HVAC reviews in Campbell, California

Dennis inspected the furnace and installed a thermostat in the evening. He was courteous and professional. The job is satisfactory and I'm pleased with the work done by him.

Dennis fixed our fridge and did an excellent job. We're extremely grateful and satisfied with the work done, thanks to Dennis.

We've used this company three times for different appliances, and they consistently hit all the right notes: fast response, reliability, affordability. What really stands out is their trustworthiness - I had a service tech find my wedding band and he immediately reported it to me and returned it when he could have easily kept it. They're always trustworthy and I continue to use and recommend them every time.

Dennis is a great guy to deal with - knowledgeable and friendly. He's got good kids' skills, too, handling my curious kids and dogs with ease. The company does upfront estimates, so you know what you're getting into cost-wise, which seems fair. I'll be using them for all future dryer issues, no question.

The experience with this home services company fell short of expectations. They initially rescheduled my appointment, switching me to the following day due to the technician's busy schedule. Unfortunately, this change left me with a tight time slot that overlapped with another committed appointment, forcing me to accommodate the visit at an inconvenient hour. This inconvenience affected not only myself but also my mom, who was unexpectedly home when the technician arrived.

Upon the tech's visit, my mom reported that he seemed rushed and didn't introduce himself or leave any identifying information behind. The diagnosis was based on a specific error code (F9E1), which supposedly indicated the need for a new drain pump. However, I had already conducted diagnostic tests and understood the codes, so it's unclear how the technician arrived at this conclusion without actually testing the affected components.

It's puzzling that if the technician had taken the time to properly examine and test the washer and its parts, an accurate diagnosis might have been reached. Instead, he provided a diagnosis with costly repair estimates without doing so. This lack of thoroughness and communication is concerning, particularly when it comes to customer service. Given this experience, I would not recommend this company to others.

I needed fast help with my broken washing machine, so I called in the experts from this company. Their long history suggests they know what they're doing, which gave me confidence from the start. The next morning, my machine was fixed and working perfectly - impressive turnaround time. While the repair price isn't cheap, the quality of work is top-notch. Overall, I'm thoroughly pleased with their professionalism and the excellent job they did.

Our AC just stopped working, so we called Global HVAC and appliance repair. A friendly representative booked us for the next day. When Dennis showed up, he quickly figured out the issue was low refrigerant and a capacitor problem. He gave me a fair quote and got to work. The fix took about an hour and the system's working great now. Dennis is super professional and really cares about his job. He gets things done fast and makes sure customers are happy. I'm thoroughly impressed with the service - highly recommend Dennis and Global HVAC & Appliance repair.

Initially, our experience was decent on the first visit - quick and satisfactory. However, follow-up communication has been lacking. The promised quote for a new unit remains outstanding, and we've had no response to our inquiries.

Later, they rectified this by sending the required information, which we were pleased with.

Finally, after agreeing on purchasing the equipment and installation, everything went smoothly - the technician arrived on time, worked efficiently, and delivered an impressive result.

Dennis arrived promptly to repair our Thermador gas range's faulty burner. He efficiently identified the problem and made the necessary fixes. Satisfied with the work done, we'd highly recommend him for similar tasks in the future.

My fridge wasn't cooling right, but they fit me in on the same day. The technician diagnosed the issue fast and fixed it just as quick. They did a good job, even got me back up and running that day.

Dennis did a great job replacing our thermostat quickly and professionally, would definitely hire him again.

Dennis is a top-notch technician who consistently delivered high-quality work. His first fix on our fridge was outstanding, and his follow-up inspection of the heater system was equally impressive. I'd wholeheartedly endorse him without hesitation.

Dennis quickly fixed our dishwasher with great service, being friendly and courteous throughout the process.

Dennis fixed my broken dryer fast and professionally - highly recommended for reliable services.

Dennis provided excellent fast service and was very friendly. He efficiently diagnosed the issue with my furnace, replaced the faulty parts in under 20 minutes, and got me back up and running promptly. Highly recommended.

Dennis arrived promptly, displaying a high level of professionalism. His assessment of the issue was thorough and detailed, including an explanation of the work required and estimated costs. The results were noticeable - a significant reduction in noise. This business is highly recommended.

Dennis arrived on time and took a thorough approach to identify the dishwasher issue. He's reliable, efficient, and got the job done correctly - no hesitation in recommending him for any future service needs.

Very happy with this service provider. Their technician, Dennis, is always reliable and efficient. I've had him fix issues at our house before, so we know what to expect. Scheduling an appointment is easy - just a quick call or online booking. On the day of the visit, Dennis arrived within the specified time frame and sent a message with his ETA. He quickly diagnosed the problem behind my Samsung fridge's drawers and had it fixed in under 30 minutes that same day. Payment options are convenient too. Overall, we're very satisfied with how easily they resolved the issue - we'll definitely be recommending this company to others.

I had a broken fridge and called Global Pro. Dennis showed up and fixed it temporarily while waiting for new parts, which arrived fast. He returned the next morning to do the permanent fix. I'm really satisfied with the service!

I desperately needed someone to fix my Speed Queen washing machine urgently. Global Appliance Repair stepped up with Sara, who assured me a repairman would be there by the next day at noon. Updates were provided via text, keeping me informed about Dennis's arrival and scope of work. When he arrived, he called ahead to brief me on his findings. The job was efficiently completed, allowing for easy online payment of the invoice afterwards.

I've used this business twice, both times delivering satisfactory work. I appreciate their team's expertise - seasoned craftsmen are evident in their service. Pricing is reasonable as well. Most recently, a washing machine repair was ordered, which was promptly and efficiently resolved by the master technician who identified the issue and fixed it. The appliance now functions perfectly, restored to like-new condition.