House Cleaning reviews in Campbell, California
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TCA came to do a deep clean for me for the first time since Covid started. After 2 years of no deep clean, they had their work cut out for them! The friendly and professional team did an amazing job for a good price. My house looks great. I look forward to future cleanings with TCA.
Also, I love that I could schedule online with them and that rescheduling (which I had to do) was a breeze. -
The service is good however I was promised at least 1 english speaking team member and 2 weeks in a row I have had service with zero english so it is difficult to communicate with the staff
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I have been using them for years. Lupe and Victorina do a wonderful job. I have three dogs and a cat and when they come there’s not a hair to be seen. The owner has been wonderful over the years he really cares about his employees. Customer service has been great.
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Juliet and Monica did a great job. The floors were my main concern and they are shiny and beautiful now. Thank you.
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Latest review: The previous owner died and sold it to someone else. After that, things went downhill. They sent a new cleaning team each time, they rubbed the enamel off my toilet seat cover, scrubbed the numbers off my stovetop and scratched the stainless steel, made the bed so the sheets were totally long on one side and hardly covered the other side, bleached my new hand towel, dropped something like Comet on my rug and stained it, and left mysterious scratches on the tops of my dressers.
Old review: I have cleanings every other week. It's nice to have a dependable service that cleans well. I have a lot of dog hair around the house and it gets cleaned up. I'm pretty messy, and they do a good job. Today, they even folded my extra sheets and blanket in addition to changing my sheets that were on the bed. -
We have been using them every other week for about a year for my home and another family member’s home and we are grateful and satisfied with their cleaning. The office lets us know when they are coming ( regularly at around the same time). The ladies who clean for us are respectful, kind, and professional. I look forward to that clean house feeling our crew leaves for us as they depart.
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I've been using the cleaning authority in San Jose for close to 3 years. I love my cleaning team, Margarita and Veronica are the best! They are careful with our things and they are attentive to special requests. The management is great and has been helpful with last minute changes in schedule when I needed help on a different day. I highly recommend their services!
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I having been using this company for almost a year now and I am happy with the job they do.
Maria A Maria R and Sonia are thorough with their cleaning. As a team they are the best! I am a full time mom of three and given the current situation we are all in I am having to focus on the kids and school... you ladies save me every time you come in. Thank you for everything you ladies do, I could not do survive without you! -
Always amazing work with this team!! Thank you!
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The cleaning authority in San Jose are very nice people. They are very gracious as they asked me how I wanted the house to be cleaned. Or I should say they told me how they were going to clean it but they were very nice about it. Everyone there is very good at what they do. The house turned out to be very very clean. I'm visually impaired, or in other words totally blind. But I could tell that they did a very good job and it was confirmed by a sighted person. They took their time and cleaning the bathroom, the kitchen, they vacuumed very thoroughly. They also did the blinds and the windows. They clean the counters very well and also cleaned the stove. Thank you very much
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Our cleaners went the extra mile this week. In addition to sparkling counter tops and floors, all of our beds were beautifully made, every hand towel and throw blanket was perfectly folded, and even our toilet paper had hotel folds. Thanks for making it extra special!
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We have been using their services for almost three years and are very satisfied customers. The owner, Kevin, is professional and responsive. Special call-out to our team: Sonia, Maria and Maria, who are awesome! They do a thorough, efficient job cleaning our home, leaving the place sparkling clean. They pay attention to details and work carefully, but also quickly. Besides that, as another reviewer mentioned, they are also three beautiful souls; very kind and sweet individuals whom we always look forward to seeing. In addition, they take all measures to disinfect, wear masks, etc. in light of covid. Highly recommended!!!
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It is the first time of us using Cleaning Authority's service. It was amazing. I never had a cleaner house than right now, every corner and crevice. Hope they can keep the good work in the regular cleaning sessions.
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Very reliable arrangements with cleaners showing up on time, all 3 times.
Only problem really is the $260.00 cost. The house is mostly vacant-– when living at my other house – and doesn't really get dirty.
I don’t cook. Refrigerator and windows don’t get cleaned. Two rooms are not used except for storage. All cleaners do is mop and vacuum and change one bed.
.. Wipe sinks.
It IS helpful to have service only every four weeks. Its all that is needed. -
I’ve used them for a few months now. They are reliable, thorough and quick. I like that they send a team of 2-3 which makes the time needed for cleaning minimal. They use a great rotation method in which a more thorough cleaning is done for certain areas. They leave documentation of what was done and what areas are next for the more thorough cleaning. Their communication is outstanding as they send reminders when cleaning is scheduled and another one when cleaning is completed. Nothing nicer than walking into a clean home.
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I’ve been using my local The Cleaning Authority franchise for the past six months, and finally have enough experts leave a review. I have found the teams of cleaners who have come to the house to be careful, competent, and efficient. It took a few visits for the teams to get the hang of the house—how some of the built in appliances, bathroom fixtures, and light switches operated. Keeping the same crew was helpful with that. When a newer crew came a few times, and I had issues with the quality of the cleaning, the local management was understanding. At first I agreed with them to let the same crew come back and address issues, but when that didn’t satisfy me after two attempts the managers quickly offered to send back the earlier groups, who knew the house and had success in previous cleans, and they gave me payment credit for the unsatisfactory dates. So I recommend The Cleaning Authority both for the cleaning results and their management responsiveness. I’m pretty particular about the level of clean, and keep tabs based on how I’ve cleaned my own spaces. I’m very happy with getting within 5% of what I’d do myself; and not having to do it myself!!! Management has also been very helpful in occasionally letting me add additional areas, like our front porch, at reasonable prices. That’s a nice feature, too.
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Very satisfied with both the overall experience and the cleaning itself. Team was quick to schedule me in and did a fast and quality clean.
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I don’t write reviews often but working with Titan cleaning was fantastic. Scheduling was super quick, and the team sent to do a deep clean for us was amazing. Quality cleaners are hard to come by and I can say without a doubt that Titan Cleaning is the place to go.
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A pleasure to deal with all around. Karla did a great job doing a move out cleaning for us last minute.
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Great service. Definitely going to have them come at least once per month.
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Sandra did a great job cleaning! Our mirrors were so spotless.