Reviews of local pros in Berkeley, California
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Luis was very professional, punctual, and easy to communicate with. He showed me what he did with camera playback. 5 stars!
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Consistent in professionalism and knowledge, the Alley Cat technician; Luisvin was on time and friendly. He was thorough and took the time to answer questions I had out of curiosity. Overall, the job was completed with no interruption to me and allowed me to trust them that they know what they're doing. They actually know what they're doing! TY Alley Cat!!!
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Dante did a great job closing up entry points that a mouse had found. Very professional, helpful and thorough. The service was within our warranty from 3 years ago.
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Eric was amazing. He walked around the perimeter slowly like everybody else, but he immediately spotted two big holes underneath the sidewalk that led into our crawlspace. He fixed those holes to my knowledge expertly. I have suffered with these rats for close to a year now and I feel like this might be the answer that no one else could seem to find. We won’t know for a little while if this is actually the answer But it’s the best effort in about nine months.
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Juan came by yesterday and did a full clean of our crawlspaces and sealed all openings. He was professional and friendly and explained everything and showed pictures. He and his team worked hard with limited access issues with a good attitude. I was really happy with the process. Time will tell about how effective it is, but it’s been a good experience so far.
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Dante is knowledgeable and showed us where the sneaky mice and rats were getting into the garage. He is professional and polite. We had a great experience working with him.
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We used Alley Cat six years ago before we began remodeling our “new” old house because we had a terrible rat problem and the contractor would not start work until it was taken care of. The thorough work Alley Cat did then has kept our house rodent free ever since. When we found a new rat infestation in our outdoor garden shed, Alley Cat came again and inspected everything for free to be sure our house had not been invaded too (it had not). We then hired them to treat the shed. Dante came and cleaned and disinfected everything in the shed and was wonderful to work with. We know that it is safe to use the shed now, and because they cleared the scent that would continue to attract rats, we know that we have a fresh start in the shed and we won’t be inhaling rat droppings when we use it. We also will not be storing fertilizers there anymore since that was the food they were drawn to. I know the process they provide is not cheap, but by cleaning and disinfecting rather than just setting and emptying trap after trap, it is so much more effective and efficient way to truly rid your property of a really nasty and smelly pest taking up residence there. We highly recommend Alley Cat—they are the real thing and they provide excellent and quality service.
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Update: All Alley Cat staff that I contacted to went above and beyond. They are always on time, very professional, very thorough. I can't thank enough this company for their amazing service. Thank you Atekhiti for the inspection and for protecting my house against disturbing rodents.
I was honestly in shock and was devastated when I discovered we had a rat infestation. Miro was amazing - incredibly helpful, considerate, very professional and friendly. He explained everything clearly and put together a smart, detailed plan that made the whole situation feel manageable. I was concerned if the chemicals that are used for the sanitation are safe for my pet, and Miro, as a big dog lover addressed all my questions. I greatly appreciate his time, very detailed explanations and overall support. Thank you very much, Miro! -
Juan was fantastic. He walked the job with me and addressed all my questions and concerns. He kept me apprised of his progress and pointed out the work he performed. He was very professional and nice.
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We had a great experience with Alley Cat. From the initial inspection, we felt well informed of our options and they were extremely transparent. Also their work has been incredible! From day one through the consistent follow ups. I highly recommend!
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Totally thorough. Totally professional. They are a real pleasure to work with. We had a different company out last year and their work was incomplete and ineffective. Alley Cat guarantees their work for a year, and what they did to deal with our rodent problem was leaps and bounds more thorough and complete than the jokers we used last year. Brian and his team were fantastic today.
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Jelder and his team from Alley Cat did an outstanding job on our home. Jelder was organized, clear, and easy to communicate with, and his team was hardworking and respectful. The work was thorough and well done, and we really appreciated the attention to detail. Would absolutely recommend them.
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Hugo and the Alley cat team were great.
He came over and found the exact location rodents were getting in and took care of it under our warranty after our initial service. We highly recommend working with this company to anyone. -
Technician arrived on time, covered things so they didn’t get dirty, and worked efficiently. Very clear explanation and very courteous. This is our second time using them and we recommend them to anyone!
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Jose, the technician was helpful. He gave us a call/text to let us know either he was still working with other client or whenever he was on his way. He also was very thorough !
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This visit was a follow-up to the original service (rodent proofing), and the technician, Melvin, did a thorough inspection. He looked at the traps (not one of which had been tripped), took multiple photos, and looked carefully for signs of the critters that had been the cause for the original call. This inspection was part of the initial cost, and Melvin was sure to explain that I could arrange for another free inspection as well as any subsequent calls under Alley Cat’s warranty. I am a happy customer.
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We have had nothing but the best experience with Alley Cat. We first worked with them in 2021 when we have a pretty big rat and mouse problem. They were incredible--they found entry points and closed things up and set traps--and we have not had rats again. We do, however, get mice sometimes. So over the years we have called Alley Cat and they always do a fantastic job. Today, Brian and his crew came into the house to sanitize, clean and discover entry points (after Johnny--who is awesome--came to the house to do an initial inspection). Brian and his crew were amazing. They found holes where mice had chewed through drywall to get into the house! Brian surmised that the mice were coming through the walls--and he found that entry point as well and closed it off (in our backyard). THANK YOU, BRIAN!
Alley Cat has such good people working for them. They are always kind and explain things thoroughly. When Brian and crew came in today they immediately put on shoe coverings and in general they are really conscientious and respectful of our home. And they really know their business. We've recommended them to many people because we trust them and have had, and continue to have, such a good experience. -
Williar and his team were great. They were very thorough and when they were done; he showed me photos of all the great work they performed. These guys and the company at large, know their stuff
when it comes to the eradication of rodents and other pest. -
Miro came for inspection and did a great job taking the time to provide an estimate and the best plan for our project. He was honest, professional, and communicated very well.
Juan and the team were very professional, communicated well, always on time and cooperative when we had another technician on site for a different job. They performed all the agreed upon services and even went above and beyond for a small area that was not originally included in the estimate. They provided photos after the service. Overall, I would definitely recommend Miro, Juan and the team. -
Williar was prompt and personable. My neighbors needed him to go to their backyard to have access to my garage right away and he was able to talk with them and put them at ease. I also had a lot of anxiety about traps being there and he showed me how to work the traps. He showed me what happens and he said anytime. I feel that a trap has been snapped. Call right away and within 24 hours somebody will be there. He also gave me his personal number so that I could call if I had any questions that I didn't think of at that time. He just did a bunch of stuff above and beyond
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I contacted Alley Cat to come fix an issue we've had for years. Seasonal rodent infestation. Wilder came out and listened carefully to the history, our concerns then did a very thorough investigation and inspection of our two story hillside home. Afterwards he explained his findings and recommendations. He even discussed other remedies so we could make an informed decision. We never felt pressured or being sold. Excellent advice and explanations. After other quotes and inspections we decided on Alley Cat. While waiting for our scheduled start date we heard more noises and Wilder ordered placement of traps in the meantime.
Melvin came and placed traps in our family room attic where we're hearing scratching activity. Very quick and efficient.
Jelder, team leader arrived on time, did a walk thru and had the team get to work.
This is a scheduled 4 day project to remove contaminated insulation, to clean and sanitize and rodent proof our entire crawlspace. Day 1 was terrific.
I'll update as we progress.