HVAC reviews in North Little Rock, Arkansas

Jeremy arrived on time and gave excellent service. He showed us where our second filter was and we didn’t know it was there. we will definitely be using him again!

Your guys were very respectful. They didn't waste any time getting start for work. The noise was kept low and their language was noteworthy if you know what I mean. Lastly, they are professional employees. I truly believe AIRCO when they said "we have been in heating, air and plumbing for 30 years. My hat is off for AIRCO

Horrible service with a disappointing and low service oriented supervisor. Regular maintenance visit turned into no heat in near freezing degree weather. The tech returned this morning and didn’t fix what he messed up the day prior. We had to sleep with no heat and the supervisor was terribly condescending and will disregard you as a customer. Do not waste your money or put your family in jeopardy.

My experience with them was not good. They came twice for the same issue. The first the technician misdiagnosed the issue and had me spend over $800 for a part I didn't need. It didn't fix the leakage from furnace unit which was caused by a busted pipe. The second time, I got the correct diagnosis. However, when I asked about getting my money back for the part I was sold but didn't need, I was given the run around until I threatened to contact the Better Business Bureau. Finally a supervisor contacted me and told me I would get a refund for only half of my money since they had already sold me the part. I was so tired dealing with them that I accepted the half refund. I will never use them again. The whole experience left me with a great deal of distrust in their "expertise". It seems like they are more focused on getting customers spending money on unnecessary parts rather than solving their clients main issues.

This is the best service I have received since I moved back to the USA. I replaced the water heater air conditioning and heating system
With new thermostat and new vents.

The Team did it in one day work straight without lunch until it was done tested and I was trained on my new system. I would say that this is the best Company Team I have ever seen.

Buy from this company and you will be happy.

Thanks for all you do!!!!
Airco

Ronny

I am part of the VIP membership. The company communicated the entire time, from setting up the appointment, to texting me with updates when to expect their employees, with a picture to recognize them. Both were very helpful and professional. No complaints here!

They put a 1" filter box in front of the air handler without even measuring the massive change in static pressure it caused. It significantly reduced the filter surface area which I was unaware of the implications of at the time. Also didn't use a standard 4 or 5" filter box which would've prevented the static pressure drop. They solved some other issues from the previous installer, but the price was exorbitant for the service provided ($7400 for some upper attic duct replacement). Not to mention I had to have them come out not 1, not 2, not 3, but 4 extra times to finish the job as was agreed upon in the contract. The Reme Halo unit was installed with air leaks everywhere, causing condensation all around it on the plenum box. All around a rushed job, I wouldn't work with them again.

We had technician Marcellis McFarlin come out to asses our kitchen sink clog. This company charged us for a diagnostic visit but made no real attempt to fix our kitchen sink clog. The technician barely inspected under the sink, spent time outside on the phone, and then told us we needed new pipes costing over $1,000.

No effort was made to snake or clear the clog, and the explanation given (possible frozen pipes) didn’t make sense, especially since other sinks in our home were working fine. He even seemed surprised when we told him our bathroom drains had no issues.

Later the day, we hired another plumber who quickly identified the real problem, cleaned the line properly, and fixed the issue completely.

This experience felt rushed, dismissive, and sales-driven. I would strongly suggest getting a second opinion before agreeing to any major work from this company. The classic bad-service/upsell-heavy visit was a major red flag. Will not be using again.

First time I’ve used Airco, and I’m pleased with the service. The tech, Ryan, was knowledgeable, kind, and professional. He explained everything to me, answered all my questions, and fixed the issues with my heat pump. I’ll definitely use Airco again! Thank you.

Cody came to service our two mini-split HVACs today. After about three years, one of our mini-splits took some serious cleaning. Our other mini-split just went in this year. Fine service overall. Very professional . We love doing business with AIRCO: honest, knowledgeable, reasonable, reliable. Cody is an excellent tech, very professional. You’ll be glad you chose AirCo. Consider signing up for their annual plan. We trust AIRCO.

I think the young man the technician Cody Hutson was very professional and knowledgeable
of his job . He explained and showed me pictures of the work done in a way that was understandable. I feel you should be very proud to have a technician and employee like him.

The very dest service.

They are very helpful

Exceptional job, guys! Thank you!

Great place..great service..great people!!!

Great service. Dependable. Fair price.

Best Company to work for and to have come do your retro installs

Professional, efficient, respectful of property. Have used them several times and will do so again when needed.

Just needed freeon put into AC unit and it has been 4 work days claiming tomorrow.

Excellent they always get me fixed fast

Always top notch, professional and affordable service.