat removed, indicating to him that condenser contactor was stuck closed so turned breaker back off. When technician arrived next day, he replaced filter and turned breaker back on, assuming open breaker was the problem. Unit started and appeared to cycle properly. He also checked system pressures and determined they were slightly low. When site contact arrived, he explained the contactor issue, but technician didn't have a new one. He set up return trip but said it might be a week or two, and left without repairing unit. If contactor sticks again, the unit will freeze up again. Seems return trip should be sooner. $1100 estimate to add 2 pounds of coolant and replace contactor also seems excessive.
That being said, technician arrived during scheduled appointment time although he didn't call site contact as requested, and started working. He was very friendly and explained what he had done.

My experience with Bert Black is not a good one. I was told by one of Bert Black's technicians my AC Unit was leaking freon and the unit needed to be replaced which was a lie. I was also billed and charged for a service I did not receive. I was charged for an estimate. The manager was very disrespectful when I spoke to him about being billed for that service I didn't receive.

Dewayne was so professional and friendly. He actually pointed out something with my intake that the 47 other techs never mentioned that will save money! Price for my new unit was affordable. Thanks a bunch.

Too much over priced and using a snake to out the clog of my bathtub this is really fast pretty easy but charges me 406$ after tax..

I wouldn’t do because I’m pregnant but if not I could do it

I had to have a ballast replaced for my fluorescent light in the garage. Harvey was very experienced at his job. I had bought an exact model number replacement but the wires were different than on the old ballast. Harvey went right to work and it works perfectly. I will use his company again and I hope Harveyis still there.

Jonah was able to come out and fix my bathroom sink quickly. I appreciated that he was able to work with my schedule so I did not have to take off work to have repairs done. Everything was explained thoroughly and he gave me options for the repair.

Lee was amazing! He understood the problem almost immediately, checked temp in dryer and at end of vent, which was still clogged. He fixed it all now, and I hope it stays. He worked almost two hours and did a great job that we greatly appreciate. Thank you!

Ryan was extremely professional and communicated each step of the work to be performed. I would recommend Bert Black and specifically Ryan to any of my friends needing plumbing repairs.

Mr. Kellings was very professional, and, he asked questions to understand what we wanted done, he completed the task, cleaned up after himself, we were completely satisfied

You definitely get what you pay for. I called Bert Black and was assigned Jonah as my tech. He was very professional and did a great job fixing our issue with the plumbing backing up. We had him come out a second day to locate our septic tank which he successfully did and alerted us of some issues that need to be addressed soon. They aren’t the cheapest by any means but the work is very professional and it’s done correctly. Jonah is an exceptional tech to deal with and accommodated very well with our family setting.

When we turned our thermostat on heat and it didn't come on, I called in the afternoon and got an appointment the next morning. Service Technician Jon Garrison came out and got our heater working in just a few minutes. He is very friendly, takes time to explain what he is doing and why. I hope we don't have another problem, but if we do I hope they send Jon.

My air conditioner was not cooling. I called Bert Black. I mentioned that I had three dogs. I had a technician at my house in less than three hours. He found the problem, corrected it, and was on his way. With the temperature and the humidity as high as both are today, his promptness, courtesy, and expertise are greatly appreciated. Thank you for your help! I highly recommend Bert Black.