HVAC reviews in Campbell, California

I had excellent service - the tech showed up right on schedule, fixed the issue quickly, and left my place tidy. Highly recommend this company to anyone needing home repairs.

I've hired Residential Heating and Air twice for my heating and cooling problems. They're reliable, trustworthy, and fair. Their service is on time and of high quality - I trust them completely and would definitely recommend them to anyone in need of HVAC work.

We revamped our old furnace and AC units in a rental duplex. The overhaul included new plumbing, insulation, and sealing, as well as fresh ducting on both sides. We're thrilled with the upgrade - it's been a game-changer for our utility bills. The Residential team was top-notch; they were professional, knowledgeable, and got the job done.

I'm glad we made this investment sooner rather than later. The proof is in the numbers: our PG&E bills have plummeted. It's a huge difference from what we used to pay. If I could go back 10 years, I'd do it all over again in a heartbeat.

Robert is a top-notch professional who's both friendly and approachable. He prioritizes client comfort and satisfaction, delivering outstanding work and seamless communication. A great contractor overall.

The customer had an easy time scheduling their appointment, thanks to a friendly person on the other end of the line. The technician arrived promptly, completed the job efficiently, and took the time to explain everything clearly. The prices were also very fair considering the quality of service.

We've been loyal customers of Residential Heating for nearly two decades, and they consistently exceed expectations. Our technician's visit today was a prime example: Hassan left our house after scheduled maintenance, unlike most repair guys who give a cursory "everything's fine" before exiting.

In contrast, Hassan provided clear and detailed communication throughout the appointment. His initial assessment ("Everything looks good.") gave us a comprehensive overview, followed by a thoughtful analysis of potential future issues ("We'll do a cost/benefit analysis if something bigger fails in the system"). He even ended with a friendly note ("Have a good weekend."). This level of service and attention to detail is unmatched.

The company's owner, Cathy Haire, has a keen eye for motivating employees who share her passion for customer satisfaction. The result is a team that genuinely cares about keeping customers happy and informed.

The installation crew, led by Chris, Mark, and Jesse, were top-notch professionals - courteous and diligent. After our furnace gave out just before Christmas, they arrived promptly. The president, Cathy, personally oversaw the design and made daily appearances to introduce the team and subcontractors. Given the extra complexity of relocating the furnace to the attic and replacing old ductwork, they managed to complete the job well ahead of schedule - a remarkable feat considering the holiday rush.

We're extremely pleased with Residential Heating and Air Conditioning. Their prompt response times and top-notch staff are unbeatable. Pricing is spot on, and their professionalism shines through. What really impressed us was how seamless the whole process was - from evaluation to replacement in just a couple of days. We can't recommend them highly enough; they truly deliver.

Our home's air conditioning installation by Residential Heating & Air Conditioning went smoothly from start to finish. We were impressed with the whole experience, from Nick Mott's initial meeting to the actual installation team, particularly Spencer, who handled all the day-to-day work. Everyone involved was extremely professional and courteous. The new system is perfect for this sweltering weather – we're thoroughly enjoying it.

We've purchased two complete systems for each of our homes from Redidential, receiving excellent assessments of our needs each time. The systems were top-notch.

Now in a new state, I called Kathy who provided expert guidance on how to find the best service provider and what to look for in a system. It's impressive that she took the time to support a former customer, even when it wasn't necessary - her dedication and staff are truly commendable.

Timo's service was top-notch. After a lengthy delay, I finally had my furnace serviced and it was done flawlessly. The work was thorough and professional, just as I expected from this company. Their prices are reasonable and provide great value.

Kathy Haire's company is top-notch - they know what they're doing. I've had a few experiences with them recently that have left me impressed. My old high-efficiency furnace unit decided to give up the ghost, and it turned out another contractor had installed it shoddy-style. I took a gander at the manual and saw enough mistakes to make my head spin - at least four of 'em. I started shopping around for someone to "fix" or replace it, but no luck with the first few HVAC outfits that came to take a look. They missed more than one of the errors. Then Kathy Haire's team showed up and found all four, plus some other issues they'd neglected. What really impressed me was that only they bothered measuring the airflow to the furnace - it makes all the difference. After that, their engineer got to work on properly sizing a new replacement unit, and the installation went smoothly. Since then, Kathy's team has done two more jobs for me, including servicing my existing equipment. I wouldn't hesitate to recommend them - they're the real deal.

Cathy, Patrick, Jim and the team were excellent. They backed up their work with new equipment after a faulty component was discovered, showing great support. Their professional approach and courtesy impressed us throughout.

Residential Heating and AC got it right from start to finish - courteous and professional through and through. They tackled our ducting replacement and other energy efficiency projects with expertise. Quoting was fair, their arrival times were always on schedule, and they navigated some tricky job site issues with ease. The final results were nothing short of impressive: a 29% to 4% drop in duct leakage and an air leakage rate plummeting from 58% above normal to just 1%. That's some top-notch work.

The inspector who signed off on the permit was so impressed that he asked for their business card. It's clear they did something right. I won't hesitate to return to Cathy and her team for future upgrades and repairs - they've earned my trust.

I recently had the pleasure of dealing with Nick Mott from this home services business, and I'm impressed enough to share my experience with the owner.

Nick's service was top-notch, and his professionalism is noteworthy. When considering central air for my home, he took a thorough approach, offering suggestions that included a second-story addition, which had been poorly planned by the previous owner. Nick was punctual in his responses, always willing to review and explore alternative solutions.

I wanted to reach out for two main reasons. Firstly, I received an unsolicited quote from another installation company that didn't come close to Nick's detailed proposal – they spent a mere 15 minutes at my home, whereas Nick took the time to understand my needs. His quote was $1,300 higher, but his professionalism and representation of your company's values shone through.

Secondly, I'd be waiting until September for the AC installation, which meant it wouldn't be used for several months. This, combined with recent market fluctuations, made me consider delaying the project to April or May. However, Nick's approach, coupled with my faith in your company's quality work and hiring standards, convinced me to sign the contract.

This experience wasn't a one-time event; I had previously dealt with your team for furnace repairs, which they handled correctly since my initial installation in 2008. The confidence I have in your team's ability to deliver quality work is worth the extra cost, and I'm looking forward to having the AC installed and completed by your professional team.

When it comes to home building or remodeling and HVAC systems, there's one company you should consider: Residential Heating and Air Conditioning, Inc. ("Resi"). If "Resi" aren't on your initial list of options, add them - you won't regret it. Be cautious if someone tries to steer you towards another vendor, as they might not be trustworthy.

Make sure you're getting the best deal, even if it means paying now rather than later. Trust me, you'll pay either way. If given the chance, choose to work with Cathy and her team at "Resi". They'll get the job done right from the start, and their service will be top-notch.

We built a new home in 2017, but our HVAC system wasn't designed or installed by professionals. The design side was capable, but the installers were untrained and uncertified technicians who weren't familiar with our specific brand. We ended up with an ill-performing system that required constant maintenance.

When we discovered this, we started searching for a reliable HVAC company to fix our problems. Unfortunately, most other options turned us down due to our unique situation. However, Cathy Haire and her team at "Resi" were willing to listen, understand our issues, and work with us to resolve them.

In October 2020, during the pandemic, Cathy and her master technician Ryan Anderson came to assess our system. They documented the problems, analyzed existing conditions, and created a prioritized list of repairs with estimates. Two years later, for under $33,000, they successfully rehabilitated our HVAC systems and upgraded them to a high-performance Mitsubishi City-Multi S-Series + Nest system.

It's been five years since we moved in, and we're thrilled with the result. The system is now quiet, efficient, and serves our needs perfectly. We've even increased the cooling set point, something we couldn't do before due to performance issues. If you're looking for a trustworthy HVAC company, look no further than "Resi".

We're happy with our experience with Residential. From the initial estimate to installation and explaining rebates, they've been efficient, open, and responsive. We appreciate their professionalism throughout the entire process.

I was impressed with your team's work on my house. Chris was particularly helpful and it's clear he's part of an excellent crew. I'd wholeheartedly endorse your company - in fact, you're one of the few reliable options I've found after hiring multiple contractors for similar jobs. Your service stands out from the rest, and it's refreshing to know there are still companies that prioritize customer satisfaction. Chris's professionalism and the team's overall work ethic are a testament to your organization's commitment to quality.

I recently had a Mitsubishi ductless AC system installed in my master bedroom, and the whole process was extremely professional. Nick provided us with a comprehensive plan for both ducted and ductless options, which helped us make an informed decision. He arrived on time for our scheduled appointment, responded promptly to all my inquiries via email, and gave me a clear estimate of the timeframe. Spencer, the service technician, did an outstanding job installing both indoor and outdoor units, maintaining a tidy workspace throughout the process. The work was completed efficiently in one day. I'm impressed with the high-quality craftsmanship. Later that day, Spencer conducted a thorough pressure test on the unit, which confirmed its functionality, and took the time to explain how to operate the system and use the remote control. This experience has left me very satisfied, and I would highly recommend Residential Heating and AC without hesitation.

Robert and his team excelled in delivering a top-notch energy audit experience. The assessment was thorough and presented in an approachable manner. A meeting with Robert and my wife covered all necessary options for enhancing our home's energy efficiency.

After we agreed on the plan, their execution was seamless and transparent. Each step of the process was explained to us, ensuring our queries were answered. The technicians were polite and meticulous in their work. By the end of each day, it was almost imperceptible that they had been there.

We're extremely satisfied with the outcome and wholeheartedly endorse Residential Energy Pros without reservation.

We had a major electrical issue that ruined our furnace - quite a surprise given these unusual times. Jim showed up within an hour and his professionalism impressed us greatly. The office team was also top-notch. We're grateful for their service and will definitely choose them to replace our outdated HVAC system - don't hesitate if you have problems, call them right away!