HVAC reviews in Chino, California

4.9 based on 276 reviews Back to the listing
    5

    On time, professional and provided great customer service. Ricky was great!

    5

    I have been using this company for years. They do a great job! Always helpful and always available!

    5

    Ricky was a total pro, efficient and quick to diagnose and fix our problem. Highly recommended!

    5

    Ricky came out after I was having issues with my A/C. He did a complete install of a new furnace and condenser unit. Gave us a great price and got the job done efficiently and clean.

    5

    Got to me quickly on an emergency on a Sunday. Reasonable prices. Ricky the service tech was polite, knowledgeable and efficient. Will use again.

    5

    I was referred to Ricky’s HVAC Services from a close friend. Ricky was able to see me at the end of my day which made my life much easier. I was told by another company that I needed a new rooftop unit for my store, they didn’t even mention repairs. Ricky not only repaired my unit, he saved me money by not having to replace the entire thing. I am grateful for Ricky’s professionalism, wisdom and kindness, he shed some light on a bad situation. Thank you again Ricky!

    5

    Ricky was professional, friendly, and really knew his stuff. He quickly diagnosed the issue and replaced the motor in no time. The whole process was fast and efficient, and now my heater is working perfectly again.

    5

    Ricky was the utmost professional, knowledgeable, and helpful person. He went above and beyond to help fix my AC when I desperately needed it. He was so ethical and honest and told me exactly what I actually needed. Anytime I have any questions, he responds extremely quick. Would recommend 10/10 times! I use this company for all my HVAC needs and have recommended him to family, friends, and even my office building!

    5

    I just want to express my appreciation for the excellent service from Murray, Andrew, and Johnny in removing the old furnace and installing the new furnace from Metz. The three of them are a valuable asset to Metz. Thank you so much for your service.

    5

    Cris Dulay explained in detail what work and services he was going to perform. He was courteous and professional. Thank you Metz and Cris.

    5

    Nathan is the best! Very easy to talk with and made sure I knew exactly what I’m getting. Extremely happy with my experience so far!

    5

    Chris Dulay and his helper were awesome. They were very polite and caring. They were very efficient and went above and beyond in doing a check up on my HVAC system and installing surge protectors. Thank you again Chris and helper.

    5

    What a day! This is the best service I ever had for so long. The technician Nathan Metz has the best knowledge and experience in town. His personality and spirit of providing the best Service is very awesomeness! He’s the third generation running of Metz company with part of German blood, he takes things so seriously and doing his job so Precisionly in a such professional way! I guess maybe the blood or maybe he learned in a such young age from his family, that just makes him the best of best in this HVAC field! He will get everything estimate and tested out before getting a reasonable price. The price are so compatible on the market for all his customer, he will never over charged for anyone. Also, He will thinks and explains all possible way to fix it before getting the opinion of change a new system!
    And don’t forgot to get their membership discount, it will save you 10% overall price and twice a year professional maintenance for a very reasonable price
    A Big thank you for Nathan and really thankful to have him as our forever HVAC technician. He is the best of the best in town! If I could I will leave 10 stars, that’s how good Metz is!

    5

    Nathan and Max were awesome. They provided friendly, professional service. They explained what they were going to inspect as well as what they found. Great to know all of my system are working as they should and can turn on my heating system this season without worry.

    5

    Cris came out to service our furnace and AC today and did a terrific job. Very professional and friendly. Highly recommend.

    5

    Thank you for the quick service and thoroughly explaining everything to us. Cris D did a great job at helping us understand what was going on and our options. He was also very nice and polite.

    3

    METZ Air Control representative, Jorge, was extremely knowledgeable, professional, and took the time to help us fully understand what Metz Air Control was proposing for our home. Even though we ultimately chose a proposal from another company I would recommend getting a quote from Metz.

    5

    Max Hura was scheduled to check our heating, we had a new unit put in last year. Max was on time, putting on booties over his shoes while in the house inspecting. Changed out our air filter, after a through inspection went over in detail his findings. Always happy with Metz Air.

    5

    After nearly signing with the first company I dealt with based on a strong believable personality, my wife said let’s sleep on it. The next day I found out I was lied to by one of the better known salesman/liars in the industry, I was ready to go with a second company which was 27 year family owned sounded really great on the phone and was $6000 less than the previous estimate for identical equipment. After reading reviews of the second company regarding failure to respond to Customer complaints with an F rating from the BBB we looked at listed companies highly rated by the BBB. We literally pulled your name out of a hat because my wife liked the name, Metz… Don’t ask me, maybe it rhymes with Best. We were fortunately able to go to their showroom and see four or five units operating side-by-side to help with our decision. We are thoroughly happy with their service and attention to detail and returning the next day as needed with some of their best people to make everything was right. So far it’s one of the best decisions we have made based on the flip of a coin. We paid a little more, but got a lot more in terms of quality, efficiency and longevity.

    5

    We had Metz do a complete system replacement with new Trane furnace, AC, duct work, air scrubbers as well a split ductless system for an office. We can’t recommend Metz highly enough. Their attention to detail was simply amazing. This replaced a 17 year old system and the house, which we only bought last year, had that musty “old-house” smell. Not even 24 hours after the new system has been turned on, that musty smell is completely gone. Jacob, Murray and Short Stuff (Anthony) were awesome, their workmanship is highly commendable and they should be proud of the work they do. We simply can’t thank them enough. Not once did they assume they knew what we wanted, they always checked with us to make sure it was right, explaining everything along the way. Very professional and polite. And to top it all off, of all the bids we received (and there were several), Metz was the best! You cannot go wrong with Metz, your experience WILL be the best!

    5

    Max Hura was wonderful; Explained everything that was needed concisely & was very courteous; also, helped my 97 year old dad bring his groceries into the house 💖💖