Home Services reviews in Concord, California
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VIP Cleaning Service truly lives up to its name! Their team is professional, efficient, and detail-oriented, leaving every space spotless. From deep cleaning to routine maintenance, they provide top-notch service with great attention to detail. Booking is easy, and they always arrive on time. If you're looking for a reliable and high-quality cleaning service, VIP Cleaning Service is a fantastic choice! 🧼✨🏠
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Andre and Laura did an amazing job! I can’t say enough about how wonderful my carpets look. Those two were so gracious and accommodating that I will ask for them again and again!! So much attention to detail and it clearly showed! This is the 5th time I’ve used this service and only once the service wasn’t worth the price, but it was a different team of people whose names I cannot even remember (thus the 4 stars vs 5). I’ve also used Juan and another young lady who were also amazing! However, I will continue to use Andre and Laura forever now, they are now my forever team, for sure! Juan also did my windows once and that was amazing as well.
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Thank you Cristian and your team for serving us about 1.5 years. Your outstanding work always impressed me! The stove, refrigerator, bathroom, and the house general sparkling clean! Everything was great! They did an amazing job and provided excellent service! They made my house extremely clean every month! And also when you reach out to VIP Cleaning they always respond to you quick. I will highly recommend you use VIP cleaning service! 😊😊😊
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First team tended to visit too much, new team does less talking and a much better job overal!
Much improved, hope to keep this team.
As we just started Friday service, much improved, hope this team will remain with us. -
This team is miracle workers!! I have a ""bachelor pad" and even I was beginning to be scared of it, I came home to a castle. This team is super heros, I can't me more thankful, amazing! Definitely worth it
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Delia comes once per month and cleans my dad's entire three-bedroom, two-bath house in about two hours. She is friendly, professional, thorough, fast, and surprisingly quiet. The house is sparkling when she leaves.
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Ladies were lovely and did a great job!
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Appreciate level of service considering how untidy my house usually is, but maids almost never remove couch cushions and vacuum. This is supposed to be included in the service and is important for keeping allergens to a minimum.
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Great service, very courteous team members, on time, house was sparkling clean when they finished. Very satisfied with this service.
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First experience and asked for bathroom cleaning only. I was overwhelmed at how thorough, friendly and professional my Merry Maids were! I nearly cried with joy, my 3 bathrooms have never looked so clean!
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Great customer service over the phone and very good at what they do so far. Haven't used them yet, but will update review once we have used them a couple times.
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We have used Merry Maids for over 35 years. There has never been an unsatisfactory cleaning day. Staff are friendly, reliable and thorough cleaners.
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Wonderful job cleaning our house! Attention to detail! Everything is sparkling! It’s like new! Also, lovely, hardworking, polite cleaning ladies. We are so happy with our immaculate house! Totally recommend!
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After an initial poor experience, Merry Maids went above & beyond to make it right & won back our business. Our current team has good attention to detail and leaves our home squeaky clean.
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I can't say enough good things about Merry Maids. I have never had a bad experience with them and always get stellar service. If you haven't tried them yet you should soon. You won't be sorry. They are the best!!
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This was my first visit from Merry Maids and will probably be my last. When I called to schedule the lady told me that as a first visit they would do an in-depth cleaning at an exorbitant price but that future visits would cost considerably less. Maybe I expected too much but mopping, vacuuming 2 bedrooms, living room and family room, cleaning 2 baths and kitchen should not cost $500. If that’s all I get for that amount what will they do for less $?
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I am so thankful for Merry Maids!! I was in need of a reset at home while I had a family member in the hospital. I can home to a nice clean home and it was such a huge relief and peace of mind. Thank you so much!!
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I had good service from merry maids for years. But for the last year and a half they are just not doing their jobs. Most frustrating is that they don’t scrub anything. It seems like they just wipe services down. But when you have tile on the shower it has to be scribed with a brush to get clean. I just had my service and I still have pink mold in there. Disappointed and frustrated.
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Updated Review: The company worked with us to improve quality but ultimately they weren't a good fit for us. However I do think they are a reasonable professional service and I wouldn't advise anyone against them. They are probably for many people the best and safest professional cleaning option in the area. Do reach out early on if you aren't happy with the quality as they will work to fix things.
Origional Review: The cleaning quality isn't that good. We noticed things (the bathrooms especially) are less clean when when we clean ourselves which takes about 2 hours. For the cost which is much higher than other alternatives, I don't consider it professional quality cleaning. It's not terrible but it's not that good. Especially given the really high cost of the first cleaning.
Edit: I was reached out to and they offered to work to address these issues. If I see improvement I'll increase the rating. -
With so many work/life responsibilities, it's very freeing to be able to turn over some of the housekeeping responsibilities to Merry Maids. They are very professional, prompt, and do a great job.
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I needed the house we were renting cleaned by the end of the month. They were so accommodating and was able to schedule me last minute. The house was spotless and smelled great! I will recommend them to family and friends.