Home Services reviews in Chino, California

Great to work with . Shall use them against for my tree trimming and removing

Silvio and his crew did a great job trimming and cleaning. The were on time and professional.

Best company around, licensed and insured. Trimmed my palm trees, quick and clean

1. The job request was to remove two trees and plant two 36" box trees as well as trim 4 other trees and shave one side of three overhang tree limbs.

2. We needed to have two large trees removed and stumps ground to 24" to install two 36" box trees. I was referred to Antonio and he told me they did not have the equipment to grind a stump past 12 inches and the work to use pick axes was not worth the fees. He had no one to recommend, but asked ME to find someone to only grind the stump so HE could still remove the trees and buy and install the new trees. NO ONE wants to grind a stump only. I asked Antonio if he thought I should go to the local Moon nursery, he agreed and they were able to do the job. I asked Antonio one more time after getting their quote and he said yes, I should hire them.

3. Antonio was polite and helpful, so I asked if he wanted to still do the tree trimming. He did not say no, but would raise the original quote from $650 to $800 because "the job was smaller now." I could have had anyone else do it for $600...that is the going rate in our neighborhood for gardeners to trim trees, but Antonio told me they were professional, insured and showed me that specific trees should only be cut back 20 to 25 percent for the health of the tree, etc. He is also knowledgeable and gave some good advice and I thought it's only $150, so this was his way of feeling better about not getting the bigger job. What it appears to be was his way of saying he didn't really want the job. He should have just declined.

Then we had a pitisporum (skinny 5" trunk) that we wanted removed and replaced with the last hedge on the row. Antonio said "sure we'll remove the tree, but I'll charge another $100." I said "Great."

4. Antonio said he would be at the site to make sure everything was done correctly. Then he came and went during the job. They cut one full nice looking tree over 50% after specifically telling me it should only be cut only about 20%. They even had my wife call me at work to ask how much and I said Antonio said 20%. After the mistake, Antonio changed his story and said it will let more light through.

5. They left the stump on the pitisporum and got into an argument with the referral source, our gardener, saying that they would not remove the stump.

6. The tree cutter asked my wife to say if she liked everything. She asked them to trim a little higher on the second pitisporum because the branches hit our heads. The tree cutter talked to Antonio. Antonio told my wife "Your husband did not want this tree cut" which:
A. is not the best thing to say to a woman in 2017 and
B. Was a complete lie.
The original quote was to trim it and we had no discussion beyond that. So after he insulted my wife and argued against trimming the lower hanging branch, she said walking away "Then why bother asking me and you can deal with my husband if he's not happy." They finished and left without asking for payment. I assumed I would get a call or a bill.

7. So I received no call from Antonio or the company about payment on the day of service. I did get a voicemail from a woman at Treepros a week later saying that my payment was due on the day of service and they mailed an invoice three days prior (had not received it yet) and that I should call them immediately to make payment. When I got home that night, there was the invoice and to add insult to injury, Antonio added an itemization that stated "remove pitisporum with stump flush to the ground." First, it was left three inches above the ground. Second, who pays to remove a small tree and expects to have the stump left, when the reason the tree was being removed was to extend the hedge row? And the referral source was his longtime friend of 20 years.

The bottom line is that Tree Pros doesn't like small jobs and according to Antonio, doesnt even have the equipment to grind a stump more than 12". Apparently, they don't like grinding any stumps.

I cannot recommend Tree Pros for any neighborhood job after the way they handled everything.

We love working with Tree Pros and have used for many years. They have an amazing staff, provide great service and very responsive. We highly recommend Tree Pros!!!

Tree Pros did a great job removing the dead lime tree on our front yard. I would definitely recommend them to my friends and family for their tree service needs.

I bought firewood and it is well priced for a fully loaded wheelbarrow. Very organized and a friendly staff. I will definitely be coming back for more.

I hired Tree Unlimited Pros, Inc, a.k.a. HMY Tree Service (they asked me to put this name on their paycheck) in July 2017. Their address is 2841 Gibson Street, Riverside, CA 92503. The service was bad. I mistakenly placed my review here because this company has a very similar name, almost like that bad contractor (Tree Unlimited Pros, Inc). I have never hired this company. Hence, view my 4-star rating here as a well wish to this company. Hope they provide good service to all customers so that no one gets a headache like I did with the bad contractor Tree Unlimited Pros, Inc, a.k.a HMY Tree Service.

I gave Chad Hunt specific instructions on how I wanted my sycamore trees trimmed- clean up the inside dead and crossing branches and trim the bottom branches slightly up. The crew that came out severely pruned the entire canopy reducing the shade I highly value. In addition, many of the branch ends were stubbed, which altered the long, sweeping branches. I regret contacting Tree Pros and will never use them again.

A tree-lined walkway runs between two condominium complexes. We share the cost of tree-trimming, though Tree Pros Inc was a company hired by the other condo complex. The employees were extremely rude. When I asked the tree-cutter to go easy on trees which provide us privacy, he said he would, then pollarded and power sawed the sides. He then said he didn't have to listen to me. He and his co-workers butchered every tree along the block-long walk. No more birds, no more squirrels, no more privacy. I am appalled every time I leave my house. Nothing "PRO" about the job.

I have been using Tree Pros, INC., for years for my personal properties and for clients' properties. They are trustworthy, knowledgeable, and reliable.

Tree Pros did a fantastic job. cutting down a tree at my house. I was really happy with the service they pervaded to me. I would call them again to cut down another tree. I am very very happy with them.

This company cut the trees that have been hanging over onto our property for over 4 years,. That's great, however, it would have been nice if we were notified that our path of travel would be blocked for 2-3 hours. As they were cutting the trees branches were falling onto clothes that were hanging on the clothes line. When I asked Omar who was the lead guy the name of the property management company that hired him he played DUMB and said he didn't know. B.S. I understand that it's not their fault, however, they should make the path of travel accessible for the tenants that do not live on the property management property.

I have used Tree Pros for the past 5 years at the apartment community that I manage, and they always do a great job for me. Very professional and helpful, price point is always competitive, they plan ahead with posting notices for my residents, and make the project as smooth as possible.

We have a large 18 acre campus and Tree Pros hit it out of the park for us. Ian Gleghorn, our sales person, was very knowledgeable as to what each species of trees needed have done to them and in what season it needed to be done. From his initial on site visit to the comprehensive mapping of the property's trees and the detail of the three year plan for all of our property's trees, it all was spot on and easy to understand. When it came time to schedule the work, his office was prompt in updating us as we had inclement weather and the work had to be rescheduled. Once they we set to come the communication from their office was great! The crews showed up and did an amazing job! We have a Preschool and an elementary school on campus and the crews worked ultra safe around all the obstacles that an environment like ours could present throughout the day. I would recommend Tree Pros to anyone looking for a great company to partner with to keep you property looking great and the trees heathy!

They were pretty good. I was able to chat them up before they started to work. Asked him what they were doing and had some requests especially for the front trees at our property. I think they pulled it off spectacularly

Very professional, provides notices to send out for tree service and have never had any issues arise during their tree trimming at many of my properties. I would recommend them to anyone!

Very clean professional and best tree service we have used them for years at our commercial building in Chino and Home in Chino Hills. They take care of our palm trees, fruit trees, and camphor trees to name a few.

Tree Pros was efficient, effective, and professional. They went out of their way to make sure all our questions and concerns were taken care of throughout the entire process, from bidding, scheduling, and trimming process. Highly recommend this company.

I manage an apartment complex in Riverside CA. I have used Tree Pros in the past so I decided to call them for a quote at my new company. Chad Hunt came out the building and we discussed what we needed. He was very helpful in quote process. We received our bid in a timely manner and we were able to get the job scheduled and completed. The trees look fabulous and the staff was very professional. Highly recommend.

Tree Pros truly stands out in their field! The owners are not only immensely helpful but also genuinely amazing people. They performed outstanding work for us, proving not only to be efficient but also surprisingly affordable. Their team's professionalism and attention to detail didn't go unnoticed. It's rare to find a service that exceeds expectations on all fronts, but Tree Pros did just that. A well-deserved 5-star rating for their exceptional service. Highly recommended to anyone in need of their services!