HVAC reviews in North Little Rock, Arkansas

4.7 based on 727 reviews Back to the listing
    5

    Very good service. Professional and cleaned up afterwards. Checked system for any other potential problems.

    5

    They came very fast and diagnosed the problem. The issue was fixed same day.

    5

    Preston and Jason came out and diagnosed my Heat problem was able to give me temporary heat until the part came in. Installed the part quickly today and I’m up and running and cozy warm. They were very professional to work with and did a great job. Highly recommend Baldwin empire.!!!

    5

    Baldwin Empire Services is the best company for HVAC service and ac repair in all of Little Rock and North Little Rock, AR! Their mini-split installation and air conditioner repair service for us great. Will use them again, for sure.

    5

    Our AC went down in this unforgiving heatwave. We had a glowing recommendation from a family member and gave Baldwin Empire a call. My wife and I both talked to Rebekah who was so friendly and she assured us if they couldn’t make it out that afternoon they would be out first thing in the morning. Sure enough our tech was out 10 minutes early the next morning. I regret I didn’t catch his name because he was fantastic. He got right to it and came back to my front door and said let’s turn the power back on, we’re up and running. I think we spent more time chatting in the entryway than the amount of time it took him to fix it. 5/5, highly recommend!

    5

    Excellent company! Communication was on point and service was just as good.

    5

    This company is top notch! Communication is solid, they take you through the entire process and install the best equipment on the market. I had a complete residential HVAC install last year and it was seamless. The HVAC is very energy efficient and operating wonderfully.

    These are my lifetime HVAC service providers.

    Thanks for everything you do!

    5

    Scheduled me promptly, priced my HVAC repair fairly, and was in and out in no time. I couldn’t be happier with the service!

    5

    Had Baldwin Empire Services come out to do a furnace inspection and tune up on the A/C. The technician was very knowledgeable and professional! Truly top tier service! 10/10 would recommend to anyone needing HVAC work.

    5

    To be straight to the point, these guys are the best in the Little Rock area. Fair pricing, over the top communication, friendly and competent technicians. What more could you ask for? I HIGHLY recommend you give Baldwin Empire Services a chance to earn your business.

    5

    They were prompt, informative and very courteous. They took pride in their work and it was the best contractor experience we have had in a long time! I would definitely use them again and recommend to anyone in need of such services!

    5

    I had such a great experience with this company! They got me scheduled quickly, communicated clearly every step of the way, and were total straight shooters - no fluff, no upselling, just honest, thorough service. They took the time to explain everything to me, which I really appreciated. It’s rare to find a company this professional and trustworthy. I’ll absolutely be a repeat customer and highly recommend them to anyone needing HVAC work!

    5

    This was our first time using Baldwin Empire Services, and we couldn't be more pleased. From the moment we called to set the appointment, we had clear and consistent communication from their team the whole way through. Preston was our technician, and not only was he on time, he was friendly and extremely meticulous in his work. 10/10 recommend!

    5

    11/10 service call. Everything you need and expect from a service company that you usually don’t get. Preston was our tech and he was great! Punctual, friendly, honest, got the work done ahead of schedule and got onto his next job to earn another 5 star review. And the dogs liked him!

    5

    I can’t say enough good things about this company! They did such a great job, were so kind, and communicative through the process. They installed an entire new ac unit with duct work to my addition in 2 days! I would recommend them a million times over! Their customer service and work ethic is top notch!

    5

    Best experience! The owner operator is fantastic. Straight forward, no gimmick. Was able to get install done quickly. Great communication and great pricing. Will use them for all my future HVAC and plumbing projects 5/5

    5

    Awesome family to work with! Had my HVAC units replaced just in time for summer (And next winter). They took care of ordering all of the parts, scheduling and installation. My new unit runs much better than the old one from the 90s. They even took extra care to clean the area and fix up some other HVAC related things in the crawl space that weren't installed properly. Highly recommend!

    5

    Great to work with; prompt and fair on pricing. Knowledgeable team we depend on, highly recommended!

    5

    Best of the best! Schedule and rescheduling is a breeze and they are very accommodating. They’ve been to my house twice now and their service has not changed. Fair pricing and dedicated care. They take the time to explain your issue and the solutions.

    5

    Jason did an excellent job getting my irrigation system back working again. He arrived right on time or even a few minutes early so I have no complaints and will definitely use them again.

    5

    The service tech was on-time for the appointment. Was very thorough with the service and got the unit back up and running quickly. Highly Recommended