Reviews of local pros in North Little Rock, Arkansas

4.7 based on 2675 reviews Back to the listing
    5

    The Leak Tech was excellent! He was professional, knowledgeable and took the time to explain the parts and the process. I will definitely share with others that need this type of service. Thanks American Leak Detectors!

    5

    Casey came out to try to identify if there was a water leak somewhere in my home that was causing my ceramic tile to buckle. He explained every step he was taking to identify the source of "any leak". Ultimately he told me if there was a break or leak in the system, there would be a noticeable change in the water pressure when he turned everything on. So we have eliminated the possibility that water leakage is causing the buckling. On to the next measures to get at the cause and repair the floor.

    Casey was pleasant, professional and thorough.

    5

    The water leakage was repaired sufficiently. Hopefully, we will have no more leakages using this overhead waterline system The techs were very courteous. They cleaned up behind themselves. Grade - A. Thanks, Zack and Brandon.

    5

    I have had American Leak to my house three times! They have always been prompt, friendly and professional. They always explain everything to where I understand the issues and the solution. I will always call them with any issues in my home!!

    5

    The guys at American Leak are top notch. I have called them before and as always very nice and will explain whatever you do not understand.
    The team had to reroute a pipe and it only took one day.
    I would say if you have a leak and you can’t find it. Who you going to call? American Leak that’s who.

    5

    The technicians were on time and very polite. They were able to find our leak quickly and then repaired it for us. Best customer service! Highly recommend!

    5

    Mike at American Leak Detection did a wonderful job of finding and repairing a PVC leak in our hot tub. He and his partner did a great job in a timely fashion at a fair price.

    I recommend American Leak Detection and Mike if you need help with your pool or spa.

    5

    Look no further if you need leak detection and plumbing repair. I don't think I've ever had a more professional experience with a repair technician. Technician Bruce Baugh was just exceptional. From before he even arrived, throughout the diagnostic process and after the repair was complete. He explained every step thoroughly with no surprises.

    5

    ALD located a a split in my 45 year old cast iron drain pipe. The split, located under the concrete slab, was between the kitchen and the bathroom. After sealing off the work area to control dust they accurately located and excavated the area of the damaged pipe…taking care not to damage the surrounding area. They checked the rest of the pipes visually (video camera) and flushed them out. ALD then repaired (replaced) the damaged pipe, refilled the trench, and poured new concrete. During the entire process they kept the area as clean as possible and disposed of any waste materials. The guys were very pleasant and professional…they even mopped up the dust on the floor. We are pleased.

    5

    You never want to find yourself needing leak detection, but if it’s unavailable, there’s no one I’d recommend more than like detection of Arkansas.
    My technician, Bruce, was incredibly knowledgeable, and the stress I was feeling east within moments of his arrival. He explained everything clearly, Was confident in his work, and truly knows his craft. He represents the company exceptionally well late detection of Arkansas should be the first call you make when dealing with Water issues.

    5

    I was very pleased with our experience. Bruce was very polite and did a great job. I would be happy to have his help again…although hoping we don’t need that. 🤭 I wouldn’t hesitate to recommend this company and our service guy, Bruce, to friends and family.

    5

    We had a leak under the kitchen island and we had two different plumbers come out. The first plumber did not have the camera equipment to locate the leak and the kitchen cabinets were in the way. After the kitchen island was removed by the restoration company, the second plumber came out. He said he didn’t see a leak and told us to pay them another service call to come back when the island was rebuilt and he could hook up the plumbing and see if there was still a leak. Layton and Louis came out today and after some innovative thinking, they were able to hook up kitchen sink to see if they could locate a leak. They found it right away! Their team will be back later this week to complete the repair. They were both very knowledgeable and asked if we had any questions. Their customer service was superior and we will definitely recommend your company!

    5

    We had a major plumbing issue and were without water for 10 days. I contacted American League Detection at the request of the plumber, who could not find the source of the leak. ALD arrived the morning after I called late the afternoon before (they basically responded within hours of my call). The people who work for ALD are the real deal, because they care. From initial contact, scheduling, and the arrival of Zach and Dillon at our home, we knew we were in good hands, which proved to be reality. The next day without request, Louis (Supervisor / 25 years with ALD) arrived to make sure "we were okay". He spent two hours with the plumber offering his expertise, most of which translated in to the actual scope for the repairs. Professional through and through.

    Thank you American Leak Detection!

    5

    Layton came out to replace the regulator on the water main to provide more volume in the faucets in the house. Found out that the Clinton Water Dept could not increase the pressure coming to the road I live on or to the house. American Leak Detection did not charge me for the service or the new regulator as ‘they could not increase the pressure as they thought’. Does any other company do this? Not even travel time. You know who I will call and recommend any time this type of service is needed! Honest, dependable, great customer service! When Louis came out earlier for leak detection they also provided awesome service and explained what they were doing. No leaks!

    5

    UPDATED:
    Brandon came out this morning and performed a pressure test and was able to determine the leak is in the slab (main service line). He discussed possible options for repair and will work up estimates for them and get back to us. I would recommend and wouldn't hesitate using ALD for all your plumbing needs. Sry prompt and professional service.

    5

    Louis and Layton replaced my shut off valve and pressure regulator located after the Conway Corp water meter. They were on time and finished in 2 hours. I now have better water pressure and security that I can turn off the water in an emergency. They were very professional and I highly recommend them.

    5

    I was pleased with the service from Louis. He showed up on time and was very thorough in his research and explanation of what he was doing. He was very professional and we were appreciative of the assistance in locating the source of the leak in our business.

    5

    I have only had excellent customer service from this company. Previously I had work completed by Zack and Dylan who were exceptional, I really appreciated them.
    Just this morning I had AR Leak Det. come out to evaluate a possible leak. I received notice with a picture of them prior to the arrival time. Bruce and Alex arrived on time, patiently allowed me to explain the previous work that had been completed as well as the reason I had called them to come out this time. Before doing anything they told what they would be doing, keeping me in the loop the whole time. They did a pressure check showing me exactly how they checked for a possible leak, showing me the gauges and what I would see if there was a leak....
    As a customer I can tell you that it matters for a company that is working on your home to be professional, and transparent when they are evaluating something that could cost you a lot of money.
    Bruce and Alex were both.
    I highly recommend using Arkansas Leak Detection. These guys are top notch. They were friendly, considerate, on time, professional and explained everything about what they were doing.
    10 stars. If you want it done, and done right the first time. Call em, they will not let you down.

    5

    I have almost forgot what it was like when you ask an employee where something is and they take you right to the product. Not only do they know where the product is, but actually know what and how it is used. If you are an owner of a business and you would like to see what real, genuine Customer service is, drop in and check it out

    4

    Always, always the most helpful staff around. Every trip here I get great service from these guys.

    5

    They had great stuff and very helpful people just awesome check it out guys