HVAC reviews in Costa Mesa, California
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Always prompt and on time. Good service at fair prices
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Very professional and very good service. Great new A/C unit replacing our old 14 year equipment.
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Great service and very thorough with all details covered.
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Klondike is always friendly and professional. They truly care about their customers Ava thrive to make each interaction positive. They installed our AC years ago and have been maintaining it since then. It's the best thing we have done for our home since moving in about 12 years ago. I feel that I can trust Klondike. I pay for the twice-a-year maintenance and have gotten to know the crew over the years. Never had a negative experience with them, always positive, and it's one of those businesses I look forward to working with rather than dread when we're due for a service. Highly recommended!
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Wonderful service. On time, respectful and my total bill was as expected. I will recommend this company to everyone I know. thank you for your good work.
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Matt did a great job with the yearly inspection. He was courteous and efficient. He went through checklist and was clear and concise. I’ll be using Klondike for my yearly inspections moving forward
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Hello Klondike, wanted to let you know how pleased we were with Matthew. He is very respectful, he explained everything and happy that he did a good job! Thank you!
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I called them over the weekend and left a message about my AC project. I got a call back and the gentleman I spoke to was very helpful. He was able to have someone come over and complete my project same day and reduced the cost based on my project needs. Mathew the service tech came a few hours later and completed the job perfectly. He was professional and knowledgeable. I will be calling them from now on for my AC needs.
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Great experience. Fall maintenance checkup. Service person arrived on time. He checked everything out and we're good to go for until the next check-up. Highly recommend their yearly maintenance service!
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Excellent technicians. Honest service. On time and very considerate of your home. Fair prices. All apply !
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Klondike Air installed a new HVAC in our home and we are 100% satisfied with their service! Everyone I dealt with - the office staff, the installers, and the Owner himself was great to deal with - they were all knowledgeable, professional, courteous, and responsible. They respected my newly remodeled home which I really appreciated. When the installation was completed, the Owner, Andrew, personally came out to inspect everything before he requested final payment, I was very impressed and grateful! I would highly recommend Klondike Air to my family & friends and will use them again in the future. Jon P. Irvine, CA.
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Follow up to review below. Called another company. Doing the warranty work for labor costs only and it is not the company that installed the furnace. Klondike wanted $1150 to change a blower motor under warranty with a “warranty processing fee” that Klondike wouldn’t tell me how much the fee was. This company is doing it for $350 and no fee. Guess the processing fee was around $800. 225% mark up in hidden costs is insane Klondike. I’m only out the $89 dollar diagnostic service charge Klondike charged to try and rip me off. I would like that back Klondike.
1st review; Technician was fine. Company’s billing policy is to NOT line item your quote and won’t tell you how much labor, parts or a warranty processing fee will be. Just an arbitrary cost all rolled into one. They said all companies do it. BS. There has to be an accounting to break it down for keeping the balance sheet. I don’t mind the fee, just tell me how much it is. -
We appreciate that the technician came out right away after we reported the problem even though it was Friday afternoon.
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I didn’t actually end up working with Chris and Andrew, but they were gracious with their time and informed on what I needed to do with an unfinished renovation project. If I need any HVAC services in the future I will be calling them directly. They have so many good reviews for a reason!
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We have used this company on 2 homes and they have done an outstanding job each time! They are professional, honest and thorough. Andrew does an excellent job of surveying your situation and telling you what you need and why it’s broken. They also follow through when it’s finished and walk through it with you, the customer to make sure everything is right. We are sincerely happy we chose them!👍 We also have a 10 yr warranty and follow up visits for years to come!
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Mathew was very polite and respectful. He explained what he was doing and cost of new filter prior to changing it. He was calm with my 2 dogs!
Mathew is a valuable asset to Klondike Air Inc. -
Klondike Air has serviced our HVAC system for years. They recently helped us work through a broken motor blower issue. They discovered the part was under warranty, worked with the manufacturer to secure the part and did the installation. Super easy and always love their friendly service too.
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Mathew was great he took the time to explain everything 5 star. He told me to go to the person I bought the unit from it is on warranty. I felt he was not trying to take advantage of a woman. Very impress.
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Anthony was great! On time, professional and efficient. And listen to my stories.
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Anthony was great. Highly recommend!
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Anthony was in time, performed the service quickly and efficiently, and was quite pleasant.