HVAC reviews in Concord, California

Great customer service. I appreciated the professionalism, thorough information and options to repair/replace. Anthony came out to give an estimate for a new system and answered all of my questions. Loved the no hard sell. I ended up replacing a 27 year old heating/AC system with no regrets. These are now my go to people!
Shout out to the gentlemen that came to install the new system! They arrived on time, were efficient with their time, handling a few hiccups with ease and cleaned up after themselves. Got to love that in a business. Keep up the good work, Hometown!

Anthony Latteri and the team from Hometown Heating and Air are commended for their efforts with the replacement of our failed HVAC system. Anthony was very knowledgeable, thorough, and detailed oriented while assessing our existing 25 year old system and provided replacement options while also patiently educating us regarding various energy efficient features and systems. In turn the optimal system for our home was installed, and is working like a charm! Thank you Hometown for a job well done.

We just bought a new home and wanted to get our HVAC checked out. When we ran the heating system during a cold snap we found ourselves coughing. We figured the filter needed changing and possibly the furnace needed cleaning. Sure enough both of those things needed to happen. Our technician, Andrew, did a fantastic job checking out our system and explaining everything to me. I’m really happy that I chose Hometown Heating and Air Conditioning for our HVAC needs.

I have been a customer for over eight years, they are a wonderful company, their service department is excellent! Always friendly.
I am certain will be satisfied if you chose Hometown for all your heating and air condition needs, I am. They have up to date equipment and are able to service their product. I recommend Hometown to all my friends.

Jacob was great. He not only diagnosed the problem with my heater but explained and showed me what was happening with it. He also me the error code light and how to read them in case other problems arose in the future. Answered all my questions and was very professional and courteous. He recommended installing a surge protector which now gives me piece of mind with all the power outages and problems in my area.

Very friendly and company. The job of repair to our furnace was scheduled and managed very professionally. We were informed every step of the way via text or email. We really appreciated an email that included the service technician's name and identifying picture. Our service technician, Marlon, was very knowledgeable and respectful. He did a great job of diagnosing the problem and advising us on next steps. Job well done!!

I contacted three companies to evaluate my air conditioning system, and all of them told me the unit was old, unusable, and needed full replacement at an estimated cost of $14,000–$18,000. That expense was simply too much for me.

I remembered a heating company that had visited about seven years ago and whose associate had been fair and convincing. After checking my Visa statements, I found their name: Hometown Heating & Air Conditioning Co. I contacted them and scheduled an appointment.

Their Senior Comfort Advisor, Mr. Galen Squyres, arrived promptly and conducted a careful inspection of the system. He then asked to check the electrical outlet and discovered that the two panels supplying power to the unit were turned off. That was the real issue.

I was deeply gratified by his honesty and integrity. He could easily have sold me an expensive new unit, but instead he acted with true professional values. He charged only for the service call and advised me to plan for a replacement within a few years.
I cannot express enough appreciation for his kindness, professionalism, and ethical standards. Mr. Squyres is an excellent human being who works far above and beyond what one expects.

Congratulations to Hometown Heating & Air Conditioning for having such outstanding employees.