Appliance Repair reviews in Burbank, California

4.5 based on 376 reviews Back to the listing
    5

    Fixing my dishwasher was handled smoothly. The technician replaced a clogged pump and tested all cycles. Service was efficient and courteous. Costs were fair. Highly recommend KAN Service Appliance Repair and Plumbing.

    5

    Samsung washing machine repair went smoothly. The technician fixed a water leakage issue. The washer runs perfectly now. KAN Service Appliance Repair and Plumbing staff were professional. Very satisfied.

    1

    This was one of the worst service experiences I’ve ever had. The technician was unprofessional and had a bad attitude. He didn’t explain what the issue was and just demanded payment after doing minimal work. The appliance stopped working again within a few days. Clearly, they lack both skill and customer care.

    5

    My refrigerator repair was done quickly and professionally. The technician replaced the compressor relay and cleaned all the coils. It now cools better than before. I really appreciate how responsive and knowledgeable the staff were.

    5

    The oven in my kitchen wasn’t heating properly anymore. The technician from KAN Service Appliance Repair and Plumbing diagnosed a faulty element and replaced it on the spot. He also checked the temperature settings. It’s working perfectly again now. Honest and dependable service.

    5

    My dryer wasn’t heating properly, and clothes were always coming out damp. The technician quickly identified a faulty heating coil and replaced it within an hour. He was polite, efficient, and explained everything clearly. Now the dryer runs great and dries much faster. Excellent work.

    5

    Our Samsung washing machine suddenly stopped spinning. The repairman arrived on time, replaced a broken belt, and tested it thoroughly. It works quietly now without any shaking. I really appreciate their professional attitude and quick service.

    5

    Our washing machine wasn’t spinning or draining properly. The technician arrived on time, replaced a damaged motor, and cleaned the filter. It works quietly now without any shaking. Excellent experience overall.

    5

    My Sub Zero refrigerator stopped cooling properly, and I was really worried. KAN Service Appliance Repair and Plumbing sent a skilled technician who replaced a faulty sensor. It’s back to perfect cooling again. Fast, reliable, and friendly service.

    5

    Our oven stopped turning on completely. The technician replaced the igniter and tested it to make sure it heated properly. It’s back to working perfectly. KAN Service Appliance Repair and Plumbing did a great job.

    5

    The Samsung refrigerator in our home stopped cooling overnight. KAN Service Appliance Repair and Plumbing sent a technician within hours who replaced the compressor. It’s been perfect ever since. Great response time and professional service.

    5

    Kim and his partner delivered outstanding service to my home, far exceeding my expectations. They arrived promptly and efficiently resolved the issue, working with a high level of professionalism. I'm impressed by their strong work ethic and exceptional customer care - they truly put customers first. Their friendly demeanor made the experience even more positive.

    5

    The service was top-notch. They showed up on time, were courteous and efficient, and fixed the issue in one go. Jeanel stood out - she scheduled the appointment with a smile and followed through with excellent customer service. Even after the job was done, she checked in to ensure everything worked properly. I'm sold on West Coast's reliability and look forward to using them again.

    5

    Jacky consistently shows exceptional patience and dedication to resolving my concerns. She genuinely cares about her customers' satisfaction, providing outstanding customer service. If it weren't for Jacky's expertise, I wouldn't regularly use West Coast Chief's services. Her exceptional performance has earned me loyalty, making them my go-to choice.

    5

    I recently had a great experience with West Coast Repair when they fixed my refrigerator. The service was prompt, with the technician arriving on time. What impressed me most was that he was an absolute expert in his field - he quickly diagnosed the problem and got to work.

    The issue was that my fridge had stopped keeping things cool, and another technician from a different company had told me it was beyond repair just weeks earlier. They'd even suggested replacing my old fridge altogether. But West Coast Repair's technician didn't need any time to figure out what was wrong - he opened the door and identified the problem almost instantly.

    What really stood out, though, was the fantastic customer service from Brigitte. She kept me informed about when the technician would arrive and checked in with me after the job was done to make sure everything was fixed. It's clear she goes above and beyond to provide top-notch service, and I appreciate that a lot.

    Overall, West Coast Repair has two standout employees - Brigitte and the repair tech - who set the bar high for professionalism and customer care. Their expertise, combined with their dedication to satisfaction, have earned my trust and loyalty.

    5

    We've relied on West Coast Chief Repair for years and been consistently impressed with their responsiveness. Scheduling is always straightforward, often with next-day availability. The work itself gets done efficiently, and the technician's customer service - particularly from Regina - is top-notch.

    5

    I've been using West Coast for years, they get the job done right. Recently, they redid my hardwood floors and installed a new stove, dishwasher, and appliances in their correct places on newly refinished floor. The technicians were careful when reinstalling everything. When we discovered the wrong gas valve was used, the team had the right one on hand - what a relief! They took their time to do it right, and I appreciate that. I highly recommend them.

    I also want to praise Adrianne, the customer rep, for her kindness, courtesy, and patience. She kept me in the loop about when the technicians would arrive, always making sure everything ran smoothly.

    5

    Great job by Janelle on delivering top-notch customer service. The repair work was prompt and of high quality. She took a personal interest in fixing my faulty stove, making me very satisfied with the outcome.

    5

    Kim showed up promptly and fixed my dryer, dealing with a gas issue that required replacing parts and resealing connections. I appreciate their professionalism, efficiency, and reasonable pricing - a solid service at a good price.

    5

    Jeanel from West Coast Chief Repair was fantastic - extremely communicative throughout the entire process, ensuring a seamless experience. Her team arrived promptly, completing the job within an hour of initial request. Since then, my system has run without issues. If you need work done at home, I highly recommend this company; they're top-notch.

    5

    The Viking dishwasher's electrical panel failed and a technician was sent promptly to assess the issue. They ordered the necessary replacement part quickly. Good communication from the service team, particularly with Jacky, helped schedule a follow-up appointment.