Reviews of local pros in Canyon Country, California
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I recently had Rowland Air's maintenance visit for my annual furnace checkup, and it was a positive experience. The technician arrived on time, showed respect, and conducted a thorough inspection. He explained the process clearly without trying to sell me additional services, providing honest and helpful service. I'd definitely book Argenis again if needed.
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We had technician Hugo Serrano work on our equipment. He arrived right on schedule, did a detailed inspection and service, and took the time to clearly explain the state of our system. We were impressed by the professionalism and appreciate his attention to detail. His work met our expectations and we would definitely recommend Rowland Air Conditioning and Heating.
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I discovered a gas leak at home. Rowland Air responded promptly, sending technician Hugo to assist me. Hugo was extremely knowledgeable, professional, and polite. He conducted a thorough inspection of my heater, explaining the repair options in detail. I'm highly satisfied with Hugo's service. Given the expertise and courtesy shown by Hugo, I highly recommend Rowland Air for any heating, ventilation, or air conditioning needs.
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Jorge and David did a top-notch job replacing my attic ducts. They showed up right on schedule, got the job done quickly, and exactly as requested. They even snapped some before-and-after pics for me, so I didn't have to risk crawling around in the dark to verify their work. Overall, I'm extremely satisfied with Rowland Air's service.
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Preciado Air conditioning did a great job. Mario, the technician, was top-notch - professional, courteous, and clearly explained what he was doing. He kept commitments and schedules, making the process seamless. The inspector praised him for the furnace and fan installation, which speaks volumes. I highly recommend this company without hesitation.
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Our experience with AZ Air Conditioning and Heating is consistently positive. The technician, Argenis, showed up promptly, was polite, and completed the job thoroughly. He took the time to explain each step of the maintenance process and provided a clear update on our unit's status. We appreciate his consideration and warm demeanor. His professionalism is exceptional. It's rare to find service like this, especially from techs in the industry.
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The service provided by the Rowland Air team was exceptional. They saved our household from a dire situation on Christmas Eve, thanks to an extraordinary effort by one of their representatives. Despite the urgency of the issue, the technician remained calm, composed, and professional throughout the ordeal. He worked tirelessly to resolve multiple critical problems, including restoring gas supply, fixing a stove, resolving hot water heater issues, and repairing a furnace - all while his own family was celebrating Christmas. His dedication and expertise were truly remarkable, making it seem like a Christmas miracle. I'm deeply grateful for their work and won't hesitate to recommend them to anyone in need of reliable home services.
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Oscar Gracia's AC repair was top-notch. He quickly identified the problem and had it fixed in no time - impressive speed. The filter replacement was seamless too. Oscar exuded professionalism, work ethic, and courtesy throughout. His work speaks for itself; he's definitely someone you can trust.
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We're extremely satisfied with Rowland Air's service. The technician who visited, Liz, was exceptional - respectful, kind, and proficient. The entire team, including the office staff, exceeded our expectations. We highly recommend this company for their excellent work.
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Brian was thorough and explained everything to me during the filter and UV replacement job, which impressed me. However, my experience with the company's scheduling was a major letdown. Despite confirming my appointment via text yesterday, they told me it was scheduled for 10am-1pm. However, when the technician didn't show up on time, they said he was running late to finish with another customer and would arrive later. I made several calls, but ultimately the technician arrived at 6:45 pm and finished at 8pm. This level of unprofessionalism is infuriating - what could have been a simple maintenance visit turned into an all-day waste of time for me.
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We needed a new heating and cooling system, as ours was old and malfunctioning. I opted for Rowland's installation through Costco. Frank Flores handled my account and did an excellent job. He presented me with the ideal solution based on my needs and ensured everything was installed correctly before checking in to guarantee our satisfaction. His professionalism made it a hassle-free experience. Given the quality of service, I'll likely reach out to them if any issues arise with this system and would strongly suggest Rowland Air to others.
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Argenis exceeded our expectations - he's a true professional who goes above and beyond. Polite, organized, and straightforward, he's a pleasure to deal with. His clear explanations of every step made us feel confident in his expertise. We'll continue to choose Argenis for all our HVAC needs; he consistently represents Rowland's high standards.
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After a long and stressful ordeal with other HVAC companies, Rowland Air has earned back my faith in their services.
Liz and Gerardo were exceptional - in the initial meeting and inspection, Liz clearly explained everything without any fuss or pressure.
She took the time to answer all my questions patiently and professionally, making sure I understood what was happening. The pricing was reasonable and transparent, with a hassle-free warranty process.
I felt valued as a homeowner throughout the experience, never being rushed into anything. Their professionalism is truly impressive. I now trust Rowland Air for all my HVAC and plumbing needs and have signed up for their annual membership.
Huge thanks to Liz and Gerardo - you did it right. -
I recently had a positive experience with Rowland Air's tech service. From the moment Charlie arrived at my doorstep, I was impressed by his friendly demeanor. When I booked the appointment online, all I needed was a basic HVAC check. Charlie exceeded my expectations. He thoroughly examined my thermostat and confirmed it was functioning correctly. The filter was also in good condition. What surprised me was that he went up onto the roof to inspect the unit itself - I hadn't anticipated this level of detail. Before leaving, he took photos of the unit and provided valuable information about its condition. Thank you, Rowland Air, especially Charlie, who truly made a great impression.
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I recently had my unit serviced by Rowland Air, and it was a great experience. The technician who came out, Brian J., arrived on time and took the time to service both my Heat and A/C units thoroughly. He performed a detailed inspection of each system and explained what he found in a clear manner, even providing visual aids like pictures to help me understand the issues. After the service, he offered some excellent recommendations to keep my systems running smoothly. Overall, I'm very pleased with the service I received and appreciate Brian's attention to detail. It's been a great first impression for this company - thanks again, Brian!
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We were pleased with our recent HVAC visit. Khristian arrived on time, worked efficiently, and showed great patience. He clearly explained our issue and presented us with the necessary options for resolving it. His professionalism was impressive and we're looking forward to our next appointment. We appreciated his expertise and attention to detail.
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We had a fantastic experience working with Jorge for our AC consultation through Costco. From the start, Jorge was incredibly knowledgeable, open, and straightforward. He took the time to break down the various system options in a clear and concise manner, explaining efficiency ratings, sizing considerations, long-term costs, and performance in an easy-to-understand way.
What impressed us most was Jorge's complete transparency. He presented all the pros and cons of each option without any sales pressure or hidden agendas. It felt like he genuinely wanted to help us make the best decision for our home, rather than just pushing a system. His responses were always helpful and reassuring, ensuring we felt confident and prepared before making a choice.
If you're considering an HVAC system through Costco, I highly recommend asking for Jorge. His professionalism, expertise, and willingness to listen made the entire process smooth and trustworthy. We're extremely grateful for his guidance and would definitely work with him again.