Home Services reviews in Berkeley, California
-
I would give six stars if possible. I am a collector of semi-antique and antique Persian tribal rugs, mainly Qaishqai and Luri. These are rare one-of-a-kind works of art, not commercial Persian weavings. I have over 70 of these. I had one rug that had some moth damage so I took it to Sam for repair. Over the years I have know many many people who repair and restore Persian rugs. Sam is the best I have ever seen. I defy anyone to look at that rug and show me where the repairs are. His cleaning is done the 100% correct way with the rugs coming back shiny and soft like new. I also give him credit for saving 52 of the rugs in my collection from destruction. One day he was in my place and started looking at the rugs that I have hanging on the walls and noticed that every one of them had moth eggs, tiny, almost invisible little white dots. He took every rug down, treated them for moths and washed them. The next step is to spray every nook and cranny of my office where they will be returned so that they can't possibly get re-infected when he returns them. It's expensive to treat and wash 52 rugs but nothing compared to repairing them or losing them completely. Thanks, Sam. Great job.
-
Mr. Zareii did extraordinary work cleaning our two rugs! The color is brighter and the fringe around the edge is completely clean, we didn't think either were possible. He chooses the cleaning products based on the type of soil in the rug and uses gentle cleaners to maintain the color and quality of the design. He is a wonderful, good, and generous man with his time and expertise!
-
Rose Oriental Rugs did an excellent job of cleaning my hand-designed and loomed family room rug, which was quite stained. Sam was professional and gave me an estimate and time in which the work was to be completed and fulfilled it. I highly recommend this company.
-
It was my first time using the rug cleaning services and I could not be happier with the result. I made the phone call and they were at my house in few hours. The quote was the same as what they gave me over the phone. I asked them to wrap my rugs (I had five of them) in plastic bags when they were done with cleaning since I wanted to storage them. They said they don't usually do that, but made it happen per my request. They were very professional and came to my home with masks on. They brought back my rugs and asked me to monitor them first before wrapping them on the plastic bags. Overall, I am very happy with my experience with the Rose Rug Cleaning & Repair and I highly recommend their services.
-
I couldn't be happier with the work Rose did on two rugs of mine this month. The rugs hadn't been cleaned in a while and one had to be washed a handful of times, more than usual, and I was impressed with the care that was taken. The rugs came back looking beautiful again, and Sam was very kind and thoughtful. I will definitely use Rose again and will recommend to friends.
-
We bought a large rug for our dining room in 1991...and hadn't had it cleaned since then. Lots of dinners, parties and receptions meant the odd red wine and food stain. We had the rug washed, and the red wine stains vanished. When it was installed again (180 degrees rotated, to even out the wear and sun exposure) I was SO impressed. It looked new again! We opted for a new rug pad as well, which seems to grip the rug and prevent bunching. We're really happy with the service, as well as the expert advice.
-
Excellent service and treatment of fine rugs. I needed several antique rugs cleaned and repaired and Sam the owner is an expert at repair and restoration or just plain cleaning. He is detailed oriented, extremely knowledgeable about rugs, and can tell you their origin and other interesting information if you ask. The rugs look beautiful and will last now dozens of years to come. Thanks Sam!
-
My experience at Roses Rug cleaning was absolutely incredible from start to finish. Everyone at Roses Rug cleaning was knowledgeable, sincere and kind. I Highly recommend this company. We need to support small businesses, especially those owned and operated by people of color. I will be going back to Roses Rug cleaning over and over again so long as I live in the Bay Area. Check them out!
Best prices in town! -
Rose Rugs did a very good job on 3 rugs for me. My dog had messed them up substantially. Sam picked them up and delivered them, I think it was 3 wks, later. I also bought a thick pad to protect the floors. I'm happy with everything they did. Sam, the owner, told me one of mine was 80 yrs old which I hadn't known. And did a repair on it. They all looked and felt good, and I would use Rose Rug again. Also if shopping for rugs, I would look here too.
-
The two washed rugs look beautiful, better than they have in decades. Sam told me about some of their images and the age and genesis of the rugs. Wonderful. A 3rd rug is being repaired, a hand process that takes months. The Rose Rug worker repairing other rugs gave me the confidence to hand over mine.. I've now given this company another 6 rugs for washing, repair, and moth proofing.
Sam believes in, lives, personal service, a seeming casualness that obscures his diligence with his records. Even so, I suggest that a customer take one's own photographs when relinquishing rugs, if only to keep straight which rug came from what province... -
Outstanding customer service! I am always so pleased with the outcome of my Persian rug. This is the second time I have used H Tulanian & Sons and have referred them to my friends and they too are happy! Wonderful place! Very highly recommend!!
-
The owner of Rose Rug Cleaning is named Sam, and he does all the cleaning. He is a total professional. Understands carpets from A-Z, and then some.
He saved an antique plush fabric nobody else would touch. But Sam took me on as client. Not only did he manage to get all the stains out (in a long process without harsh chemicals), but made the plush carpet-like fabric look like new. It was almost a miracle!
I could not have been happier.
He saved the fabric all other cleaning services had told me to throw away.
Sam has since done our big wool carpet and given us excellent advise on 2 Persian rugs we own. His expertise and craftsmanship is for real. He also understands customers. He is calm and polite and he knows that sometimes a cheap rug can hold memories and feel priceless. One can be sure that he will give it the same diligence as an expensive piece. He explains everything. A great craftsman! -
They cleaned 3 of my rugs (2 wool and 1 silk, large, medium and runner). They provided excellent service and the rugs look great. They also looked at my antique rug and gave me advice on how to take care of it and what repairs it would need in the future so I can plan for it. Appreciated his honesty and advice. I highly recommend them.
-
I have used Rose Rug for the past 3 years and will continue to use them again. He is honest, polite, and very knowledgeable about cleaning and repairing antique rugs. 2 times he called and asked for additional time to repair my rugs. He explained he needs more time to fix them correctly and properly according to his standard. In one case he said he has to do the work again but not going to charge any additional money. I am glad he did because antique rugs are art collections and the values go up so they need properly fixed to hold their value over time. Overall, I recommend him to everyone.
-
I had three rugs that were long overdue for a cleaning (one old Persian and two Turkish) and heard that Rose did good work. I called Sam and couldn't be happier with the outcome. He came to our house to pick up the rug and noted that the fringes and binding on our Persian would benefit from repair. His advice was just excellent. When he returned the rugs we couldn't believe how nice they looked! The fringe and binding repairs are just perfect and the colors have never been more vibrant. If you want attentive, expert and first-rate service this is the place to call!
-
I had five rugs that were long overdue for a cleaning and heard that Rose Oriental Rugs Cleaning and Repair did good work. So I called Sam and couldn't be happier with the outcome. Sam and his staff provided great and professional service. When he returned the rugs, they were amazingly clean! Our barefeet felt so happy walking on them. I highly recommend Rose Oriental Rugs Cleaning and Repair to everyone.
-
My oriental rugs got water damage when my house flooded and Rose Oriental Rugs made them look even better than before! The water spots and damage were completely gone and they colors were more vibrant.
Sam, the owner was exceptionally nice and he picked up and dropped off the rugs from my house! To top it off, I had one large rug that was going to be too expensive to clean and after dropping off the other two rugs he insisted in taking the large rug and cleaning it for free! I could not believe it and it really made my week to have such a generous and kind offer. I could not recommend this business more. -
Handmade Persian rugs are precious and you cannot just trust them to any rug cleaner. I searched and read the reviews on Rose Oriental Rug Cleaning and decided to trust them with my rug. I am so happy that I chose them: job was done professionally; the staff and Hosein ( the owner) very helpful and courteous. The overall experience was A+. Thank you Rose Rug Cleaning Company!
-
We have used Rose Rug's services now for 3 of our handmade Persian Rugs and they have always delivered quality service and an affordable price!! We have a dog that has on multiple occasions had pretty nasty accidents on the carpets, that were too big for us to be able to clean. Sam is so quick to respond and picked up our rugs right away, making the process so easy, and has always done such an amazing job of getting the stains and smell out!! He We highly recommend Sam and his services, he is an expert in finer rugs and knows how to properly care and clean them. We will continue sending all of our Persian rugs to be cleaned by Sam!
-
Wonderful service. Sam the owner is very responsive and cordial. He knows the value and quality of persian rugs and can give valuable information about the maintenance of rugs. Very happy with the service. He cleaned six rugs of various size and designs for us.
-
Outstanding service I’m elderly and I was concerned about lifting the rugs. They came out and picked up and delivered friendly and professional very pleased. OK thank