Climate Source HVAC/R LLC

after having issues with my heater making unusual noises and some parts coming loose, i contacted climate source hvac/r llc. brody came out to check the unit and made sure everything was tightened properly. when the problem happened again, they responded quickly and stayed in touch the whole time. even though there were delays with getting replacement parts from the manufacturer, the team made sure i was comfortable by installing a temporary heater and checking on the thermostat. once the new heater and thermostat arrived, they installed everything and made sure it was running smoothly. i really appreciated their professionalism and great communication throughout the process. the heater now works perfectly and i’m very happy with the service.

i called a heater repair company in Concord on a saturday afternoon after trying a few others first. i sent a video of my heater’s freon leak to james to get his opinion. james was the first technician who agreed with me that the small tube leak could be fixed with brazing, so i didn’t have to spend a lot of money replacing the whole reversing valve. james was on time, very professional, and showed real skill by coming up with a good solution. he came out the next monday, fixed the leak with a careful weld, and saved me a lot compared to what others wanted to charge. i will definitely call this company again if i need heater repairs.

Our central air conditioning stopped working right before a big heatwave, so we called the same company that helped us before. They quickly scheduled an appointment for us to choose the right AC unit for our home, and the installation happened the very next day. Dwayne and the team were professional, friendly, and took the time to explain everything and answer all our questions. We really appreciate how they made the whole process easy and fast. We highly recommend them for AC repair and installation, especially when the weather gets hot!