Bathroom Remodeler reviews across the US

Shurgman's Bath is a locally owned business, servicing San Diego and Orange counties. When you are shopping around getting quotes for a new bath or shower, looking into businesses' licensing and reputation, honestly, what do you look for? You want your dream bathroom or shower or tub. You want it yesterday. You want a price that is reasonable. Some want it cheap. And if you want that, then you settle for cheap, inferior quality, unlicensed contractors or a handyman, where you have no recourse in the event something goes wrong. Shurgman's Bath guarantees ALL of their work, beginning with installation/fiting plumbing and drains, with an end completion list of review to your satisfaction. And they promised, if something cracks, the plumbing goes wrong, or have any other issue with their product, that they will come out and fix/replace it. Because of their LIFETIME guarantee, folks.

Installers Tony and Nico were prompt, professional, and so hard-working. As promised, they arrived early and immediately got to prepping to cover the work area and room. They didn't mind my questions--providing a thorough response, even when interrupting their progress. Honestly, they were amazing. And the finish? I was WOWED. I am very happy with the results.

Meet with their people, get a quote, listen to their story, compare, compare, compare. But in the end, go with Shurgman's. You won't regret it.

I couldn’t be happier with the bathroom remodeling work done by Shugerman. From start to finish, the entire process was smooth, professional, and completely stress-free. The team was punctual, respectful, and very knowledgeable, and they took the time to truly understand what I wanted.

The quality of workmanship is excellent. Every detail was handled with care, and the final result exceeded my expectations. They used high-quality materials, kept the workspace clean and organized, and completed the project on schedule.
I highly recommend Shugerman to anyone looking for a reliable, skilled, and professional bathroom remodeling company. I would absolutely use them again for future projects.

From start to finish. Hands down the best tub/shower conversion. I had 3 bids and Shugarman' Bath was the best and completed in 2 days. I couldn't be happier. Excellent team work, communication, consultation with Jeff, Danny demo & installer, and Daniel dry wall repair detailed. 💯 % recommend 👌 👏 👍

This is the second bathroom I have done with Shugarmans. The sales process was very detailed but the thorough explanation of the incredible warranty/guarantee sold itself. The quality of the materials is seriously good but in the end it comes down to installation. Chuy and Rickie were consummate professionals in every aspect and their workmanship was top of the line. I never give 5 star reviews but these folks are the exception.

We had our guest bathroom tub and shower torn out and replaced with a totally new tub and shower. We love our renovated bathroom! The new shower enclosure is so much nicer than the tile it replaced. Adrian D the installer from Shugarman's was great! He walked us through the process before beginning and he set to work tearing out all of the old tub and shower components. He installed all new copper pipes and added extra supporting lumber in the wall to support the new grab bars we had him install. He put in all new waterproof backing boards and a special sealer behind the full wall panels that look so much better than the tile it replaced. And, cleaning the new walls is so much easier than before. Adrian did a great job fitting the walls and fixtures and glass doors perfectly. So the finished installation looks and works great!

The installation was done by Jorge and Diego. Their work was thorough and professional. Attention to every detail is clear when seeing the final product. The was a tub-to-shower renovation in a bathroom originally built in 1983. Well done!!!

I needed to upgrade my bathroom from a tub to a shower for my quadriplegic mother. It was done in two days and is such a relief for me, as her caregiver, to be able to have an accessible shower. Thank you, Billy, for going above and beyond to make a stressful situation remedy itself. He and his assistants, Will and Diego were courteous and respectful of my house. Overall excellent experience.

I hired Shurgarman to install a new shower in my bathroom. I had problems with my floor, plumbing, electrical, etc so I had to first get these things fixed before they could proceed putting in the shower. Once it was ready, Toby and Bryan stayed late to complete the job and did exceptional work. I am so pleased with the final product. Highly recommend this company

We had received 5 proposals to replace our master bath shower and replace our guest tub/shower with a larger soaking tub. While Shugarmans was not the lowest price, I am 100% certain we made the right decision by choosing Shugarmans. From our initial meeting with Adam to our 4th meeting at their showroom, Adam was extremely patient and professional. He thoroughly answered our questions and presented us with several options. Once we decided on what we would like and signed the contract it was only a few short weeks before installation began. Brandon C was our main installer, he was extremely professional and courteous. He encountered several obstacles that were uncovered once our items were demoed; from water damage, dry rotted studs, damaged subfloor and even some black mold. Brandon was able to take care of all of these issues for us and even rented a dehumidifier from Home Depot to get rid of the moisture in the walls. All of this was performed at no additional cost to us and was done expediantly. Shugarmans stand behind their no additional charges policy!! I would hate to think the cost associated with what they did for us and the delays that would have been encountered had we gone with another company. They were very efficient on notifying us on the status of our project. I will refer anyone I speak with to choose Shugarmans for any of their tub and shower make overs. Excellent job!! Thank you for your hard work and dedication on our project!! Adam and Brandon C are the best!!

Todd B.

Danny was our remodeler, when we saw ONE guy we were worried. But we were instantly proven wrong when he did the darn thing!! He was professional and spoke through the entire process. Would 100% work with this company again because their product speaks for themselves. So happy with the end product

We recently used Shugarman's Bath for a shower remodel and had an outstanding experience from start to finish.

The project kicked off with Nico, who handled the demolition. He was punctual, professional, and incredibly helpful. He actually took the time to explain his process as he worked, which was both educational and gave us peace of mind that the job was being done right.

The installation was completed by Fabian V. and Missael D.. They were great communicators who remained professional and courteous throughout the install. We especially appreciated that they didn't just rush through the job; they offered expert suggestions and walked us through a few key decisions to ensure we were happy with the final layout.

The entire project was completed on time and the craftsmanship is top-notch. If you’re looking for a team that is professional, respectful of your home, and highly skilled, I can't recommend Nico, Fabian, and Missael enough!

I was so happy with the shower and tub replacements done by Shugarman's Bath. Our installers Chreen G and Steven were an awesome team. The work was so professional and might I say perfect. They kept our home clean throughout the process, consulted us on placement of shelves, bench, shower head etc.
They were never offended when we wanted to check the progress of the work. Everything looks beautiful on the outside, but what gives me peace of mind is knowing the quality of work inside the walls and in the drains.
The lifetime warranty also gives me peace of mind.
Kudos to the salesman Sean who was especially patient and able to answer ALL our questions. The work was completed exactly how it was promised.

Choosing Shugarman's Bath to replace our thirty year old tub and shower combination was easy. The biggest selling point to us was that when they deconstruct and remove the old fixture, no matter what they find behind it (leaks, mold, worn out piping, damaged support beams), repairing it is included. Their installation team will do it then and there as part of the new install: There's no outsourcing of any problem to a third party. There's no stopping work and telling us to "go find a plumber before they can continue" or anything of that sort.

It took about two and a half months for all the parts we ordered to come in. (That was fine by us.) They scheduled a mutually convenient start date for us and their team. Deconstruction was done one day by Adrian and a helper. Installation took two days by Adrian working solo.

There were three surprises found once deconstruction was completed:

1. Previous replacement piping had to be rerouted. (Adrian explained and showed us a better route. We agreed and he proceeded.)
2. The location of the inset shelf couldn't be put on the back wall because of the depth of the stucco on the backside of the framing. (Adrian saw the potential problem and offered us a different location - the shower's back wall - which was fine by us.)
3. The grab bar entering the shower didn't have the wood beam support to be mounted. (Adrian added the support beams to provide a firm mount for the grab bar.)

A big big shoutout to Adrian. Not only did he show great ingenuity and craftmanship - he was very informative and friendly. We highly recommend and thank him.

What an amazing transition! It's been about three weeks now and there are no problems and it's been so uplifting to have such a fine shower space in our master bathroom. Thanks again, Shugarman's Bath. Five stars rating!

When we bought the house we had slated to have the master bathtub removed and the shower enlarged. For the past 7 years the only thing the tub was used for was to give water to the cat. We met Shugarmans at a Home and Garden show in Del Mar, and liked that the could do custom showers not just a one size fits all shower. After a few months we decided it was time.

Working with Susan during the sales process was amazing we worked on many configurations so that we could maximize the space based on the largest drain pan we could go with. Even after a few days we weren't sure that it was going to be correct and called her to resize a few things, she was always a pleasure to work with.

The wait was the probably the worse part as it took about 3 months from Sales to Install. Mainly waiting to have the drain pan created - this was probably due to the type we choose. But Adria was always checking in to give me updates.

On installation start to finish, we couldn't be happier. Nicho was efficient and worked hard to get the old shower and tub removed. He was very thorough in preventing as much dust as he could from getting to other areas of the house and his clean up afterwards was immaculate.

The next day Jorge and Michael came to start the installation. Jorge checked in quite often to make sure that the install was going as planned and noted that there might be issue with the way the pny wall was configured and he easily pivoted when I made a suggestion to add the back higher wall. Even though it required a few more calculations he was positive and figured it out and it turned out great.

Jorge spent about 3 days to complete the install with some help form Brian on the last day. He was awesome to work with and very professional. All and all the install went very smoothly, and we are very happy with how things turned out.

Thank you Shugarman's Bath for the professionalism and our new Shower!!!

I had a shower/tub replaced by Shugarmans and couldn’t be happier with the experience. My salesman Adam was friendly and made sure that my wife and I got exactly the shower design we were looking for. I wanted a stress free install that was done right and that’s what I got. Fabian and his install team are very professional, friendly and efficient. Every little detail was taken with quality care from start to finish. I ended up with a beautiful walk in shower with a high end luxury feel. I’m glad I went with Shugarmans out of all the many bathroom renovation company options.

Is it expensive to install a new shower? Frankly, "expensive" is relative. In this case, I got what we paid for, and it's well worth it. Here is what we got: two-day demo plus complete installation, communication every step of the way (texts when the team was en route for consultation, installation, etc), a team - led by the professional and personable FABIAN :). The installation was exactly what we ordered - no additions, no deletions, no last-minute changes. My camera is terrible, so the end result in the "after" picture does not reflect the luxurious, clean, solid shower that we now enjoy. On a social note, it was impressive to see and interact with employees who seemed genuinely invested in the family concept at Shugarman's. It's nice to know we're supporting a company that places great value on their highly-trained employees. Every detail was paid attention to...from carefully protecting our hardwood floors in the house to returning to fix (free of charge) a piece of drywall that was inadvertently knocked through during the demo. No loose ends. No extra charges. And it's a lifetime guarantee. Try finding a nicer group of people who will stand behind their name and workmanship. Thank you, Shugarman's!

From the lnquiry to the follow up I was treated with respect and understanding of my needs. This wasn’t a “hard sell”. They weren’t the least expensive but I chose them for what was included…if any issues like mold etc found when removing original shower my quoted cost remained the same. My installation went smoothly and my installer Dillan was the best. I would highly recommend.

Shugarmans Bath Team [ Chreen & Steven ] were fantastic! Professional, courteous and great listeners, besides their quality of work. We are so very happy with the results of our shower/tub refresh and it took only 2 days. And that's even with them finding a leaky valve in the shared plumbing wall from a project 2 months prior [from another company]! We are grateful for the discovery and the rapid turnaround that has made this bathroom beautiful and the security of knowing it's done right.
Thank you, Chreen and Steven!

We had our old, original 1970’s bathtub/shower replaced by Shugarman’s bath in September.
We did have a competing bid, but chose Shugarman’s, mainly because of the excellent reviews and lack of hard sell tactics.
Ruben was the excellent tech that completed the demo and new install in 3 days. I was impressed with the quality of work (replacement of the shower drain piping, grab handle reinforcements, copper piping, plus more) and I don’t think I’ve ever seen better caulking applications !
We did have a few minor issues, but they were far overshadowed by the positive results. There is not many times that I have had good things to say about contractors, but Shugarman’s is the exception.
Recommended.

Nicholas, Jaret and the rest of the team were excellent. They did a great job in both bathrooms. Sean was also very helpful. The work went just like he laid it out to me during the estimate part of the project. I would recommend this team to anyone interested in doing a bath or shower update

We had our old fiberglass shower replaced by Shugarman’s Bath, and we’re very happy with the result … a sparkling new shower with a fantastic dual shower head. From the first meeting with Adam, our salesman, to the final clean up, we had a good experience. We chose Shugarman’s for their guarantee of a fixed price regardless of what the condition of the walls were once they started the demo. We had to wait a couple of months for the shower floor, but we didn’t mind. We were kept informed on the progress of that, and once it was in, the scheduling began. The whole installation took just one day! The attention to detail was excellent. When we had to make adjustments to our grab bar location, and we did that cooperatively with the installer, Bryan. We also had to switch from a niche to shelves due to the placement of pipes between the wall joists. We made that decision together and only had to wait about 3-4 days for the new shelves. Dante installed those and tightened the door handle to complete the work. There was some debris left from the install in the bathroom and our garage. I made Shugarman’s aware of it, and Karina, their Customer Care Coordinator, offered to have our whole garage cleaned. That was completed quickly and expertly at no cost to us. That’s great customer service! I highly recommend Shugarman’s for your bathroom remodeling needs. Expect to pay a little more, but the investment is worth it.