Reviews of local pros in Clovis, California

They were courteous and honest about their timeline to replace my pool motor. Ian was my technician and he was informative and easy to work with. This the company chosen through First American Home Warranty. I loved their dispatch process and the way they kept me informed on where I stood in my appointment time window. I would recommend them.

The worst - DO NOT USE! Had to deal with them before through American Home Warranty and after numerous rescheduing snafus on their end, the technician showed up with his girlfriend and they were dangling their feet in our pool!!! Now their technician Ethan told me to call him and when I did, he got upset because I didn't know what pump it was. My husband called
/sent in the request, not me and he just had back surgery so I didn't want to wake him about the pump. I took the photos Ethan asked for and when I asked what would happen next he said "Nothing" -- seriously? Then I got a call from the woman in the office who was equally rude and told me Ethan was one of their senior techs and I would just have to deal with him. I've got a call into American Home Warranty and hopefully I won't ever have to deal with this company and their rude employees again.

Do NOT use Aqua Brite services for anything to do with pool equipment. We filed a home warranty claim on our pool’s booster pump. When they came to do the install, they mixed up our order with another customer and replaced our working pump and did not touch the booster pump. They then tried to charge us $1,000 for it and when they realized their mistake, they tried negotiating to sell it to us for $700. We told them our original pump was fine and we just want our booster pump fixed.

They said they would have to come back a different day to complete the job and to go ahead and use the new pump they installed in the meantime. However, the new pump they installed did not work. It took over 3 weeks and multiple unanswered calls before I finally got a response. They were very apologetic and said they would fix everything. People make mistakes, so I was still optimistic at this point.

They returned again with the incorrect item for our pump which we caught and they luckily had the correct item in their vehicle. They replaced the parts, but apparently do not know anything about electrical wiring. They shut off our power while working on the system and then left without saying anything. I assumed they were leaving to get something an come back.

Shortly after, I received a call from the warranty company stating that Aqua Brite contacted them and told them that someone at our residence messed with the wiring and caused them to short out the entire control panel which is not covered under warranty. The control panel was working before they arrived and they were the last ones to touch the wires from the first install.

So apparently they decided to just leave without saying anything and without turning the power back on and then try to blame it on us. We called out an electrician who took 2 minutes to identify that Aqua Brite wired the control panel incorrectly and it is not broken. He corrected the wiring that they did and the pumps fired right up. They need to train their employees better regarding their trade as well as professionalism. It should also be noted that they NEVER brought back our original working pump that they took the first time, which was a Hayward, and instead replaced it with a much cheaper product.

Ian is awesome! Aqua Brite was called for possible warranty replacement on my pool equipment. Ian showed up to assess my pool pump issues. Came back when parts were available, replaced pumps, and did a great installation. He went over the new system with me, and was a pleasure to chat with. Ian was polite, on time, and provided trustworthy service. Hopefully Ian can be my go to guy if and when service is needed again with my pool.

WARNING: DO NOT USE THIS COMPANY. READ THE OTHER ONE-STAR REVIEWS.
I am rescinding my previous 5-star review. Ian, the pool technician, was excellent. But he is no longer working there and it shows! No one will answer your phone calls at Aqua Brite. You can leave messages, but they will not respond. After multiple calls to reschedule my service date I finally got a txt message, on the day that I was trying to reschedule (I was going to be out of town). They said they were coming to fix the heater with no authorization to enter the property. I had no idea if they actually fixed it and my repeated calls and text messages have gone unanswered. I am writing this review while out of town and I am still in the dark as to the outcome after leaving multiple calls and text messages. The customer service at Aqua Brite is incredibly poor.
WARNING: DO NOT USE THIS COMPANY

They did a great job. Ian did a repair of my pool’s booster pump. He diagnosed the issue in a split second. The parts took a while to come in for the repair, but he was upfront about the timing and what I should expect. Very knowledgeable, friendly, and all around a real professional.

These guys are scam artists. Stay away.

They sold me a “refurbished” pump which broke within 1 month of installing and then completely disappeared and didn’t return 9 phone calls and voicemail messages over a 2 month period. They wouldn’t even return phone calls from our insurance company.

I just had another pool company come take a look at what they gave us and the guy laughed at what Aqua Brite Pools had installed. He said it was clear Aqua beige pool knew there was an issue with the pump.

I’ll be reporting Aqua Brite Pools to the BBB and been putting a formal request to have them removed from my insurance companies recommended companies list.

Stay away.

Ethan our service tech was awesome. Came to our home, serviced our pool
heater and explained what was wrong with it. He was friendly and knowledgeable about my problem!!! I would recommend him and his company for problems with your pool/equipment.

Our pool pump stopped working and Aqua Brite was contacted by our home warranty company. I am so happy they did. Both Aqua Brite technicians were extremely professional and knowledgeable and worked to get us a new more energy efficient pump. It went through all the channels quickly and was installed within a couple weeks. I will definitely request them for any future pool needs. 5 star service!

My warranty company sent them out. Come to find out i was way over charged for what was not covered. He replaced my leaking filter with a new one. This one leaked worse. It took almost a year to get the new parts. With a bunch if excuses! Then when he put new parts on it still leaked! When i finally got a call back. He told me it was my problem the time had run out on the claim and to deal whit the company he had bought the filter from! After several attempts to call during that year to him. It was an awful experience! He seemed very nice but that doesn't fix my pool! I had vintage pools come out and fix my pool. They did a great job fixing his mistakes. I would never use their company and i dont suggest you do either! He charged me about 200 more than he should to replace one pvc pipe.

We have used Aqua Bright a few times and Ian never fails to amaze me. The first time my sand filter went out and he checked it, ordered the replacement and had it installed so quickly! Then today he replaced my pump. I 100% trust his work! He is so friendly and can fix it all! I won’t let anyone work on my pool or spa but Aqua Bright. This is the best company I’ve ever had. They are quick, efficient, knowledgeable about everything and do the best work! I’m so happy that we found them. I’d give 10 stars if I could.

Aqua Brite Pools was sent out to us by our home warranty company & I was a little bit concerned by some of the negative reviews left by others but Zachary was very knowledgeable, found our issue & was able to fix our booster pump in a matter of minutes after 2 other companies said we needed to completely replace the whole unit. He was professional & took the time to explain everything to my husband & answer all of his questions. There were some changes in schedule but that didn't bother us as we're business owners & we know unexpected things happen. Thank you for getting our sweeper back up and running!

Jonathan was GREAT! Showed up when promised. Took the time to listen to my non-technical explanation of the issue, installed the new pump and left the area in as good of condition as he found it (maybe better). Sorry it was a rainy day for him but it didn’t stop the good quality of work he performed.. I would certainly recommend Aqua BRITE to others.

Ryan was great, super helpful in identifying our hot tub’s electric issue, and explaining everything to us so we understood the next steps to take.

This is how they install your new pump then try and charge you $1200 for it.. also tried to tell me my timmer was bad.. turns out the timmer was fine they are just really bad at doing electrical work.. if you happen to choose this place to install anything (and not sure why you would) make sure you call an electrician to assist them or youll be sorry..

Excellent service. Thank you for your professional experience. The Texhnician was awesome.

I typically don't write reviews, particularly negative ones because it could have just been a bad day, but my experience with Aqua Brite was awful. Much the same story as others, they were assigned to us through the home warranty company to check out our pool pump. Aqua Brite never responded to the service request or my multiple direct calls for follow-up. Three weeks later they were queued back through the warranty system and out of the blue scheduled an appt. for the next day - window being 10am-4pm. After rearranging my work schedule last minute, I waited for Ethan to show up, which he did near 4pm. He greeted me with "Hi Dear", said that Aqua Brite doesn't contract with First American anymore (what?!), and proceeded to walk towards the pool and ask about the breaker. He couldn't find the button to turn the pool pump on and gave my husband attitude over the phone when I called to ask for clarity on the breaker. Ethan threatened to just "walk away" and cancel the appointment which I was fine with because he did exactly zero diagnostic work. Overall a really horrible experience. It's a shame that they are the ONLY pool contractor with First American. Save yourself the time definitely ask for an outside contractor for any pool repairs you may have. 0 stars.

Andre was very helpful and tried to help me as much as he possibly could. My home warranty company ultimately denied the claim for my spa, but that’s a reflection of the home warranty company and not Aqua Brite. It seems that home warranty companies are in the business of denying claims instead of covering them. Andre tried his best and I very much appreciate his communication and his efforts.

I was initially hesitant when my home warranty assigned Aqua Brite Pools due to some mixed reviews I’d seen online, but my concerns quickly disappeared once Johnny arrived for the inspection. He was extremely knowledgeable about the issue with my pool pump and clearly explained the next steps in the process. What really stood out was his willingness to go above and beyond by answering additional questions I had about my overall pool system, even though they weren’t related to the initial service request. A few weeks later, Johnny returned with a brand-new pump and completed the installation efficiently, with a perfect match to the original setup. His professionalism, expertise, and attention to detail were top-notch. I’ll definitely be using Aqua Brite Pools again in the future. Thank you, Johnny, for the excellent service!

Nash, Derek & Miguel are the best... patience and knowledge... Easy to work with... love these guys

I had water damage at my home while gone on vacation. I called SERVPRO of Clovis and they immediately sent out a crew to start the process. They were great, the explained the whole process to me and my wife. Thank you servpro I will recommend you to everyone I know that is in need of the services you offer.